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#1
April 22nd 07, 08:22 PM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
I recently brought a hp destjet f4140 all-in-one printer, scanner and copier.
I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end. 
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#2
April 22nd 07, 10:39 PM
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Installation problem
BeeBee wrote:
I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end. Did you install the hp software first, before connecting the printer? Do you have, or did you have, any other printers connected via USB? If you do have other USB printers, do they still work? You also need to be a bit more precise in reporting the error message. Is the missing file usbprint.sys or usbprint.inf? When you say you can't find it, do you mean you can't find any file with that name or you can't find one that's version 5.1.2600.0? That version sounds like the original version, which is long gone -- if you've been doing the right thing and have your system up-to-date with service pack 2 and other MS updates -- and I really doubt that hp requires such an old version. -- Lem -- MS-MVP - Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
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#3
April 23rd 07, 12:10 AM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
I use to have the original printer that came with the computer. A compaq
IJ650 series, but that stop working after I upgrade to windows xp sp2. So that is why I got this hp deskjet F4140. HP support talk about usbprint.sys or usbstor.sys and I saw both of those when I access the folder/file. But I don't know how to activate them. "Lem" wrote: BeeBee wrote: I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end. Did you install the hp software first, before connecting the printer? Do you have, or did you have, any other printers connected via USB? If you do have other USB printers, do they still work? You also need to be a bit more precise in reporting the error message. Is the missing file usbprint.sys or usbprint.inf? When you say you can't find it, do you mean you can't find any file with that name or you can't find one that's version 5.1.2600.0? That version sounds like the original version, which is long gone -- if you've been doing the right thing and have your system up-to-date with service pack 2 and other MS updates -- and I really doubt that hp requires such an old version. -- Lem -- MS-MVP - Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
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#4
April 23rd 07, 12:12 AM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
Yes it is a usbprint.inf
"Lem" wrote: BeeBee wrote: I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end. Did you install the hp software first, before connecting the printer? Do you have, or did you have, any other printers connected via USB? If you do have other USB printers, do they still work? You also need to be a bit more precise in reporting the error message. Is the missing file usbprint.sys or usbprint.inf? When you say you can't find it, do you mean you can't find any file with that name or you can't find one that's version 5.1.2600.0? That version sounds like the original version, which is long gone -- if you've been doing the right thing and have your system up-to-date with service pack 2 and other MS updates -- and I really doubt that hp requires such an old version. -- Lem -- MS-MVP - Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
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#5
April 23rd 07, 02:44 AM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
When I try to install the printer from the CD. It install halfway and then I
get the message: This file does not exist or is the incorrect version and is required for installation to continue. This file is a part of Windows and is provided on windows installation CD. Issue: USBPrint I have installed all the high priority updates and the optional ones but I can't get pass the halfway point on this CD-ROM installation. "BeeBee" wrote: I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end.
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#6
April 23rd 07, 06:33 AM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
In case that file is corrupted on the CD, try a new set of drivers from the
HP website: http://h10025.www1.hp.com/ewfrf/wc/s...41443&lang=en& -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message ... I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end.
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#7
April 23rd 07, 05:42 PM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
I tried the HP website and I still get the same message about the file
doesn't exist or is the incorrect version and is required for installation "Cari (MS-MVP)" wrote: In case that file is corrupted on the CD, try a new set of drivers from the HP website: http://h10025.www1.hp.com/ewfrf/wc/s...41443&lang=en& -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message ... I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end.
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#8
April 23rd 07, 07:22 PM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
I tried running that program, unistalling,reinstalling and disconnecting I
just can't get the installation to complete. I always to get so far and then get that usb print error with the version5.1.2600 popping up. "Cari (MS-MVP)" wrote: In case that file is corrupted on the CD, try a new set of drivers from the HP website: http://h10025.www1.hp.com/ewfrf/wc/s...41443&lang=en& -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message ... I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end.
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#9
April 24th 07, 04:30 AM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
Uninstall all the printer software and disconnect the printer from the PC.
Go into the Device Manager, scroll down to the USB entries. Right click on each and select Uninstall. Reboot the PC. XP should reinstall the USB controllers and ports. Then try again. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message news  I tried running that program, unistalling,reinstalling and disconnecting I just can't get the installation to complete. I always to get so far and then get that usb print error with the version5.1.2600 popping up. "Cari (MS-MVP)" wrote: In case that file is corrupted on the CD, try a new set of drivers from the HP website: http://h10025.www1.hp.com/ewfrf/wc/s...41443&lang=en& -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message ... I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end.
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#10
April 24th 07, 03:32 PM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
I uninstall all the printer software and disconnect the printer from the PC
and did the device manager USB entries. Rebooted the PC it reinstall the USB entries. I ran the printer software, but I get the same old message. "Cari (MS-MVP)" wrote: Uninstall all the printer software and disconnect the printer from the PC. Go into the Device Manager, scroll down to the USB entries. Right click on each and select Uninstall. Reboot the PC. XP should reinstall the USB controllers and ports. Then try again. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message news I tried running that program, unistalling,reinstalling and disconnecting I just can't get the installation to complete. I always to get so far and then get that usb print error with the version5.1.2600 popping up. "Cari (MS-MVP)" wrote: In case that file is corrupted on the CD, try a new set of drivers from the HP website: http://h10025.www1.hp.com/ewfrf/wc/s...41443&lang=en& -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message ... I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end.
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#11
April 24th 07, 05:15 PM
posted to microsoft.public.windowsxp.print_fax
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Installation problem
BeeBee wrote:
I uninstall all the printer software and disconnect the printer from the PC and did the device manager USB entries. Rebooted the PC it reinstall the USB entries. I ran the printer software, but I get the same old message. "Cari (MS-MVP)" wrote: Uninstall all the printer software and disconnect the printer from the PC. Go into the Device Manager, scroll down to the USB entries. Right click on each and select Uninstall. Reboot the PC. XP should reinstall the USB controllers and ports. Then try again. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message news I tried running that program, unistalling,reinstalling and disconnecting I just can't get the installation to complete. I always to get so far and then get that usb print error with the version5.1.2600 popping up. "Cari (MS-MVP)" wrote: In case that file is corrupted on the CD, try a new set of drivers from the HP website: http://h10025.www1.hp.com/ewfrf/wc/s...41443&lang=en& -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "BeeBee" wrote in message ... I recently brought a hp destjet f4140 all-in-one printer, scanner and copier. I can't get through the installation without getting the error message usb print version 5.1.2600.0 is missing or installed improperly. I can't find this file anywhere and believe me I have looked. Is there a way I can download this file on to my computer or where can I get. Please help I'm at my wits end. At this point, your options are limited. Telephone hp support and ask them why their installation CD is requesting an obsolete version of a Windows file. I really think you should do this before you replace a newer usbprint.sys file with an old version. If you have usbprint.sys (newer version) on your hard drive, I suggest saving it under a different name (usbprint.sys.bak) before copying the old version. To get the original version of the file, if you have an original WinXP CD (not sp1 or sp2), you should be able to find and extract it from there. It probably will be called usbprint.sy_ and will need to be extracted using the "expand" command: http://www.winxptutor.com/expand.htm If you don't have an original WinXP CD, you can get usbprint.sys ver. 5.1.2600.0 from http://members.driverguide.com/drive...driverid=81348 -- Lem MS MVP -- Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
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