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Messenger shuts down or disappears after signing in
Hi,
I don't remember changing anyting in the configuration of my computer. Wenever I try to sign into Messenger (MSN 7.0 and MSN 7.5), after I type my user id, password, and click on sign-in, when it seems to be ready to open up my contacts, the window just closes. If I click on the icon in the taskbar it disappears and nothing happens. I can re-start Messenger, re-boot the computer, re-install messenger, and still I get the same behavior. When I look at the event viewer I get the following message: The description for Event ID ( 1000 ) in Source ( Messenger ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: msnmsgr.exe, 7.5.324.0, msnmsgr.exe, 7.5.324.0, 00209a68. I've tried using /AUXSOURCE={mycomputername} and it didn't provide any information whatsoevever; I believe this is because I have Windows XP Home Edition (patched through SP2). I also added the registry keys provided by Jonathan Kay in the files enablewindowsmessenger_user.reg and enablemessenger.reg and still get the same behavior. I tried running msnmsg /? but there is no option that allows me to do any further debuggins or gives me any useful information to continue debugging. Any help will be greatly appreciated. Sincerely, JR |
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#2
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Messenger shuts down or disappears after signing in
Greetings JR,
The reg keys in question that you're trying to use are for Windows Messenger, not MSN Messenger. You may need to rebuild your client cache. To do so, firstly shut down Messenger if it's running by right-clicking its icon in the notification area and clicking Exit. Then, click Start, then Run, enter: %appdata%\Microsoft and click OK. Then right-click the MSN Messenger and choose Delete. -- Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2006 Jonathan Kay. You *must* contact me for redistribution rights. -- "JR" wrote in message ... Hi, I don't remember changing anyting in the configuration of my computer. Wenever I try to sign into Messenger (MSN 7.0 and MSN 7.5), after I type my user id, password, and click on sign-in, when it seems to be ready to open up my contacts, the window just closes. If I click on the icon in the taskbar it disappears and nothing happens. I can re-start Messenger, re-boot the computer, re-install messenger, and still I get the same behavior. When I look at the event viewer I get the following message: The description for Event ID ( 1000 ) in Source ( Messenger ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: msnmsgr.exe, 7.5.324.0, msnmsgr.exe, 7.5.324.0, 00209a68. I've tried using /AUXSOURCE={mycomputername} and it didn't provide any information whatsoevever; I believe this is because I have Windows XP Home Edition (patched through SP2). I also added the registry keys provided by Jonathan Kay in the files enablewindowsmessenger_user.reg and enablemessenger.reg and still get the same behavior. I tried running msnmsg /? but there is no option that allows me to do any further debuggins or gives me any useful information to continue debugging. Any help will be greatly appreciated. Sincerely, JR |
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