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#1
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Computer won't start up, windows not found.
My father-in-law gave me their computers and since we have had it, nothing
but problems. When we shut down and restarted instead of Windows booting up we got through to the Packard Bell screen where the BIOS options are. Error messages says that system couldnot connect or find windows. I decided to do a system restore and cleared the computer of unnecessary junk and set it back to factory settings. I then install my camera picture package and on restart everything seemed ok but the next time the SAME error message came up and I have to restore again. This has now happened again and I haven't a clue what to do! We received internet connection yesterday and I was able to log on and install McAfee Security to run a check but it didn't seem to flag up any viruses (could I check this any other way)but the computer is running EXTREMELY slowly. Then this morning the computer couldn't find my wireless connection and the package has just "disappeared" and lots of error messages came up saying windows not responding and the screen kept freezing until I had to do a forced shutdown. If anyone can help me regarding any of this PLEASE HELP Many Thanks Wendy |
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#2
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Computer won't start up, windows not found.
What is the exact error message, please.
Tom MSMVP 1998-2007 "Wendy" wrote in message ... My father-in-law gave me their computers and since we have had it, nothing but problems. When we shut down and restarted instead of Windows booting up we got through to the Packard Bell screen where the BIOS options are. Error messages says that system couldnot connect or find windows. I decided to do a system restore and cleared the computer of unnecessary junk and set it back to factory settings. I then install my camera picture package and on restart everything seemed ok but the next time the SAME error message came up and I have to restore again. This has now happened again and I haven't a clue what to do! We received internet connection yesterday and I was able to log on and install McAfee Security to run a check but it didn't seem to flag up any viruses (could I check this any other way)but the computer is running EXTREMELY slowly. Then this morning the computer couldn't find my wireless connection and the package has just "disappeared" and lots of error messages came up saying windows not responding and the screen kept freezing until I had to do a forced shutdown. If anyone can help me regarding any of this PLEASE HELP Many Thanks Wendy |
#3
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Computer won't start up, windows not found.
Sorry should have noted that down. I will note all error messaged tonight
and post back. Also when I tried to get into the Device Manager it brought up about 8 documents but just kept saying not responding as i tried to search. Will post more info asap. "Tom Ferguson" wrote: What is the exact error message, please. Tom MSMVP 1998-2007 "Wendy" wrote in message ... My father-in-law gave me their computers and since we have had it, nothing but problems. When we shut down and restarted instead of Windows booting up we got through to the Packard Bell screen where the BIOS options are. Error messages says that system couldnot connect or find windows. I decided to do a system restore and cleared the computer of unnecessary junk and set it back to factory settings. I then install my camera picture package and on restart everything seemed ok but the next time the SAME error message came up and I have to restore again. This has now happened again and I haven't a clue what to do! We received internet connection yesterday and I was able to log on and install McAfee Security to run a check but it didn't seem to flag up any viruses (could I check this any other way)but the computer is running EXTREMELY slowly. Then this morning the computer couldn't find my wireless connection and the package has just "disappeared" and lots of error messages came up saying windows not responding and the screen kept freezing until I had to do a forced shutdown. If anyone can help me regarding any of this PLEASE HELP Many Thanks Wendy |
#4
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Computer won't start up, windows not found.
Wendy wrote:
My father-in-law gave me their computers and since we have had it, nothing but problems. When we shut down and restarted instead of Windows booting up we got through to the Packard Bell screen where the BIOS options are. Error messages says that system could not connect or find Windows. I decided to do a system restore and cleared the computer of unnecessary junk and set it back to factory settings. I then install my camera picture package and on restart everything seemed ok but the next time the SAME error message came up and I have to restore again. This has now happened again and I haven't a clue what to do! We received internet connection yesterday and I was able to log on and install McAfee Security to run a check but it didn't seem to flag up any viruses (could I check this any other way)but the computer is running EXTREMELY slowly. Then this morning the computer couldn't find my wireless connection and the package has just "disappeared" and lots of error messages came up saying windows not responding and the screen kept freezing until I had to do a forced shutdown. If anyone can help me regarding any of this PLEASE HELP How could it be a virus if you restored the system? It's more likely a problem with the hard drive. But you might try the help pages for your model HP.. Start here. http://support.packardbell.com/global/ -- Joe =o) |
#5
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Computer won't start up, windows not found.
