Windows Messenger, no SIP account option

The standard version of Windows messnger did not have the option for a
SIP account, so I uninstalled it, and installed 5.1 which I confirmed
on a 2003 server machine did have sip enabled. I have uninstalled, and
rebooted, and re-installed version 5.1 multiple times with no success
of allowing the option for a SIP account.

I even resorted to uninstalling, re-installing and then installing SP2
still to no avail.

Details:

Windows XP SP1 (now SP2)
Windows Messnger 5.1
No option to use a SIP account is available on the Accounts tab.

If more details are required please let me know and I will be happy to
provde them.

Yes I am looking for the SIP account option in my version 4.7 and it does not
seem to be there. If anybody knows what has happen to it then lets us know

" wrote:

The standard version of Windows messnger did not have the option for a
SIP account, so I uninstalled it, and installed 5.1 which I confirmed
on a 2003 server machine did have sip enabled. I have uninstalled, and
rebooted, and re-installed version 5.1 multiple times with no success
of allowing the option for a SIP account.

I even resorted to uninstalling, re-installing and then installing SP2
still to no avail.

Details:

Windows XP SP1 (now SP2)
Windows Messnger 5.1
No option to use a SIP account is available on the Accounts tab.

If more details are required please let me know and I will be happy to
provde them.

If I'm not mistaking 5.0 is the first version with SIP support, but if
anybody knows otherwise, please let me know.

Greetings,

Actually it was added in 4.6, then removed again in 4.7 and brought back in 5.x. Yes, it was
ridiculous.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

wrote in message
oups.com...
If I'm not mistaking 5.0 is the first version with SIP support, but if
anybody knows otherwise, please let me know.

This might be the answer to your problem. Cut&Paste from ms web site:
Article ID : 890304

SYMPTOMS
In Microsoft Windows Messenger 5.0, when you click Options on the Tools menu
and then click the Accounts tab, neither of the following areas appear: • SIP
Communications Service Account
• Exchange Account
Only the .NET Passport Account area appears.
CAUSE
This issue may occur if you start to remove Windows Messenger, and you
cancel the removal process before Windows Messenger is completely removed. In
this scenario, the following Windows Messenger components may be unregistered
from Windows:• Msimmsgr.dll
• Rtcimsp.dll

RESOLUTION
To resolve this issue, follow these steps to register the files again: 1.
Click Start, click Run, type the following in the Open box, and then click OK:
regsvr32 "%programfiles%\messenger\msimmsgr.dll"
2. When you receive the following message, click OK:
DllRegisterServer in C:\Program Files\messenger\msimmsgr.dll succeeded.
3. Click Start, click Run, type the following in the Open box, and then
click OK:
regsvr32 "%programfiles%\messenger\rtcimsp.dll"
4. When you receive the following message, click OK:
DllRegisterServer in C:\Program Files\messenger\rtcimsp.dll succeeded.
5. Right-click the Windows Messenger icon in the notification area, and then
click Exit.
6. Restart Windows Messenger.


" wrote:

The standard version of Windows messnger did not have the option for a
SIP account, so I uninstalled it, and installed 5.1 which I confirmed
on a 2003 server machine did have sip enabled. I have uninstalled, and
rebooted, and re-installed version 5.1 multiple times with no success
of allowing the option for a SIP account.

I even resorted to uninstalling, re-installing and then installing SP2
still to no avail.

Details:

Windows XP SP1 (now SP2)
Windows Messnger 5.1
No option to use a SIP account is available on the Accounts tab.

If more details are required please let me know and I will be happy to
provde them.

I did all that was described above, and I still don't have the option for
SIP. I have the same situation as the OP.

Tara

"Andrew" wrote:

This might be the answer to your problem. Cut&Paste from ms web site:
Article ID : 890304

SYMPTOMS
In Microsoft Windows Messenger 5.0, when you click Options on the Tools menu
and then click the Accounts tab, neither of the following areas appear: • SIP
Communications Service Account
• Exchange Account
Only the .NET Passport Account area appears.
CAUSE
This issue may occur if you start to remove Windows Messenger, and you
cancel the removal process before Windows Messenger is completely removed. In
this scenario, the following Windows Messenger components may be unregistered
from Windows:• Msimmsgr.dll
• Rtcimsp.dll

RESOLUTION
To resolve this issue, follow these steps to register the files again: 1.
Click Start, click Run, type the following in the Open box, and then click OK:
regsvr32 "%programfiles%\messenger\msimmsgr.dll"
2. When you receive the following message, click OK:
DllRegisterServer in C:\Program Files\messenger\msimmsgr.dll succeeded.
3. Click Start, click Run, type the following in the Open box, and then
click OK:
regsvr32 "%programfiles%\messenger\rtcimsp.dll"
4. When you receive the following message, click OK:
DllRegisterServer in C:\Program Files\messenger\rtcimsp.dll succeeded.
5. Right-click the Windows Messenger icon in the notification area, and then
click Exit.
6. Restart Windows Messenger.


