Intellipoint Software 5.5 causes screen flickering

I am glad I found dthis forum! I spent the last 5 days trying to figure out
what was going on with my new syncMaster 275t. The flickering was driving me
mad. It was really noticeable whenever I dragged anything, when I opened an
application like poser or limewire. Limewire kept refreshing itself every 15
seconds. It drove me nuts! When ever I tried to do work on an image in
photoshop or other image program, the images would shake. Especially at the
edges. I took my monitor back to Future Shop & it showed nothing. I tried
another video card & still had the flickering. It was very noticeable on a 27
inch screen. I contacted dell who were of no help at all. I downloaded that
update 6.1 or 6.2 intellipoint last week. This was the cause! I removed it in
startup & wow! The flickering was gone! No more fast refresh in limewire, no
more photo flickering in photoshop & no more dragging shadowing. I felt so
relieved! I removed the intellipoint program & downloaded the 5.0 version
again & all is fine again!!!!!!!!!!!!!!!! Thanks so much!!!!

RIck

"Holger Strunzelbeck" wrote:

David,

thanks for your reply.
Unfortunately neither 6.02 fixed that problem, nor assigning the Window
Viewer to a different button or even not assigning it at all.
This behaviour occurs on 5.5, 6.0 and 6.02. (6.02 just adds support for
the new MS Desktop 8000 series I think).

Shutting down ipoint.exe is the only way out right now.

HS


David Vair schrieb:

You could try changing the button that uses the Windows Viewer to a differnt task. Also I found 6.02
software while stumbling around the hardware site, maybe this could help . (Watch the wrapping on
the link.)

http://www.microsoft.com/hardware/ga...Poin t%206.02

--
Dave Vair
CNE, CNA, MCP, A+, N+

"Holger Strunzelbeck" wrote in message
ups.com...
Hi there,

I just learned that the new Intellipoint Software which was shipped
with my new MS Laser Desktop 6000 causes excessive screen flickering.
It's ipoint.exe in particular.

This seems to originate from the "Window-Viewer" functionality, which
can be assigned to a mousebutton. This Window-Viewer function is taking
screenshots all the time from every program running, to build the
special screen upon them.

Even if the Window-Viewer functionality is not assigned, the problem
keeps existing.

So, this is really really annoying while working with PhotoShop or
other programs - in particular programs, which don't refresh their
screens all the time (TheBat! 2.x for example where the toolbar-buttons
in a message window keep disappearing until I move the window around
again.)

With ipoint.exe running, it's impossible for me to work with PhotoShop.
Selection boxes are vanishing from screen while still dragging the
mouse with every flicker, and so on..

It's happening here on XPSP2 with a Radon9800Pro with Catalyst 6.7.

Anyone else having these problems? Or anyone who knows how I can
eliminate the flickering?

Thanks,
HS

"Rick" wrote

I downloaded that
update 6.1 or 6.2 intellipoint last week. This was the cause! I removed it
in
startup & wow! The flickering was gone! No more fast refresh in limewire,
no
more photo flickering in photoshop & no more dragging shadowing. I felt so
relieved! I removed the intellipoint program & downloaded the 5.0 version
again & all is fine again!!!!!!!!!!!!!!!! Thanks so much!!!!

Let me get this straight: v 6.1 CAUSES the flickering?

--
Bob
http://www.kanyak.com

Yes, version 6.01 or 6.02 (forget now) was causing my problem. As soon as I
removed it from startup & rebooted, the problem was gone! I spent quite a
while testing it on poser, lime wire, images in photo shop. I then removed
the program, rebooted & put version 5.0 back again & all was fine. 5.0 is
point32.exe not ipoint.
Thinking back, this all started when I updated the microsoft keyboard & the
mouse.
THe keyboard seems to be fine with 6.1. But definately not 6.1 of the mouse
intelli ipoint software. All is just fine now!

Rick Downey

"Opinicus" wrote:

"Rick" wrote

I downloaded that
update 6.1 or 6.2 intellipoint last week. This was the cause! I removed it
in
startup & wow! The flickering was gone! No more fast refresh in limewire,
no
more photo flickering in photoshop & no more dragging shadowing. I felt so
relieved! I removed the intellipoint program & downloaded the 5.0 version
again & all is fine again!!!!!!!!!!!!!!!! Thanks so much!!!!

