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#1
April 21st 08, 05:04 PM
posted to microsoft.public.windowsxp.print_fax
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Cannot install USB Printers
Hello,
I have a XP Professional SP2 workstation. When I attempt to attach a USB cable from any new USB printer the workstation recognizes the printer and prompts to install the "USB Print Support" drivers, when I select OK the error messages says "There was a problem installing this hardware. USB Printing Support. I have expierienced this with 2 seperate known working USB Printers using different USB cables. I ran a SFC /scannow without any errors. I downloaded the latest manufacturer drivers for both printers without luck. Any suggestions? Thank you in advance. Joe 
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#2
April 21st 08, 07:13 PM
posted to microsoft.public.windowsxp.print_fax
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Cannot install USB Printers
Disconnect all printers and other USB peripherals.
Go into Device Manager and uninstall all USB Controllers. Reboot. XP should refind and reinstall all the USB Controllers and hopefully the USBPrint files. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Joseph" wrote in message ... Hello, I have a XP Professional SP2 workstation. When I attempt to attach a USB cable from any new USB printer the workstation recognizes the printer and prompts to install the "USB Print Support" drivers, when I select OK the error messages says "There was a problem installing this hardware. USB Printing Support. I have expierienced this with 2 seperate known working USB Printers using different USB cables. I ran a SFC /scannow without any errors. I downloaded the latest manufacturer drivers for both printers without luck. Any suggestions? Thank you in advance. Joe
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#3
April 21st 08, 09:06 PM
posted to microsoft.public.windowsxp.print_fax
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Cannot install USB Printers
This problem is usually caused by connecting the printer to the PC before you
start the printer drive install from the "usually" included CD. You must start the driver install by inserting the driver CD into you CD / DVD drive. Only connect the printer to your PC when the driver install process requests it. You now need to clear out the USB device (see other part of this thread.) On 21/04/2008 "Joseph" wrote: Hello, I have a XP Professional SP2 workstation. When I attempt to attach a USB cable from any new USB printer the workstation recognizes the printer and prompts to install the "USB Print Support" drivers, when I select OK the error messages says "There was a problem installing this hardware. USB Printing Support. I have expierienced this with 2 seperate known working USB Printers using different USB cables. I ran a SFC /scannow without any errors. I downloaded the latest manufacturer drivers for both printers without luck. Any suggestions? Thank you in advance. Joe
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