If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Network only works in safe mode
Hope someone can help, i am starting to pull my hair out over this!
I have 3 laptops Vista Home Premium (all wireless) and a Dell Dimension 9000 XP SP3 (wired) all on the same network. The network connects via Virgin NTL, and uses a NTL modem and a netgear WGR614-6VGUKS wireless router. Up until last Saturday, everything has worked perfectly, being able to connect all the time on all machines. Then on Saturday, the lights on the modem weren't working correctly, which was a fault with my ISP, and stopped the laptops from connecting to the net periodically. This was re-established about an hour later. The on Sunday i went on the net with my PC, and was on about an hour before things started going wrong. I was on the net along with another 2 laptops in my home, when we all lost our connection. I switched them all off, unplugged both the modem and the router to reset them, but couldn't get any connected at all. I rang my ISP, Virgin NTL, and they took me through several routines to try and reconnect to no avail, and they told me it was my firewall. I was then on the phone for about 6 hours arguing with them, and asking how one firewall could affect 2 wireless laptops and a wired pc. Anyway, they tried all sorts to get me connected, until they got me to connect direct through the modem on my pc and in safe mode with networking, and Boom, it was connected. We then tried the same thing, but with the router and modem connected together again in safe mode and it was connecting, but not in normal mode. We then tried connecting each laptop wired, and they were working fine, and also wirelessly fine. But, when i now connect my pc to the network it will not connect, and it also stops the laptops from connecting wirelessly, but all the laptops work if i disconnect my pc from the network. So, the main problem now is my pc and getting it connecting again. I have searched the web for answers, and have tried several solutions. I have tried clearing the netbt and fixing the winsock, but nothing has worked and i am going mad. To summarise the problem, when i connect my pc in normal mode to the network i can't connect to the net and it stops the laptops from connecting also. However, if i check the properties of my local area connection it is connected, sending but not receiving, this is also clarified by the lights on my modem. Also, if i check my network in McAffee it says i am connected, but i can't run any updates to it. I am running McAffee antivirus and Spysweeper Spyware software on my pc, i have checked all the settings on both, and all the settings on my windows firewall and everything is all the same before the trouble started. I have also run both a virus check and spyware check and found nothing. I have also tried completing a restore and this doesn't work either. Please help!! |
Ads |
#2
|
|||
|
|||
Network only works in safe mode
Mervin,
try the Network Problem Solver at http://winhlp.com/wxnet.htm . Fill in the form and see whether any of the results helps in this situation. Hans-Georg |
#3
|
|||
|
|||
Network only works in safe mode
Mervin,
try the Network Problem Solver at http://winhlp.com/wxnet.htm . Fill in the form and see whether any of the results helps in this situation. Hans-Georg |
#4
|
|||
|
|||
Network only works in safe mode
Thanks Hans-Georg, i checked the link and there is no description at all of
my symptoms, so couldn't use the facilities. "Mervin" wrote: Hope someone can help, i am starting to pull my hair out over this! I have 3 laptops Vista Home Premium (all wireless) and a Dell Dimension 9000 XP SP3 (wired) all on the same network. The network connects via Virgin NTL, and uses a NTL modem and a netgear WGR614-6VGUKS wireless router. Up until last Saturday, everything has worked perfectly, being able to connect all the time on all machines. Then on Saturday, the lights on the modem weren't working correctly, which was a fault with my ISP, and stopped the laptops from connecting to the net periodically. This was re-established about an hour later. The on Sunday i went on the net with my PC, and was on about an hour before things started going wrong. I was on the net along with another 2 laptops in my home, when we all lost our connection. I switched them all off, unplugged both the modem and the router to reset them, but couldn't get any connected at all. I rang my ISP, Virgin NTL, and they took me through several routines to try and reconnect to no avail, and they told me it was my firewall. I was then on the phone for about 6 hours arguing with them, and asking how one firewall could affect 2 wireless laptops and a wired pc. Anyway, they tried all sorts to get me connected, until they got me to connect direct through the modem on my pc and in safe mode with networking, and Boom, it was connected. We then tried the same thing, but with the router and modem connected together again in safe mode and it was connecting, but not in normal mode. We then tried connecting each laptop wired, and they were working fine, and also wirelessly fine. But, when i now connect my pc to the network it will not connect, and it also stops the laptops from