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Browser/WLM Causing Lockups?
Windows 7, Home Premium, SP1
One of my browsers (IE 11, FFOx 49.0.2,and Opera 41.0) has been causing me problems. I haven't been able to recreate the issue on a consistent basis. It may also involve my Windows Live Mail 2011. So far, whenever I have WLM open, and I'm cruising in one of the above browsers, sometimes I'll get the spinning circle in the browser, and if I move my mouse to any other app, or a program on the start menu, the spinning stops, but when I click on the app or other program, nothing happens. If I go back to the browser, the spinning is still happening. Sometimes I'll be composing an email in WLM, with browser(s) open, WLM will exhibit the same problem. If I do a CTRL-ALT-DEL to get to the Task Manager, nothing happens either. I'm stuck and can't do anything on the pc. The only thing I can do is press and hold the power button to shut down, and start again, and lose everything I've been working on. It's happened 5 times or more in the last week. I've looked at the event log, but I'm not good at interpreting that. So, yesterday I did a System Restore back to around November 2, (which I really didn't want to do). It's only been a day, and so far, no problems, but maybe I haven't recreated the necessary conditions to spark this problem again. Anyone ever see this behavior? TIA |
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#2
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Browser/WLM Causing Lockups?
Boris wrote in
09.88: Windows 7, Home Premium, SP1 One of my browsers (IE 11, FFOx 49.0.2,and Opera 41.0) has been causing me problems. I haven't been able to recreate the issue on a consistent basis. It may also involve my Windows Live Mail 2011. So far, whenever I have WLM open, and I'm cruising in one of the above browsers, sometimes I'll get the spinning circle in the browser, and if I move my mouse to any other app, or a program on the start menu, the spinning stops, but when I click on the app or other program, nothing happens. If I go back to the browser, the spinning is still happening. Sometimes I'll be composing an email in WLM, with browser(s) open, WLM will exhibit the same problem. If I do a CTRL-ALT-DEL to get to the Task Manager, nothing happens either. I'm stuck and can't do anything on the pc. The only thing I can do is press and hold the power button to shut down, and start again, and lose everything I've been working on. It's happened 5 times or more in the last week. I've looked at the event log, but I'm not good at interpreting that. So, yesterday I did a System Restore back to around November 2, (which I really didn't want to do). It's only been a day, and so far, no problems, but maybe I haven't recreated the necessary conditions to spark this problem again. Anyone ever see this behavior? TIA Here's the Event Log for Critical Events over the last 7 days: The events happened on 11/19, 11/19, 11/22, 11/23, and 11/23. The descriptions are identical. Here's one from 11/23/2016: Critical 11/23/2016 9:29:56 AM Kernel-Power 41 (63) Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 11/23/2016 9:06:25 AM Event ID: 41 Task Category: (63) Level: Critical Keywords: (2) User: SYSTEM Computer: DadsWin7 Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" / EventID41/EventID Version2/Version Level1/Level Task63/Task Opcode0/Opcode Keywords0x8000000000000002/Keywords TimeCreated SystemTime="2016-11-23T17:06:25.343617300Z" / EventRecordID180948/EventRecordID Correlation / Execution ProcessID="4" ThreadID="8" / ChannelSystem/Channel ComputerDadsWin7/Computer Security UserID="S-1-5-18" / /System EventData Data Name="BugcheckCode"0/Data Data Name="BugcheckParameter1"0x0/Data Data Name="BugcheckParameter2"0x0/Data Data Name="BugcheckParameter3"0x0/Data Data Name="BugcheckParameter4"0x0/Data Data Name="SleepInProgress"true/Data Data Name="PowerButtonTimestamp"131243943184201209/Data /EventData /Event This is when I had to hit the 'oh-****' button to power off. Any ideas? |
#3
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Browser/WLM Causing Lockups?
