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#1
November 14th 09, 11:18 AM
posted to microsoft.public.windowsxp.general
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hibernation problem
I have windows XP sp2. Sometimes when I try to shut the pc down in
hibernation mode it gets as far as "preparing to hibernate" then freezes. I then have to press the on-off button to close the pc. I would be grateful for any advice on how to rectify the fault. -- laurence withau 
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#2
November 14th 09, 04:28 PM
posted to microsoft.public.windowsxp.general
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hibernation problem
I suggest you first update to SP3.
"laurence withau" wrote in message ... I have windows XP sp2. Sometimes when I try to shut the pc down in hibernation mode it gets as far as "preparing to hibernate" then freezes. I then have to press the on-off button to close the pc. I would be grateful for any advice on how to rectify the fault. -- laurence withau
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#3
November 14th 09, 04:47 PM
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hibernation problem
On Nov 14, 6:18*am, laurence withau
wrote: I have windows XP sp2. Sometimes when I try to shut the pc down in hibernation mode it gets as far as "preparing to hibernate" then freezes. I then have to press the on-off button to close the pc. I would be grateful for any advice on how to rectify the fault. -- laurence withau Please provide more information about your system: Click Start, Run and in the box enter: msinfo32 Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here. There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete from the pasted information. This will minimize back and forth Q&A and eliminate guesswork,
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#4
November 16th 09, 04:38 PM
posted to microsoft.public.windowsxp.general
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hibernation problem
I followed Jose's instructions as far as "copy", but i don't know how to
paste the information "back here". If you mean to paste it into a reply, like this one, then I can't find any paste button. -- laurence withau "Jose" wrote: On Nov 14, 6:18 am, laurence withau wrote: I have windows XP sp2. Sometimes when I try to shut the pc down in hibernation mode it gets as far as "preparing to hibernate" then freezes. I then have to press the on-off button to close the pc. I would be grateful for any advice on how to rectify the fault. -- laurence withau Please provide more information about your system: Click Start, Run and in the box enter: msinfo32 Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here. There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete from the pasted information. This will minimize back and forth Q&A and eliminate guesswork, .
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#5
November 16th 09, 05:20 PM
posted to microsoft.public.windowsxp.general
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hibernation problem
Shift+Insert, or CTRL+V
laurence withau wrote: I followed Jose's instructions as far as "copy", but i don't know how to paste the information "back here". If you mean to paste it into a reply, like this one, then I can't find any paste button.
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#6
November 16th 09, 06:13 PM
posted to microsoft.public.windowsxp.general
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hibernation problem
On Nov 16, 11:38*am, laurence withau
wrote: I followed Jose's instructions as far as "copy", but i don't know how to paste the information "back here". If you mean to paste it into a reply, like this one, then I can't find any paste button. -- laurence withau "Jose" wrote: On Nov 14, 6:18 am, laurence withau wrote: I have windows XP sp2. Sometimes when I try to shut the pc down in hibernation mode it gets as far as "preparing to hibernate" then freezes. I then have to press the on-off button to close the pc. I would be grateful for any advice on how to rectify the fault. -- laurence withau Please provide more information about your system: Click Start, Run and in the box enter: msinfo32 Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here. There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete from the pasted information. This will minimize back and forth Q&A and eliminate guesswork, . If you copied from msinfo32, the information is on your Windows clipboard. While you are working in your reply here, put the cursor at the desired input point, type CTRL-V (paste), or right click, then choose Paste.
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#7
November 16th 09, 06:31 PM
posted to microsoft.public.windowsxp.general
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hibernation problem
laurence withau wrote:
I followed Jose's instructions as far as "copy", but i don't know how to paste the information "back here". If you mean to paste it into a reply, like this one, then I can't find any paste button. You can always use the shortcut CTRL-V to paste the clipboard contents. Just start creating the message and when you are ready to insert the copied text hold down the CTRL (Control) key and press "V". -- Roy Smith Windows XP Pro SP3
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#8
November 17th 09, 06:39 PM
posted to microsoft.public.windowsxp.general
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hibernation problem
Here's the system info, and thanks for your help.
OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 2 Build 2600 OS Manufacturer Microsoft Corporation System Name System Manufacturer eveshamvale System Model AWRDACPI System Type X86-based PC Processor x86 Family 15 Model 47 Stepping 2 AuthenticAMD ~1800 Mhz BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 21/07/2005 SMBIOS Version 2.4 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" User Name Time Zone GMT Standard Time Total Physical Memory 512.00 MB Available Physical Memory 32.62 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.03 GB Page File C:\pagefile.sys -- laurence withau "Jose" wrote: On Nov 16, 11:38 am, laurence withau wrote: I followed Jose's instructions as far as "copy", but i don't know how to paste the information "back here". If you mean to paste it into a reply, like this one, then I can't find any paste button. -- laurence withau "Jose" wrote: On Nov 14, 6:18 am, laurence withau wrote: I have windows XP sp2. Sometimes when I try to shut the pc down in hibernation mode it gets as far as "preparing to hibernate" then freezes. I then have to press the on-off button to close the pc. I would be grateful for any advice on how to rectify the fault. -- laurence withau Please provide more information about your system: Click Start, Run and in the box enter: msinfo32 Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here. There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete from the pasted information. This will minimize back and forth Q&A and eliminate guesswork, . If you copied from msinfo32, the information is on your Windows clipboard. While you are working in your reply here, put the cursor at the desired input point, type CTRL-V (paste), or right click, then choose Paste. .
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#9
November 18th 09, 05:54 PM
posted to microsoft.public.windowsxp.general
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hibernation problem
Thanks for the tip about copying, which I've now done. Now i'm waiting to see
if the system information enables anyone to help me with my problem. -- laurence withau "Roy Smith" wrote: laurence withau wrote: I followed Jose's instructions as far as "copy", but i don't know how to paste the information "back here". If you mean to paste it into a reply, like this one, then I can't find any paste button. You can always use the shortcut CTRL-V to paste the clipboard contents. Just start creating the message and when you are ready to insert the copied text hold down the CTRL (Control) key and press "V". -- Roy Smith Windows XP Pro SP3 .
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#10
November 19th 09, 07:14 PM
posted to microsoft.public.windowsxp.general
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hibernation problem
Again, if I can ask for help in solving this problem, which I would much
appreciate being able to resolve. -- laurence withau "laurence withau" wrote: Thanks for the tip about copying, which I've now done. Now i'm waiting to see if the system information enables anyone to help me with my problem. -- laurence withau "Roy Smith" wrote: laurence withau wrote: I followed Jose's instructions as far as "copy", but i don't know how to paste the information "back here". If you mean to paste it into a reply, like this one, then I can't find any paste button. You can always use the shortcut CTRL-V to paste the clipboard contents. Just start creating the message and when you are ready to insert the copied text hold down the CTRL (Control) key and press "V". -- Roy Smith Windows XP Pro SP3 .
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