connecting wirelessly, but all the laptops work if i disconnect my pc from the network. So, the main problem now is my pc and getting it connecting again. I have searched the web for answers, and have tried several solutions. I have tried clearing the netbt and fixing the winsock, but nothing has worked and i am going mad. To summarise the problem, when i connect my pc in normal mode to the network i can't connect to the net and it stops the laptops from connecting also. However, if i check the properties of my local area connection it is connected, sending but not receiving, this is also clarified by the lights on my modem. Also, if i check my network in McAffee it says i am connected, but i can't run any updates to it. I am running McAffee antivirus and Spysweeper Spyware software on my pc, i have checked all the settings on both, and all the settings on my windows firewall and everything is all the same before the trouble started. I have also run both a virus check and spyware check and found nothing. I have also tried completing a restore and this doesn't work either. Please help!! |
#5
|
|||
|
|||
Network only works in safe mode
Thanks Hans-Georg, i checked the link and there is no description at all of
my symptoms, so couldn't use the facilities. "Mervin" wrote: Hope someone can help, i am starting to pull my hair out over this! I have 3 laptops Vista Home Premium (all wireless) and a Dell Dimension 9000 XP SP3 (wired) all on the same network. The network connects via Virgin NTL, and uses a NTL modem and a netgear WGR614-6VGUKS wireless router. Up until last Saturday, everything has worked perfectly, being able to connect all the time on all machines. Then on Saturday, the lights on the modem weren't working correctly, which was a fault with my ISP, and stopped the laptops from connecting to the net periodically. This was re-established about an hour later. The on Sunday i went on the net with my PC, and was on about an hour before things started going wrong. I was on the net along with another 2 laptops in my home, when we all lost our connection. I switched them all off, unplugged both the modem and the router to reset them, but couldn't get any connected at all. I rang my ISP, Virgin NTL, and they took me through several routines to try and reconnect to no avail, and they told me it was my firewall. I was then on the phone for about 6 hours arguing with them, and asking how one firewall could affect 2 wireless laptops and a wired pc. Anyway, they tried all sorts to get me connected, until they got me to connect direct through the modem on my pc and in safe mode with networking, and Boom, it was connected. We then tried the same thing, but with the router and modem connected together again in safe mode and it was connecting, but not in normal mode. We then tried connecting each laptop wired, and they were working fine, and also wirelessly fine. But, when i now connect my pc to the network it will not connect, and it also stops the laptops from connecting wirelessly, but all the laptops work if i disconnect my pc from the network. So, the main problem now is my pc and getting it connecting again. I have searched the web for answers, and have tried several solutions. I have tried clearing the netbt and fixing the winsock, but nothing has worked and i am going mad. To summarise the problem, when i connect my pc in normal mode to the network i can't connect to the net and it stops the laptops from connecting also. However, if i check the properties of my local area connection it is connected, sending but not receiving, this is also clarified by the lights on my modem. Also, if i check my network in McAffee it says i am connected, but i can't run any updates to it. I am running McAffee antivirus and Spysweeper Spyware software on my pc, i have checked all the settings on both, and all the settings on my windows firewall and everything is all the same before the trouble started. I have also run both a virus check and spyware check and found nothing. I have also tried completing a restore and this doesn't work either. Please help!! |
#6
|
|||
|
|||
Network only works in safe mode
Hi
Given your description it might be a problem with the Router's configuration. I would switch Off all but one computer that is connected with a wire to the Router. With this computer log to the Router Menu system and check its configuration (look at the WAN configuration too and make sure that the ISP authentication is correct). If the computer can not connect while normally booting, use this method to find what is wrong with the computer's Network configuration. http://www.ezlan.net/debug.html Only after one computer behave totally Normal switch your attention to the other computers. Jack (MS, MVP-Networking). "Mervin" wrote in message ... Hope someone can help, i am starting to pull my hair out over this! I have 3 laptops Vista Home Premium (all wireless) and a Dell Dimension 9000 XP SP3 (wired) all on the same network. The network connects via Virgin NTL, and uses a NTL modem and a netgear WGR614-6VGUKS wireless router. Up until last Saturday, everything has worked perfectly, being able to connect all the time on all machines. Then on Saturday, the lights