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#1
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PC took 30 mins before usable because of service.exe, why?
Windows XP Pro Version 2002 SP3 on Dell Optiplex GX280 with 3GB RAM, 80 GB
hard drive, tons of free space. This has been happening to me too frequently but I'll report the latest. On 13 Jan 2010 when I signed off, I got "Install Updates and Shut Down" which I selected and then left. Came back the next morning, turned my PC on, it booted but it was incredibly slow. In Task Manager, My Computer (the one thing I attempted) was not responding so I did a cold boot. Same thing happened again. I opened just Task Manager and sorted the columns based on CPU usage. Service.exe was using 98-99% of my CPU. It took about a half an hour for service.exe to finish and for me to have a PC I could use. Does anyone know what service.exe is, what it does, is it necessary? Can this problem be fixed? Thanks. |
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#2
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PC took 30 mins before usable because of service.exe, why?
the program is not a windows
system file because it is an executable. and we have no idea what you have installed by way of third party programs. however, my first guess is that it is an auto run program that is trying to launch/execute at boot time. that program may need to be updated from its home site or it may require reinstallation. --------------- what you can do is to click on startrunmsconfig then under the startup tab you will likely find an item that has service.exe and its parent folder embedded in the line. either you can disable that line item by unchecking it or you can uninstall that program via add/remove programs. -- db·´¯`·...¸)))º DatabaseBen, Retired Professional - Systems Analyst - Database Developer - Accountancy - Veteran of the Armed Forces - @Hotmail.com - nntp Postologist ~ "share the nirvana" - dbZen ~~~~~~~~~~~~~~~ "Sue A" wrote in message ... Windows XP Pro Version 2002 SP3 on Dell Optiplex GX280 with 3GB RAM, 80 GB hard drive, tons of free space. This has been happening to me too frequently but I'll report the latest. On 13 Jan 2010 when I signed off, I got "Install Updates and Shut Down" which I selected and then left. Came back the next morning, turned my PC on, it booted but it was incredibly slow. In Task Manager, My Computer (the one thing I attempted) was not responding so I did a cold boot. Same thing happened again. I opened just Task Manager and sorted the columns based on CPU usage. Service.exe was using 98-99% of my CPU. It took about a half an hour for service.exe to finish and for me to have a PC I could use. Does anyone know what service.exe is, what it does, is it necessary? Can this problem be fixed? Thanks. |
#3
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PC took 30 mins before usable because of service.exe, why?
Sue A wrote:
Windows XP Pro Version 2002 SP3 on Dell Optiplex GX280 with 3GB RAM, 80 GB hard drive, tons of free space. This has been happening to me too frequently but I'll report the latest. On 13 Jan 2010 when I signed off, I got "Install Updates and Shut Down" which I selected and then left. Came back the next morning, turned my PC on, it booted but it was incredibly slow. In Task Manager, My Computer (the one thing I attempted) was not responding so I did a cold boot. Same thing happened again. I opened just Task Manager and sorted the columns based on CPU usage. Service.exe was using 98-99% of my CPU. It took about a half an hour for service.exe to finish and for me to have a PC I could use. Does anyone know what service.exe is, what it does, is it necessary? Can this problem be fixed? Thanks. Clarification, please. What is the *exact* name of the process: service.exe or services.exe |
#4
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PC took 30 mins before usable because of service.exe, why?
Sue
Windows errors related to service.exe? service.exe is a process belonging to the Dell Solution Center which offers worldwide technical support and training for it's products. This program is important for the stable and secure running of your computer and should not be terminated. This process is also installed alongside Adaptec SCSI cards, and again should not be terminated unless causing problems. Source: http://www.liutilities.com/products/...brary/service/ The Uniblue link is provided as as the source of information. Do NOT run any registry scans as recommended elsewhere in the link. "Install Updates and Shut Down" -What updates? The monthly updates for Windows XP this month should not take half an hour! I am not sure there is an association between Services.exe and Windows Update? If you repeat the process do you get the same result? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Sue A wrote: Windows XP Pro Version 2002 SP3 on Dell Optiplex GX280 with 3GB RAM, 80 GB hard drive, tons of free space. This has been happening to me too frequently but I'll report the latest. On 13 Jan 2010 when I signed off, I got "Install Updates and Shut Down" which I selected and then left. Came back the next morning, turned my PC on, it booted but it was incredibly slow. In Task Manager, My Computer (the one thing I attempted) was not responding so I did a cold boot. Same thing happened again. I opened just Task Manager and sorted the columns based on CPU usage. Service.exe was using 98-99% of my CPU. It took about a half an hour for service.exe to finish and for me to have a PC I could use. Does anyone know what service.exe is, what it does, is it necessary? Can this problem be fixed? Thanks. |
#5
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PC took 30 mins before usable because of service.exe, why?