Let me get this straight: v 6.1 CAUSES the flickering?

--
Bob
http://www.kanyak.com

Isn't that crazy that this issue is still not fixed? I just can't
believe it..

Yes, this is crazy! It has been some time now & there has been nothing done
about it. I do not get it. Why have they not fixed it? It caused me a lot of
wasted time.
Do they not read any of these posts? This is there site. One would think
they would have read this & responded with some sort of information.



"Holger Strunzelbeck" wrote:

Isn't that crazy that this issue is still not fixed? I just can't
believe it..

This is a user to user group, "Microsoft" doesn't "read" them. If you
want "official Microsoft tech support" call them and open a ticket.

Rick wrote:

Yes, this is crazy! It has been some time now & there has been nothing done
about it. I do not get it. Why have they not fixed it? It caused me a lot of
wasted time.
Do they not read any of these posts? This is there site. One would think
they would have read this & responded with some sort of information.



"Holger Strunzelbeck" wrote:


Isn't that crazy that this issue is still not fixed? I just can't
believe it..

My intellimouse 6.02 software worked fine UNTIL I installed a microsoft
windows update. Thats when my applications started to flicker. And yes, it
was driving me mad. I therefore re-formatted my computer. Everything was
great until the last few windows updates. Then bingo! I'm back to flicker and
can't get rid of it. Even when rolling back the windows updates, my programs
flickered. Ugh!

Anyway, thanks to this site, un-installing the explorer software has fixed
my problem. I wish I knew this 5 days ago!



"Rich D" wrote:

I'm also having this problem. Images in Photoshop periodically flicker and it
makes me want to rip out my eyes...sorry for the graphic reply hehe. The
problem is just annoying.

Just to let you know that I too have been experiencing this. My active window
would jump or flicker, not the whole display, just the active window. It's
been driving me mad for weeks, funnily enough, probably ever since I got my
new mouse ! Just now I looked in Windows Task Manager at Processes and
noticed which application seem to have CPU usage which coincided with the
flicker and it was ipoint.exe. I shut down the process and it is fine. At
that point I did a search for ipoint.exe and came up with you guys. Do I need
ipoint.exe at all ? Can I just uninstall the whole thing ? Or do I need to
downgrade to 5.5 ?

"Rich D" wrote:

I'm also having this problem. Images in Photoshop periodically flicker and it
makes me want to rip out my eyes...sorry for the graphic reply hehe. The
problem is just annoying.

i have the same problems, just was under a MS-Support Ticket for another
issue for a week with instant testing,
so there should nothing else cause the problem.

Installed a new Explorer 3.0 USB-mouse, from the CD tried 6.1 (also the
latest now available at MS-download site)

-flickering : Explorer Windows, Desktop when closing an Explorer Window,
Filemaker Pulldowns are corrupted,
Screensaver (Charater) is jerking.

deinstalled, reboot

installed 5.2, but no Explorer 3.0 found, so deinstalled, reboot,
installed IP 4.0, everything is fine.


br, klaus

first post here, man, I thought I was going crazy, I was using adobe
photoshop and having the same problem, its bad enough to make an
epileptic go into seizures. I killed the ipoint.exe and it works fine,
you would think microsoft could have figured out some way to fix this
by now. I am glad I found yall talking about this I have spent two days
trying to figure this out, i thought it was my video card or monitor.

BTW, does ipoint.exe have to run, I have the wireless internet explorer
2.0 mouse and wireless multimedia keyboard? Should I just uninstall the
intellipoint software or look for an older version?

tks


--
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copotay wrote:

BTW, does ipoint.exe have to run, I have the wireless internet explorer
2.0 mouse and wireless multimedia keyboard? Should I just uninstall the
intellipoint software or look for an older version?

you can uninstall it, but any "advanced" features will be lost - you may
not care about that tho, so give it a try.

The subject line states, and I agree whole heartedly, that version 5.4
(and 5.5 too) are/were very stable and work just fine with older mice
(pre 2006). The newer mice do require the newest drivers to take
advantage of their advanced features (zoom viewer, etc).