Make sure your HDD is okay by running a diagnostic test on it by downloading the tools from the HP site for your HDD specs!. Also if you confident enough open the case (Cover) and make sure the Connectors firmly fitted/connected in their slots from/To motherboard to HDD including power cables. Be warned don't poke around for long or touch Chips or the Motherboard for long as the ESD (Electro static Discharge can fry the Mobo rendering your System Useless!. Have a look in the Event Viewer for error messages(X) that can shed some light and post it back in your next post by performing the following and also the System File Checker (SFC) sfc /scannow: Open a Notepad, customize or minimize to the taskbar as you will need it later for this step to copy the error message on it. Open a run command and type in: eventvwr.msc click [OK] you will get the Event viewer control Panel. click on each of these: Application System Security Look in the right Pane/window for error message with red (X) or Yellow exclamation mark /!\ , double click each one to get more info about the causer. On the Event error properties message you will see: Up Arrow Down arrow Two pages Click on the two pages to copy the error message then bring up the Notepad you opened earlier and right click on the first line and select Paste from the list, this will paste the error message on a Notepad. Please don't duplicate the error message one of each kind will be sufficient. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Please we need just the error messages with Red (X) and don't repeat the error, just one of each kind and post them back in your next post. HTH. nass ---- http://www.nasstec.co.uk "Wendy" wrote: Sorry should have noted that down. I will note all error messaged tonight and post back. Also when I tried to get into the Device Manager it brought up about 8 documents but just kept saying not responding as i tried to search. Will post more info asap. "Tom Ferguson" wrote: What is the exact error message, please. Tom MSMVP 1998-2007 "Wendy" wrote in message ... My father-in-law gave me their computers and since we have had it, nothing but problems. When we shut down and restarted instead of Windows booting up we got through to the Packard Bell screen where the BIOS options are. Error messages says that system couldnot connect or find windows. I decided to do a system restore and cleared the computer of unnecessary junk and set it back to factory settings. I then install my camera picture package and on restart everything seemed ok but the next time the SAME error message came up and I have to restore again. This has now happened again and I haven't a clue what to do! We received internet connection yesterday and I was able to log on and install McAfee Security to run a check but it didn't seem to flag up any viruses (could I check this any other way)but the computer is running EXTREMELY slowly. Then this morning the computer couldn't find my wireless connection and the package has just "disappeared" and lots of error messages came up saying windows not responding and the screen kept freezing until I had to do a forced shutdown. If anyone can help me regarding any of this PLEASE HELP Many Thanks Wendy |
#6
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Computer won't start up, windows not found.
Thankyou very much guys! I'm going to try to do that tonight as I will have
more time, will get back to you! Hope it goes ok. I think myself that it is the Hard Drive so thanks for all your info "nass" wrote: Make sure your HDD is okay by running a diagnostic test on it by downloading the tools from the HP site for your HDD specs!. Also if you confident enough open the case (Cover) and make sure the Connectors firmly fitted/connected in their slots from/To motherboard to HDD including power cables. Be warned don't poke around for long or touch Chips or the Motherboard for long as the ESD (Electro static Discharge can fry the Mobo rendering your System Useless!. Have a look in the Event Viewer for error messages(X) that can shed some light and post it back in your next post by performing the following and also the System File Checker (SFC) sfc /scannow: Open a Notepad, customize or minimize to the taskbar as you will need it later for this step to copy the error message on it. Open a run command and type in: eventvwr.msc click [OK] you will get the Event viewer control Panel. click on each of these: Application System Security Look in the right Pane/window for error message with red (X) or Yellow exclamation mark /!\ , double click each one to get more info about the causer. On the Event error properties message you will see: Up Arrow Down arrow Two pages Click on the two pages to copy the error message then bring up the Notepad you opened earlier and right click on the first line and select Paste from the list, this will paste the error message on a Notepad. Please don't duplicate the error message one of each kind will be sufficient. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Please we need just the error messages with Red (X) and don't repeat the error, just one of each kind and post them back in your next post. HTH. nass ---- http://www.nasstec.co.uk "Wendy" wrote: Sorry should have noted that down. I will note all error messaged tonight and post back. Also when I tried to get into the Device Manager it brought up about 8 documents but just kept saying not responding as i tried to search. Will post more info asap. "Tom Ferguson" wrote: What is the exact error message, please. Tom MSMVP 1998-2007 "Wendy" wrote in message ... My father-in-law gave me their computers and since we have had it, nothing but problems. When we shut down and restarted instead of Windows booting up we got through to the Packard Bell screen where the BIOS options are. Error messages says that system couldnot connect or find windows. I decided to do a system restore and cleared the computer of unnecessary junk and set it back to factory settings. I then install my camera picture package and on restart everything seemed ok but the next time the SAME error message came up and I have to restore again. This has now happened again and I haven't a clue what to do! We received internet connection yesterday and I was able to log on and install McAfee Security to run a check but it didn't seem to flag up any viruses (could I check this any other way)but the computer is running EXTREMELY slowly. Then this morning the computer couldn't find my wireless connection and the package has just "disappeared" and lots of error messages came up saying windows not responding and the screen kept freezing until I had to do a forced shutdown. If anyone can help me regarding any of this PLEASE HELP Many Thanks Wendy |
#7
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Computer won't start up, windows not found.