on the modem weren't working correctly, which was a fault with my ISP, and stopped the laptops from connecting to the net periodically. This was re-established about an hour later. The on Sunday i went on the net with my PC, and was on about an hour before things started going wrong. I was on the net along with another 2 laptops in my home, when we all lost our connection. I switched them all off, unplugged both the modem and the router to reset them, but couldn't get any connected at all. I rang my ISP, Virgin NTL, and they took me through several routines to try and reconnect to no avail, and they told me it was my firewall. I was then on the phone for about 6 hours arguing with them, and asking how one firewall could affect 2 wireless laptops and a wired pc. Anyway, they tried all sorts to get me connected, until they got me to connect direct through the modem on my pc and in safe mode with networking, and Boom, it was connected. We then tried the same thing, but with the router and modem connected together again in safe mode and it was connecting, but not in normal mode. We then tried connecting each laptop wired, and they were working fine, and also wirelessly fine. But, when i now connect my pc to the network it will not connect, and it also stops the laptops from connecting wirelessly, but all the laptops work if i disconnect my pc from the network. So, the main problem now is my pc and getting it connecting again. I have searched the web for answers, and have tried several solutions. I have tried clearing the netbt and fixing the winsock, but nothing has worked and i am going mad. To summarise the problem, when i connect my pc in normal mode to the network i can't connect to the net and it stops the laptops from connecting also. However, if i check the properties of my local area connection it is connected, sending but not receiving, this is also clarified by the lights on my modem. Also, if i check my network in McAffee it says i am connected, but i can't run any updates to it. I am running McAffee antivirus and Spysweeper Spyware software on my pc, i have checked all the settings on both, and all the settings on my windows firewall and everything is all the same before the trouble started. I have also run both a virus check and spyware check and found nothing. I have also tried completing a restore and this doesn't work either. Please help!! |
#7
|
|||
|
|||
Network only works in safe mode
Hi
Given your description it might be a problem with the Router's configuration. I would switch Off all but one computer that is connected with a wire to the Router. With this computer log to the Router Menu system and check its configuration (look at the WAN configuration too and make sure that the ISP authentication is correct). If the computer can not connect while normally booting, use this method to find what is wrong with the computer's Network configuration. http://www.ezlan.net/debug.html Only after one computer behave totally Normal switch your attention to the other computers. Jack (MS, MVP-Networking). "Mervin" wrote in message ... Hope someone can help, i am starting to pull my hair out over this! I have 3 laptops Vista Home Premium (all wireless) and a Dell Dimension 9000 XP SP3 (wired) all on the same network. The network connects via Virgin NTL, and uses a NTL modem and a netgear WGR614-6VGUKS wireless router. Up until last Saturday, everything has worked perfectly, being able to connect all the time on all machines. Then on Saturday, the lights on the modem weren't working correctly, which was a fault with my ISP, and stopped the laptops from connecting to the net periodically. This was re-established about an hour later. The on Sunday i went on the net with my PC, and was on about an hour before things started going wrong. I was on the net along with another 2 laptops in my home, when we all lost our connection. I switched them all off, unplugged both the modem and the router to reset them, but couldn't get any connected at all. I rang my ISP, Virgin NTL, and they took me through several routines to try and reconnect to no avail, and they told me it was my firewall. I was then on the phone for about 6 hours arguing with them, and asking how one firewall could affect 2 wireless laptops and a wired pc. Anyway, they tried all sorts to get me connected, until they got me to connect direct through the modem on my pc and in safe mode with networking, and Boom, it was connected. We then tried the same thing, but with the router and modem connected together again in safe mode and it was connecting, but not in normal mode. We then tried connecting each laptop wired, and they were working fine, and also wirelessly fine. But, when i now connect my pc to the network it will not connect, and it also stops the laptops from connecting wirelessly, but all the laptops work if i disconnect my pc from the network. So, the main problem now is my pc and getting it connecting again. I have searched the web for answers, and have tried several solutions. I have tried clearing the netbt and fixing the winsock, but nothing has worked and i am going mad. To summarise the problem, when i connect my pc in normal mode to the network i can't connect to the net and it stops the laptops from connecting also. However, if i check the properties of my local area connection it is connected, sending but not receiving, this is also clarified by the lights on my modem. Also, if i check my network in McAffee it says i am connected, but i can't run any updates to it. I am running McAffee antivirus and Spysweeper Spyware software on my pc, i have checked all the settings on both, and all the settings on my windows firewall and everything is all the same before the trouble started. I have also run both a virus check and spyware check and found nothing. I have also tried completing a restore and this doesn't work either. Please help!! |