service.exe (singular)
"Daave" wrote: Sue A wrote: Windows XP Pro Version 2002 SP3 on Dell Optiplex GX280 with 3GB RAM, 80 GB hard drive, tons of free space. This has been happening to me too frequently but I'll report the latest. On 13 Jan 2010 when I signed off, I got "Install Updates and Shut Down" which I selected and then left. Came back the next morning, turned my PC on, it booted but it was incredibly slow. In Task Manager, My Computer (the one thing I attempted) was not responding so I did a cold boot. Same thing happened again. I opened just Task Manager and sorted the columns based on CPU usage. Service.exe was using 98-99% of my CPU. It took about a half an hour for service.exe to finish and for me to have a PC I could use. Does anyone know what service.exe is, what it does, is it necessary? Can this problem be fixed? Thanks. Clarification, please. What is the *exact* name of the process: service.exe or services.exe . |
#6
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PC took 30 mins before usable because of service.exe, why?
Thanks for the link.
"Install Updates and Shut Down" -What updates? The monthly updates for Windows XP this month should not take half an hour! I am not sure there is an association between Services.exe and Windows Update? If you repeat the process do you get the same result? The usual Microsoft updates. When you go to log off or restart or shut down, if Microsoft has updates, the prompt will default to install updates and shut down. I'm not sure what association service.exe (singular) has with any program, thus my predicament. I don't even know where to begin but your link provides a start. Thanks. Can't get the same results because, in this instance, Microsoft had updates. I don't know if there is any relation between the two since I've had this service.exe problem quite a few times before without the updates. "Gerry" wrote: Sue Windows errors related to service.exe? service.exe is a process belonging to the Dell Solution Center which offers worldwide technical support and training for it's products. This program is important for the stable and secure running of your computer and should not be terminated. This process is also installed alongside Adaptec SCSI cards, and again should not be terminated unless causing problems. Source: http://www.liutilities.com/products/...brary/service/ The Uniblue link is provided as as the source of information. Do NOT run any registry scans as recommended elsewhere in the link. "Install Updates and Shut Down" -What updates? The monthly updates for Windows XP this month should not take half an hour! I am not sure there is an association between Services.exe and Windows Update? If you repeat the process do you get the same result? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Sue A wrote: Windows XP Pro Version 2002 SP3 on Dell Optiplex GX280 with 3GB RAM, 80 GB hard drive, tons of free space. This has been happening to me too frequently but I'll report the latest. On 13 Jan 2010 when I signed off, I got "Install Updates and Shut Down" which I selected and then left. Came back the next morning, turned my PC on, it booted but it was incredibly slow. In Task Manager, My Computer (the one thing I attempted) was not responding so I did a cold boot. Same thing happened again. I opened just Task Manager and sorted the columns based on CPU usage. Service.exe was using 98-99% of my CPU. It took about a half an hour for service.exe to finish and for me to have a PC I could use. Does anyone know what service.exe is, what it does, is it necessary? Can this problem be fixed? Thanks. . |
#7
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PC took 30 mins before usable because of service.exe, why?