Wendy
Hard drive? Try running HD Tune(freeware). Download and run it and see what it turns up. http://www.hdtune.com/ Select the Info tabs and place the cursor on the drive under Drive letter and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Select the Health tab and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Also do a full surface scan with HD Tune. Error messages? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. Just another guy! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Wendy wrote: Thankyou very much guys! I'm going to try to do that tonight as I will have more time, will get back to you! Hope it goes ok. I think myself that it is the Hard Drive so thanks for all your info "nass" wrote: Make sure your HDD is okay by running a diagnostic test on it by downloading the tools from the HP site for your HDD specs!. Also if you confident enough open the case (Cover) and make sure the Connectors firmly fitted/connected in their slots from/To motherboard to HDD including power cables. Be warned don't poke around for long or touch Chips or the Motherboard for long as the ESD (Electro static Discharge can fry the Mobo rendering your System Useless!. Have a look in the Event Viewer for error messages(X) that can shed some light and post it back in your next post by performing the following and also the System File Checker (SFC) sfc /scannow: Open a Notepad, customize or minimize to the taskbar as you will need it later for this step to copy the error message on it. Open a run command and type in: eventvwr.msc click [OK] you will get the Event viewer control Panel. click on each of these: Application System Security Look in the right Pane/window for error message with red (X) or Yellow exclamation mark /!\ , double click each one to get more info about the causer. On the Event error properties message you will see: Up Arrow Down arrow Two pages Click on the two pages to copy the error message then bring up the Notepad you opened earlier and right click on the first line and select Paste from the list, this will paste the error message on a Notepad. Please don't duplicate the error message one of each kind will be sufficient. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Please we need just the error messages with Red (X) and don't repeat the error, just one of each kind and post them back in your next post. HTH. nass ---- http://www.nasstec.co.uk "Wendy" wrote: Sorry should have noted that down. I will note all error messaged tonight and post back. Also when I tried to get into the Device Manager it brought up about 8 documents but just kept saying not responding as i tried to search. Will post more info asap. "Tom Ferguson" wrote: What is the exact error message, please. Tom MSMVP 1998-2007 "Wendy" wrote in message ... My father-in-law gave me their computers and since we have had it, nothing but problems. When we shut down and restarted instead of Windows booting up we got through to the Packard Bell screen where the BIOS options are. Error messages says that system couldnot connect or find windows. I decided to do a system restore and cleared the computer of unnecessary junk and set it back to factory settings. I then install my camera picture package and on restart everything seemed ok but the next time the SAME error message came up and I have to restore again. This has now happened again and I haven't a clue what to do! We received internet connection yesterday and I was able to log on and install McAfee Security to run a check but it didn't seem to flag up any viruses (could I check this any other way)but the computer is running EXTREMELY slowly. Then this morning the computer couldn't find my wireless connection and the package has just "disappeared" and lots of error messages came up saying windows not responding and the screen kept freezing until I had to do a forced shutdown. If anyone can help me regarding any of this PLEASE HELP Many Thanks Wendy |
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