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Can not install printer



 
 
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Old April 27th 07, 09:43 PM posted to microsoft.public.windowsxp.print_fax
Yec Berg
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Posts: 1
Default Can not install printer

I have an IBM computer, the OS is WINDOWS XP Home Edition, with 3 printers,
one of the printers is an HP LaserJet 2300d (series PCL 6) which I installed
about 2 years ago and it worked fine.

But, about 3 weeks ago it start to make problems when the print dialog box
was opened and I clicked on properties the program closed, an excell sheet
that was configured to be printed on both sides printed on 2 separate sheets,
and the end of the page came out first from the printer instead of coming
out the top side first.

After it did so several times I uninstalled the printer and I tried to
reinstall it again several ways for more then 25 times and it does not
install. I downloaded the newest printer driver from HP for the printer and
it did not installed itself on the computer.

The messages that it gave me was, an error occurred during the installation
of the device The parameter is incorrect, a 2nd message was - unable to
install printer Either the printer name was typed incorrectly or the
specified printer has lost its connection to the server, a 3rd message - the
HP LaserJet 2300 setup program has encountered a severe error, and many more.


I think that the problem start since the microsoft update 925902 which was
in the begining of April 2007, I installed the recommended update KB935843
and the problem is not solved.

I also have a Epson Stylus Color 860, it use to show the amount of ink it
has, but know it does not show I am not sure when it stoped to show.

Please help me solve the problem, thanks.
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