On Jan 15, 2:09*pm, Sue A wrote:
Thanks for the link. "Install Updates and Shut Down" -What updates? The monthly updates for Windows XP this month should not take half an hour! I am not sure there is an association between Services.exe and *Windows Update? If you repeat the process do you get the same result? The usual Microsoft updates. *When you go to log off or restart or shut down, if Microsoft has updates, the prompt will default to install updates and shut down. I'm not sure what association service.exe (singular) has with any program, thus my predicament. *I don't even know where to begin but your link provides a start. *Thanks. Can't get the same results because, in this instance, Microsoft had updates. *I don't know if there is any relation between the two since I've had this service.exe problem quite a few times before without the updates. "Gerry" wrote: Sue Windows errors related to service.exe? service.exe is a process belonging to the Dell Solution Center which offers worldwide technical support and training for it's products. This program is important for the stable and secure running of your computer and should not be terminated. This process is also installed alongside Adaptec SCSI cards, and again should not be terminated unless causing problems. Source: http://www.liutilities.com/products/...brary/service/ The Uniblue link is provided as as the source of information. Do NOT run any registry scans as recommended elsewhere in the link. "Install Updates and Shut Down" -What updates? The monthly updates for Windows XP this month should not take half an hour! I am not sure there is an association between Services.exe and *Windows Update? If you repeat the process do you get the same result? -- Hope *this helps. Gerry *~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Sue A wrote: Windows XP Pro Version 2002 SP3 on Dell Optiplex GX280 with 3GB RAM, 80 GB hard drive, tons of free space. *This has been happening to me too frequently but I'll report the latest. *On 13 Jan 2010 when I signed off, I got "Install Updates and Shut Down" which I selected and then left. *Came back the next morning, turned my PC on, it booted but it was incredibly slow. *In Task Manager, My Computer (the one thing I attempted) was not responding so I did a cold boot. *Same thing happened again. *I opened just Task Manager and sorted the columns based on CPU usage. *Service.exe was using 98-99% of my CPU.. It took about a half an hour for service.exe to finish and for me to have a PC I could use. *Does anyone know what service.exe is, what it does, is it necessary? *Can this problem be fixed? *Thanks. . Malicious software can disguise itself to look like legitimate XP applications. If it was my system, for my own peace of mind I would: Perform some scans for malicious softwa Download, install, update and do a full scan with these free malware detection programs: Malwarebytes (MBAM): http://malwarebytes.org/ SUPERAntiSpywa (SAS): http://www.superantispyware.com/ They can be uninstalled later if desired. Then I would find this service.exe file on your system and see if it is where the Dell Solution Center software is installed - if you even have it installed. I would also check the msconfig startup sections to see if it is being launched automatically and make sure what you see makes sense. Do you have a SCSI adapter in your Dell Optiplex? It doesn't come that way. I don't remember how the Dell Solution Center software works, but if you don't have it installed, I don't think there should be anything called service.exe in TM. If I ever saw it, I would figure it out. Services.exe and svchost.exe, yes. It will show up on some Dell systems as a startup item in msconfig, so you can look there to be sure and not guess what it might be. If you go to some sites to look up service.exe, they will encourage you to run a free scan on your system for a fee to relieve your situation and they all say the same thing about service.exe (copy/ paste). service.exe is a process belonging to the Dell Solution Center which offers worldwide technical support and training for it's products. This program is important for the stable and secure running of your computer and should not be terminated. This process is also installed alongside Adaptec SCSI cards, and again should not be terminated unless causing problems. Then I would upload the service.exe file to both of these WWW sites where it will be scanned by more than a dozen reputable scanning engines and give you a short report: http://virusscan.jotti.org/en http://www.virustotal.com/ Finally, I would run Internet Explorer and perform a manual Windows update to see what Windows thinks about your current situation (are you up to date or not) and make appropriate choices if offered. |
#8
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PC took 30 mins before usable because of service.exe, why?
In that case, make sure you have a look at Jose's post; it covers all
your bases. Although service.exe is associated with both the Dell Solution Center and Adaptec SCSI cards, there is also malware assocaited with this particular file name. See: http://www.superantispyware.com/malw...RVICE.EXE.html I also recommend scanning with the *free* versions of SUPERAntiSpyware (SAS) and MalwareBytes' Anti-Malware (MBAM): Malwarebytes (MBAM): http://malwarebytes.org/ SUPERAntiSpywa (SAS): http://www.superantispyware.com/ Sue A wrote: service.exe (singular) "Daave" wrote: Sue A wrote: Windows XP Pro Version 2002 SP3 on Dell Optiplex GX280 with 3GB RAM, 80 GB hard drive, tons of free space. This has been happening to me too frequently but I'll report the latest. On 13 Jan 2010 when I signed off, I got "Install Updates and Shut Down" which I selected and then left. Came back the next morning, turned my PC on, it booted but it was incredibly slow. In Task Manager, My Computer (the one thing I attempted) was not responding so I did a cold boot. Same thing happened again. I opened just Task Manager and sorted the columns based on CPU usage. Service.exe was using 98-99% of my CPU. It took about a half an hour for service.exe to finish and for me to have a PC I could use. Does anyone know what service.exe is, what it does, is it necessary? Can this problem be fixed? Thanks. Clarification, please. What is the *exact* name of the process: service.exe or services.exe . |
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