" wrote:

The standard version of Windows messnger did not have the option for a
SIP account, so I uninstalled it, and installed 5.1 which I confirmed
on a 2003 server machine did have sip enabled. I have uninstalled, and
rebooted, and re-installed version 5.1 multiple times with no success
of allowing the option for a SIP account.

I even resorted to uninstalling, re-installing and then installing SP2
still to no avail.

Details:

Windows XP SP1 (now SP2)
Windows Messnger 5.1
No option to use a SIP account is available on the Accounts tab.

If more details are required please let me know and I will be happy to
provde them.

What version of messenger are you using? You need to download messenger 5.0.
Also be aware that there is a difference between MSN Messenger and Messenger.

Andrew

"Tara" wrote:

I did all that was described above, and I still don't have the option for
SIP. I have the same situation as the OP.

Tara

"Andrew" wrote:

This might be the answer to your problem. Cut&Paste from ms web site:
Article ID : 890304

SYMPTOMS
In Microsoft Windows Messenger 5.0, when you click Options on the Tools menu
and then click the Accounts tab, neither of the following areas appear: • SIP
Communications Service Account
• Exchange Account
Only the .NET Passport Account area appears.
CAUSE
This issue may occur if you start to remove Windows Messenger, and you
cancel the removal process before Windows Messenger is completely removed. In
this scenario, the following Windows Messenger components may be unregistered
from Windows:• Msimmsgr.dll
• Rtcimsp.dll

RESOLUTION
To resolve this issue, follow these steps to register the files again: 1.
Click Start, click Run, type the following in the Open box, and then click OK:
regsvr32 "%programfiles%\messenger\msimmsgr.dll"
2. When you receive the following message, click OK:
DllRegisterServer in C:\Program Files\messenger\msimmsgr.dll succeeded.
3. Click Start, click Run, type the following in the Open box, and then
click OK:
regsvr32 "%programfiles%\messenger\rtcimsp.dll"
4. When you receive the following message, click OK:
DllRegisterServer in C:\Program Files\messenger\rtcimsp.dll succeeded.
5. Right-click the Windows Messenger icon in the notification area, and then
click Exit.
6. Restart Windows Messenger.


" wrote:

The standard version of Windows messnger did not have the option for a
SIP account, so I uninstalled it, and installed 5.1 which I confirmed
on a 2003 server machine did have sip enabled. I have uninstalled, and
rebooted, and re-installed version 5.1 multiple times with no success
of allowing the option for a SIP account.

I even resorted to uninstalling, re-installing and then installing SP2
still to no avail.

Details:

Windows XP SP1 (now SP2)
Windows Messnger 5.1
No option to use a SIP account is available on the Accounts tab.

If more details are required please let me know and I will be happy to
provde them.

I'm using Messenger, not MSN Messenger. I'm using 5.1.

"Andrew" wrote:

What version of messenger are you using? You need to download messenger 5.0.
Also be aware that there is a difference between MSN Messenger and Messenger.

Andrew

"Tara" wrote:

I did all that was described above, and I still don't have the option for
SIP. I have the same situation as the OP.

Tara

"Andrew" wrote:

This might be the answer to your problem. Cut&Paste from ms web site:
Article ID : 890304

SYMPTOMS
In Microsoft Windows Messenger 5.0, when you click Options on the Tools menu
and then click the Accounts tab, neither of the following areas appear: • SIP
Communications Service Account
• Exchange Account
Only the .NET Passport Account area appears.
CAUSE
This issue may occur if you start to remove Windows Messenger, and you
cancel the removal process before Windows Messenger is completely removed. In
this scenario, the following Windows Messenger components may be unregistered
from Windows:• Msimmsgr.dll
• Rtcimsp.dll

RESOLUTION
To resolve this issue, follow these steps to register the files again: 1.
Click Start, click Run, type the following in the Open box, and then click OK:
regsvr32 "%programfiles%\messenger\msimmsgr.dll"
2. When you receive the following message, click OK:
DllRegisterServer in C:\Program Files\messenger\msimmsgr.dll succeeded.
3. Click Start, click Run, type the following in the Open box, and then
click OK:
regsvr32 "%programfiles%\messenger\rtcimsp.dll"
4. When you receive the following message, click OK:
DllRegisterServer in C:\Program Files\messenger\rtcimsp.dll succeeded.
5. Right-click the Windows Messenger icon in the notification area, and then
click Exit.
6. Restart Windows Messenger.


" wrote:

The standard version of Windows messnger did not have the option for a
SIP account, so I uninstalled it, and installed 5.1 which I confirmed
on a 2003 server machine did have sip enabled. I have uninstalled, and
rebooted, and re-installed version 5.1 multiple times with no success
of allowing the option for a SIP account.

I even resorted to uninstalling, re-installing and then installing SP2
still to no avail.

Details:

Windows XP SP1 (now SP2)
Windows Messnger 5.1
No option to use a SIP account is available on the Accounts tab.

If more details are required please let me know and I will be happy to
provde them.