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Can not install printer
I have an IBM computer, the OS is WINDOWS XP Home Edition, with 3 printers,
one of the printers is an HP LaserJet 2300d (series PCL 6) which I installed about 2 years ago and it worked fine. But, about 3 weeks ago it start to make problems when the print dialog box was opened and I clicked on properties the program closed, an excell sheet that was configured to be printed on both sides printed on 2 separate sheets, and the end of the page came out first from the printer instead of coming out the top side first. After it did so several times I uninstalled the printer and I tried to reinstall it again several ways for more then 25 times and it does not install. I downloaded the newest printer driver from HP for the printer and it did not installed itself on the computer. The messages that it gave me was, an error occurred during the installation of the device The parameter is incorrect, a 2nd message was - unable to install printer Either the printer name was typed incorrectly or the specified printer has lost its connection to the server, a 3rd message - the HP LaserJet 2300 setup program has encountered a severe error, and many more. I think that the problem start since the microsoft update 925902 which was in the begining of April 2007, I installed the recommended update KB935843 and the problem is not solved. I also have a Epson Stylus Color 860, it use to show the amount of ink it has, but know it does not show I am not sure when it stoped to show. Please help me solve the problem, thanks. |
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