FWIW, I just installed 6.1 on a entry-level laptop running XP w/ a new
"compact optical mouse" and that driver worked fine - no flicker at all,
advanced features work fine, and no conflicts with the built-in trackpad.
So I suspect the flickering is a conflict issue with just a small subset
of systems out there. those experienceing the flickering should consider
posting your config so we can see if there is some common factor.

It certainly sounds like the mouse interrupts are causing the video driver
to hic-up; a video driver update may be in order (or down-grade; often
video updates are just for newer cards and they sometimes break older
cards - go back to a driver that was released shortly after your card was
released). And be patient - video driver changes almost never go smoothly
at first. Read up before jumping in, a clean uninstall of the old driver
first may be necessary. you could also investigate the IRQ being used,
and alter it if possible.

Oh, and if it's a PS2/USB mouse, try it both ways if you can - those two
interfaces will handle interrupts differently and that may be all it
takes to stop the flicker. Worth a try.

Hopefully MS will get around to resolving it someday, good luck...

I am using now Intellipoint 4.0, no problem at all, (XP, all updates, non of
Intellipoint of course ;-))
also mouse button setting of the "ESC"-command works fine,
which is a problem working CAD and as MS had purged this option since IP 5.X

Unfortunately I have to agree with everything written on this forum so far;
among other things, indeed a lot of screen refresh problems are caused in
professional 3D applications (those using OpenGL I believe) by IntelliPoint
5.5 software. If you are searching the Internet you will find that this issue
has been reported since the beginning of last year, and I cannot believe
Microsoft still hasn't done anything to address this issue. I used to be a
Microsoft hardware fan, but not anymore. Logitech seems to care a lot more of
their customers.
And this - for me is one of the reasons not to go the Vista way.

I own two Microsoft mouses - a simple "Wireless Optical 2.0" on my desktop
and a "Wireless Notebook Laser Mouse 6000" which are both excellently
engineered pieces of hardware but their software support lacks badly. Except
the whistles and bells, of course...

I noticed the aforementioned problem, a very disturbing screen flickering in
a 3D-modeling software called Rhinoceros (widely used in architecture), and I
also noticed a strange error in Google Earth - the scroll wheel zoom works in
the opposite sense. These two issues are both specific to IntelliPoint
drivers; I'm having no such trouble with IntelliPoint 5.5 but I cannot use
any newer version.
Therefore no Windows Vista for me and I'm not the only mad professional in
my group.

I hope someone responsible from Microsoft reads this. They lost me as a
customer but they still have a lot more to lose.

Having similar problems here... The only way you can eliminate this problem
for good is by buying a Logitech.

"Holger Strunzelbeck" wrote:

Hi there,

I just learned that the new Intellipoint Software which was shipped
with my new MS Laser Desktop 6000 causes excessive screen flickering.
It's ipoint.exe in particular.

This seems to originate from the "Window-Viewer" functionality, which
can be assigned to a mousebutton. This Window-Viewer function is taking
screenshots all the time from every program running, to build the
special screen upon them.

Even if the Window-Viewer functionality is not assigned, the problem
keeps existing.

So, this is really really annoying while working with PhotoShop or
other programs - in particular programs, which don't refresh their
screens all the time (TheBat! 2.x for example where the toolbar-buttons
in a message window keep disappearing until I move the window around
again.)

With ipoint.exe running, it's impossible for me to work with PhotoShop.
Selection boxes are vanishing from screen while still dragging the
mouse with every flicker, and so on..

It's happening here on XPSP2 with a Radon9800Pro with Catalyst 6.7.

Anyone else having these problems? Or anyone who knows how I can
eliminate the flickering?

Thanks,
HS

There's hope for us yet! As of October 2, 2007 there is finally a new
release of the software. I have installed the mouse software and there is NO
FLICKERING....YET!!

I don't know how to make links but here's the software versions:

Microsoft IntelliPoint 6.20.182.0 for Windows XP and Vista (32-bit and 64-bit)
IP32Eng6.20.182.0.exe (32-bit) 14.12 MB
IP64Eng6.20.182.0.exe (64-bit) 15.11 MB

Microsoft IntelliType Pro 6.20.182.0 for Windows XP and Vista (32-bit and
64-bit)
ITP32Eng6.20.182.0.exe (32-bit) 13.98 MB
ITP64Eng6.20.182.0.exe (64-bit) 14.97 MB

Source: http://www.microsoft.com/hardware/mo.../Download.mspx