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cannot access microsoft.com



 
 
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  #1  
Old August 16th 09, 01:35 PM posted to microsoft.public.windowsxp.network_web
si0797
external usenet poster
 
Posts: 2
Default cannot access microsoft.com

please help!i cant access microsoft with internet explorer,mozilla or media
player!have set it as a trusted site but still no joy.i have 2 other
computers on my network and they can all access it.can anyone help?
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  #2  
Old August 16th 09, 02:00 PM posted to microsoft.public.windowsxp.network_web
John John - MVP[_2_]
external usenet poster
 
Posts: 1,637
Default cannot access microsoft.com

si0797 wrote:
please help!i cant access microsoft with internet explorer,mozilla or media
player!have set it as a trusted site but still no joy.i have 2 other
computers on my network and they can all access it.can anyone help?


Copy and paste the following in your Start menu Run box and then hit
Enter:

notepad %systemroot%\system32\drivers\etc\hosts

Make sure that www.microsoft.com or microsoft.com is not in the list, if
you find them delete the entry. Leave other "fake" microsoft entries
like www.microsoftantispyware.net or microsoftantispyware.net on the list.

John
  #3  
Old August 16th 09, 02:00 PM posted to microsoft.public.windowsxp.network_web
John John - MVP[_2_]
external usenet poster
 
Posts: 1,637
Default cannot access microsoft.com

si0797 wrote:
please help!i cant access microsoft with internet explorer,mozilla or media
player!have set it as a trusted site but still no joy.i have 2 other
computers on my network and they can all access it.can anyone help?


Copy and paste the following in your Start menu Run box and then hit
Enter:

notepad %systemroot%\system32\drivers\etc\hosts

Make sure that www.microsoft.com or microsoft.com is not in the list, if
you find them delete the entry. Leave other "fake" microsoft entries
like www.microsoftantispyware.net or microsoftantispyware.net on the list.

John
  #4  
Old August 16th 09, 05:46 PM posted to microsoft.public.windowsxp.network_web
GTS[_2_]
external usenet poster
 
Posts: 116
Default cannot access microsoft.com

There are some malware infections that specifically block Microsoft.com.
Have you thoroughly checked your system? Have up to date antivirus? I
suggest also running
Malwarebytes http://malwarebytes.org/ and
SUPERAntiSpyware http://www.superantispyware.com/

Checking your host file as the other poster mentioned is worthwhile, and you
may or may not see an erroneous entry for Microsoft.com, but you need to
address the issue of how it got there and the likelihood of ongoing
problems.
--


"si0797" wrote in message
...
please help!i cant access microsoft with internet explorer,mozilla or
media
player!have set it as a trusted site but still no joy.i have 2 other
computers on my network and they can all access it.can anyone help?


  #5  
Old August 16th 09, 05:46 PM posted to microsoft.public.windowsxp.network_web
GTS[_2_]
external usenet poster
 
Posts: 116
Default cannot access microsoft.com

There are some malware infections that specifically block Microsoft.com.
Have you thoroughly checked your system? Have up to date antivirus? I
suggest also running
Malwarebytes http://malwarebytes.org/ and
SUPERAntiSpyware http://www.superantispyware.com/

Checking your host file as the other poster mentioned is worthwhile, and you
may or may not see an erroneous entry for Microsoft.com, but you need to
address the issue of how it got there and the likelihood of ongoing
problems.
--


"si0797" wrote in message
...
please help!i cant access microsoft with internet explorer,mozilla or
media
player!have set it as a trusted site but still no joy.i have 2 other
computers on my network and they can all access it.can anyone help?


  #6  
Old August 16th 09, 05:52 PM posted to microsoft.public.windowsxp.network_web
Peter Foldes
external usenet poster
 
Posts: 2,444
Default cannot access microsoft.com

Work of PC Butts and his links when opened

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"John John - MVP" wrote in message
...
si0797 wrote:
please help!i cant access microsoft with internet explorer,mozilla or media
player!have set it as a trusted site but still no joy.i have 2 other computers on
my network and they can all access it.can anyone help?


Copy and paste the following in your Start menu Run box and then hit Enter:

notepad %systemroot%\system32\drivers\etc\hosts

Make sure that www.microsoft.com or microsoft.com is not in the list, if you find
them delete the entry. Leave other "fake" microsoft entries like
www.microsoftantispyware.net or microsoftantispyware.net on the list.

John


  #7  
Old August 16th 09, 05:52 PM posted to microsoft.public.windowsxp.network_web
Peter Foldes
external usenet poster
 
Posts: 2,444
Default cannot access microsoft.com


Work of PC Butts and his links when opened

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"John John - MVP" wrote in message
...
si0797 wrote:
please help!i cant access microsoft with internet explorer,mozilla or media
player!have set it as a trusted site but still no joy.i have 2 other computers on
my network and they can all access it.can anyone help?


Copy and paste the following in your Start menu Run box and then hit Enter:

notepad %systemroot%\system32\drivers\etc\hosts

Make sure that www.microsoft.com or microsoft.com is not in the list, if you find
them delete the entry. Leave other "fake" microsoft entries like
www.microsoftantispyware.net or microsoftantispyware.net on the list.

John


 




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