In message 8, Boris
writes: Windows 7, Home Premium, SP1 One of my browsers (IE 11, FFOx 49.0.2,and Opera 41.0) has been causing me problems. I haven't been able to recreate the issue on a consistent basis. It may also involve my Windows Live Mail 2011. So far, whenever I have WLM open, and I'm cruising in one of the above browsers, sometimes I'll get the spinning circle in the browser, and if I move my mouse to any other app, or a program on the start menu, the spinning stops, but when I click on the app or other program, nothing happens. If I go back to the browser, the spinning is still happening. Sometimes I'll be composing an email in WLM, with browser(s) open, WLM will exhibit the same problem. If I do a CTRL-ALT-DEL to get to the Task Manager, nothing happens either. I'm stuck and can't do anything on the pc. The only thing I can do is press and hold the power button to shut down, and start again, and lose everything I've been working on. It's happened 5 times or more in the last week. I've looked at the event log, but I'm not good at interpreting that. So, yesterday I did a System Restore back to around November 2, (which I really didn't want to do). It's only been a day, and so far, no problems, but maybe I haven't recreated the necessary conditions to spark this problem again. Anyone ever see this behavior? TIA See the "sulk mode" thread: we've got something _similar_. We haven't been able to pin down what causes it (not WLM as we don't use that - for email we use an ancient S/W called Eudora). When "sulk mode" cuts in, we can move the mouse cursor, and select desktop icons (they highlight), and activate them (double-click or click and enter), at which point the "open prog." sound plays, but the application doesn't start. And we can't start Task Manager (e. g. by right-clicking an empty part of the taskbar: the little menu sometimes pops up, but selecting task manager doesn't do anything). We too have to power-off to restart the PC. Sorry not to be able to help, but you did ask if anyone'd seen such behaviour (-:! [If you find a solution and think it might help us, please share!] -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf "On the whole, I'm in favour of the state getting out of people's lives, but I would not have a problem with voting being made compulsory. But if you did that, you'd have to have a box for 'None of the above'." Jeremy Paxman, quoted in RT 2015/5/2-8 |
#4
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Browser/WLM Causing Lockups?
"J. P. Gilliver (John)" wrote in
: In message 8, Boris writes: Windows 7, Home Premium, SP1 One of my browsers (IE 11, FFOx 49.0.2,and Opera 41.0) has been causing me problems. I haven't been able to recreate the issue on a consistent basis. It may also involve my Windows Live Mail 2011. So far, whenever I have WLM open, and I'm cruising in one of the above browsers, sometimes I'll get the spinning circle in the browser, and if I move my mouse to any other app, or a program on the start menu, the spinning stops, but when I click on the app or other program, nothing happens. If I go back to the browser, the spinning is still happening. Sometimes I'll be composing an email in WLM, with browser(s) open, WLM will exhibit the same problem. If I do a CTRL-ALT-DEL to get to the Task Manager, nothing happens either. I'm stuck and can't do anything on the pc. The only thing I can do is press and hold the power button to shut down, and start again, and lose everything I've been working on. It's happened 5 times or more in the last week. I've looked at the event log, but I'm not good at interpreting that. So, yesterday I did a System Restore back to around November 2, (which I really didn't want to do). It's only been a day, and so far, no problems, but maybe I haven't recreated the necessary conditions to spark this problem again. Anyone ever see this behavior? TIA See the "sulk mode" thread: we've got something _similar_. We haven't been able to pin down what causes it (not WLM as we don't use that - for email we use an ancient S/W called Eudora). When "sulk mode" cuts in, we can move the mouse cursor, and select desktop icons (they highlight), and activate them (double-click or click and enter), at which point the "open prog." sound plays, but the application doesn't start. And we can't start Task Manager (e. g. by right-clicking an empty part of the taskbar: the little menu sometimes pops up, but selecting task manager doesn't do anything). We too have to power-off to restart the PC. Sorry not to be able to help, but you did ask if anyone'd seen such behaviour (-:! [If you find a solution and think it might help us, please share!] Yes, I found your Windows 7 Sulk Mode, and yes, it is just what I am seeing here. I remember Eudora. It was my first corporate email program. |
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