#8
|
|||
|
|||
Network only works in safe mode
Hi Jack
Thanks for the pointers, i have copied them in to word and saved it for future use. I managed to sort the problem out before i received your response. When i was closing the system, i noticed a window trying to shut called "Autolt", i had never seen this window before on my system. Even though i had already tried to scan for viruses, i decided to try again. Anyway, i never found a thing, then i decided to scan in safe mode, but Macaffee wouldn't run, so i downloaded AVG. When i ran AVG on a command line scan of my whole system, it found 5 trogans and 2 worms. Well as soon as i started my system it connected to the net straight away, so the problem had always been viruses, even though i had scanned with Mcaffee 5-6 times and found nothing, so the problem is now solved. The only thing i am bothered about now is how they got on in the first place, cause i'm usually very hot on keeping my system clean. Anyway Jack & Georg, thanks for all your effort in trying to resolve this problem for me, it is very much appreciated. Mervin "Jack-MVP" wrote: Hi Given your description it might be a problem with the Router's configuration. I would switch Off all but one computer that is connected with a wire to the Router. With this computer log to the Router Menu system and check its configuration (look at the WAN configuration too and make sure that the ISP authentication is correct). If the computer can not connect while normally booting, use this method to find what is wrong with the computer's Network configuration. http://www.ezlan.net/debug.html Only after one computer behave totally Normal switch your attention to the other computers. Jack (MS, MVP-Networking). "Mervin" wrote in message ... Hope someone can help, i am starting to pull my hair out over this! I have 3 laptops Vista Home Premium (all wireless) and a Dell Dimension 9000 XP SP3 (wired) all on the same network. The network connects via Virgin NTL, and uses a NTL modem and a netgear WGR614-6VGUKS wireless router. Up until last Saturday, everything has worked perfectly, being able to connect all the time on all machines. Then on Saturday, the lights on the modem weren't working correctly, which was a fault with my ISP, and stopped the laptops from connecting to the net periodically. This was re-established about an hour later. The on Sunday i went on the net with my PC, and was on about an hour before things started going wrong. I was on the net along with another 2 laptops in my home, when we all lost our connection. I switched them all off, unplugged both the modem and the router to reset them, but couldn't get any connected at all. I rang my ISP, Virgin NTL, and they took me through several routines to try and reconnect to no avail, and they told me it was my firewall. I was then on the phone for about 6 hours arguing with them, and asking how one firewall could affect 2 wireless laptops and a wired pc. Anyway, they tried all sorts to get me connected, until they got me to connect direct through the modem on my pc and in safe mode with networking, and Boom, it was connected. We then tried the same thing, but with the router and modem connected together again in safe mode and it was connecting, but not in normal mode. We then tried connecting each laptop wired, and they were working fine, and also wirelessly fine. But, when i now connect my pc to the network it will not connect, and it also stops the laptops from connecting wirelessly, but all the laptops work if i disconnect my pc from the network. So, the main problem now is my pc and getting it connecting again. I have searched the web for answers, and have tried several solutions. I have tried clearing the netbt and fixing the winsock, but nothing has worked and i am going mad. To summarise the problem, when i connect my pc in normal mode to the network i can't connect to the net and it stops the laptops from connecting also. However, if i check the properties of my local area connection it is connected, sending but not receiving, this is also clarified by the lights on my modem. Also, if i check my network in McAffee it says i am connected, but i can't run any updates to it. I am running McAffee antivirus and Spysweeper Spyware software on my pc, i have checked all the settings on both, and all the settings on my windows firewall and everything is all the same before the trouble started. I have also run both a virus check and spyware check and found nothing. I have also tried completing a restore and this doesn't work either. Please help!! |
