extra of quantities

My Mum has a fairly old machine, xp and when putting a quantity of a product
when buying things online a number 1 will jump to maybe 3, even more
sometimes. It even happens when paying and has paid double when paying a bill
recently. Sometimes when opening a program several pages the same will open,
it isnt just online.
--
Thanxs for reading this

"crocus" wrote:

My Mum has a fairly old machine, xp and when putting a quantity of a product
when buying things online a number 1 will jump to maybe 3, even more
sometimes. It even happens when paying and has paid double when paying a bill
recently. Sometimes when opening a program several pages the same will open,
it isnt just online.
--
Thanxs for reading this

Did you check for malware and viruses on this machine?
Any third-party toolbars installed?
Go through these cleaning steps:
1... Click start Control Panel Double Click Network and Internet
Connections Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from he
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html

HTH.
nass
---
http://www.nasstec.co.uk

--
Thanxs for reading this


"nass" wrote:



"crocus" wrote:

My Mum has a fairly old machine, xp and when putting a quantity of a product
when buying things online a number 1 will jump to maybe 3, even more
sometimes. It even happens when paying and has paid double when paying a bill
recently. Sometimes when opening a program several pages the same will open,
it isnt just online.
--
Thanxs for reading this

Did you check for malware and viruses on this machine?
Any third-party toolbars installed?
Go through these cleaning steps:
1... Click start Control Panel Double Click Network and Internet
Connections Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from he
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html

HTH.
nass
---
http://www.nasstec.co.uk
will give it a go when next at mums and and let u know if it does the trick.