#9
|
|||
|
|||
Network only works in safe mode
Hi Jack
Thanks for the pointers, i have copied them in to word and saved it for future use. I managed to sort the problem out before i received your response. When i was closing the system, i noticed a window trying to shut called "Autolt", i had never seen this window before on my system. Even though i had already tried to scan for viruses, i decided to try again. Anyway, i never found a thing, then i decided to scan in safe mode, but Macaffee wouldn't run, so i downloaded AVG. When i ran AVG on a command line scan of my whole system, it found 5 trogans and 2 worms. Well as soon as i started my system it connected to the net straight away, so the problem had always been viruses, even though i had scanned with Mcaffee 5-6 times and found nothing, so the problem is now solved. The only thing i am bothered about now is how they got on in the first place, cause i'm usually very hot on keeping my system clean. Anyway Jack & Georg, thanks for all your effort in trying to resolve this problem for me, it is very much appreciated. Mervin "Jack-MVP" wrote: Hi Given your description it might be a problem with the Router's configuration. I would switch Off all but one computer that is connected with a wire to the Router. With this computer log to the Router Menu system and check its configuration (look at the WAN configuration too and make sure that the ISP authentication is correct). If the computer can not connect while normally booting, use this method to find what is wrong with the computer's Network configuration. http://www.ezlan.net/debug.html Only after one computer behave totally Normal switch your attention to the other computers. Jack (MS, MVP-Networking). "Mervin" wrote in message ... Hope someone can help, i am starting to pull my hair out over this! I have 3 laptops Vista Home Premium (all wireless) and a Dell Dimension 9000 XP SP3 (wired) all on the same network. The network connects via Virgin NTL, and uses a NTL modem and a netgear WGR614-6VGUKS wireless router. Up until last Saturday, everything has worked perfectly, being able to connect all the time on all machines. Then on Saturday, the lights on the modem weren't working correctly, which was a fault with my ISP, and stopped the laptops from connecting to the net periodically. This was re-established about an hour later. The on Sunday i went on the net with my PC, and was on about an hour before things started going wrong. I was on the net along with another 2 laptops in my home, when we all lost our connection. I switched them all off, unplugged both the modem and the router to reset them, but couldn't get any connected at all. I rang my ISP, Virgin NTL, and they took me through several routines to try and reconnect to no avail, and they told me it was my firewall. I was then on the phone for about 6 hours arguing with them, and asking how one firewall could affect 2 wireless laptops and a wired pc. Anyway, they tried all sorts to get me connected, until they got me to connect direct through the modem on my pc and in safe mode with networking, and Boom, it was connected. We then tried the same thing, but with the router and modem connected together again in safe mode and it was connecting, but not in normal mode. We then tried connecting each laptop wired, and they were working fine, and also wirelessly fine. But, when i now connect my pc to the network it will not connect, and it also stops the laptops from connecting wirelessly, but all the laptops work if i disconnect my pc from the network. So, the main problem now is my pc and getting it connecting again. I have searched the web for answers, and have tried several solutions. I have tried clearing the netbt and fixing the winsock, but nothing has worked and i am going mad. To summarise the problem, when i connect my pc in normal mode to the network i can't connect to the net and it stops the laptops from connecting also. However, if i check the properties of my local area connection it is connected, sending but not receiving, this is also clarified by the lights on my modem. Also, if i check my network in McAffee it says i am connected, but i can't run any updates to it. I am running McAffee antivirus and Spysweeper Spyware software on my pc, i have checked all the settings on both, and all the settings on my windows firewall and everything is all the same before the trouble started. I have also run both a virus check and spyware check and found nothing. I have also tried completing a restore and this doesn't work either. Please help!! |
#10
|
|||
|
|||
Network only works in safe mode
On Thu, 13 Aug 2009 09:31:03 -0700, Mervin wrote:
so the problem had always been viruses, even though i had scanned with Mcaffee Mervin, thanks for reporting back! It's always good to know what it was. We are always learning. Hans-Georg |
#11
|
|||
|
|||
Network only works in safe mode
On Thu, 13 Aug 2009 09:31:03 -0700, Mervin wrote:
so the problem had always been viruses, even though i had scanned with Mcaffee Mervin, thanks for reporting back! It's always good to know what it was. We are always learning. Hans-Georg |
Thread Tools | |
Display Modes | |
|
|