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#1
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something happened??; now installing printer driver gives error
I've got a desktop, XP pro version 2002 SP1 that had my epson cx4800
printer/scanner attached to it. Something happened, and I had a system error and got a blue screen. When I rebooted, the printer could not be found. I tried to reinstall, and got the following message: "epson printer driver setup utility has encountered a problem and needs to close. we are sorry for the inconvenience." I uninstalled the driver, downloaded it, tried again, same thing. Espon says it is a windows thing. I can hook my laptop up to the printer, and it works fine. I can actually scan on the desktop fine. won't even ackoweldge the printer is there. When I loaded up my tax software, it crapped out at the install of the pdf print driver, so it appears that there is something that is preventing whatever part of windows prints from playing. anyone seen anything like this? I had a hardware issue with a floppy drive, so I was playing around getting that resolved, and in the process I uninstalled sp2 (also, no room on boot drive), but I think this happened after that was resolved. Any thoughts appreciated. Thanks! |
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#2
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something happened??; now installing printer driver gives error
is the print spooler service started?
-- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mvollmers" wrote in message ... I've got a desktop, XP pro version 2002 SP1 that had my epson cx4800 printer/scanner attached to it. Something happened, and I had a system error and got a blue screen. When I rebooted, the printer could not be found. I tried to reinstall, and got the following message: "epson printer driver setup utility has encountered a problem and needs to close. we are sorry for the inconvenience." I uninstalled the driver, downloaded it, tried again, same thing. Espon says it is a windows thing. I can hook my laptop up to the printer, and it works fine. I can actually scan on the desktop fine. won't even ackoweldge the printer is there. When I loaded up my tax software, it crapped out at the install of the pdf print driver, so it appears that there is something that is preventing whatever part of windows prints from playing. anyone seen anything like this? I had a hardware issue with a floppy drive, so I was playing around getting that resolved, and in the process I uninstalled sp2 (also, no room on boot drive), but I think this happened after that was resolved. Any thoughts appreciated. Thanks! |
#3
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something happened?; now installing printer driver gives error
Alan-
Yes, the print spooler service is started. The SSDP and universal plug/play services were not, but I got those up and running as well. I still get the same error whenever I try to install the driver, and just trying to add the printer I cannot see it. If I directly jack the printer into the USB port, I don't see it as well. I even swept through the registry, searching for and deleting everything associated with "Epson", but that didn't seem to help either. I'm wondering if I need to do a reinstall of windows since there is a glitch somewhere, but I'd prefer not to do that. Any other suggestions? Thanks. Mark "Alan Morris [MSFT]" wrote: is the print spooler service started? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mvollmers" wrote in message ... I've got a desktop, XP pro version 2002 SP1 that had my epson cx4800 printer/scanner attached to it. Something happened, and I had a system error and got a blue screen. When I rebooted, the printer could not be found. I tried to reinstall, and got the following message: "epson printer driver setup utility has encountered a problem and needs to close. we are sorry for the inconvenience." I uninstalled the driver, downloaded it, tried again, same thing. Espon says it is a windows thing. I can hook my laptop up to the printer, and it works fine. I can actually scan on the desktop fine. won't even ackoweldge the printer is there. When I loaded up my tax software, it crapped out at the install of the pdf print driver, so it appears that there is something that is preventing whatever part of windows prints from playing. anyone seen anything like this? I had a hardware issue with a floppy drive, so I was playing around getting that resolved, and in the process I uninstalled sp2 (also, no room on boot drive), but I think this happened after that was resolved. Any thoughts appreciated. Thanks! |
#4
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something happened?; now installing printer driver gives error
Can you just run the Add Printer Wizard and install a fake printer using one
of the drivers that are included in XP? Create a Local Port using NUL for the name. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mvollmers" wrote in message ... Alan- Yes, the print spooler service is started. The SSDP and universal plug/play services were not, but I got those up and running as well. I still get the same error whenever I try to install the driver, and just trying to add the printer I cannot see it. If I directly jack the printer into the USB port, I don't see it as well. I even swept through the registry, searching for and deleting everything associated with "Epson", but that didn't seem to help either. I'm wondering if I need to do a reinstall of windows since there is a glitch somewhere, but I'd prefer not to do that. Any other suggestions? Thanks. Mark "Alan Morris [MSFT]" wrote: is the print spooler service started? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mvollmers" wrote in message ... I've got a desktop, XP pro version 2002 SP1 that had my epson cx4800 printer/scanner attached to it. Something happened, and I had a system error and got a blue screen. When I rebooted, the printer could not be found. I tried to reinstall, and got the following message: "epson printer driver setup utility has encountered a problem and needs to close. we are sorry for the inconvenience." I uninstalled the driver, downloaded it, tried again, same thing. Espon says it is a windows thing. I can hook my laptop up to the printer, and it works fine. I can actually scan on the desktop fine. won't even ackoweldge the printer is there. When I loaded up my tax software, it crapped out at the install of the pdf print driver, so it appears that there is something that is preventing whatever part of windows prints from playing. anyone seen anything like this? I had a hardware issue with a floppy drive, so I was playing around getting that resolved, and in the process I uninstalled sp2 (also, no room on boot drive), but I think this happened after that was resolved. Any thoughts appreciated. Thanks! |
#5
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something happened?; now installing printer driver gives error
Alan- I tried that, and it still didn't work. I put in the windows cd and
ran a repair install, and that seemed to do the trick. started up the computer and it said "oh, yeah. there's your print server. sure, we can hook that up". Grrrr. No idea what blew out on it, but it;s working now. thanks for your help. "Alan Morris [MSFT]" wrote: Can you just run the Add Printer Wizard and install a fake printer using one of the drivers that are included in XP? Create a Local Port using NUL for the name. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mvollmers" wrote in message ... Alan- Yes, the print spooler service is started. The SSDP and universal plug/play services were not, but I got those up and running as well. I still get the same error whenever I try to install the driver, and just trying to add the printer I cannot see it. If I directly jack the printer into the USB port, I don't see it as well. I even swept through the registry, searching for and deleting everything associated with "Epson", but that didn't seem to help either. I'm wondering if I need to do a reinstall of windows since there is a glitch somewhere, but I'd prefer not to do that. Any other suggestions? Thanks. Mark "Alan Morris [MSFT]" wrote: is the print spooler service started? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mvollmers" wrote in message ... I've got a desktop, XP pro version 2002 SP1 that had my epson cx4800 printer/scanner attached to it. Something happened, and I had a system error and got a blue screen. When I rebooted, the printer could not be found. I tried to reinstall, and got the following message: "epson printer driver setup utility has encountered a problem and needs to close. we are sorry for the inconvenience." I uninstalled the driver, downloaded it, tried again, same thing. Espon says it is a windows thing. I can hook my laptop up to the printer, and it works fine. I can actually scan on the desktop fine. won't even ackoweldge the printer is there. When I loaded up my tax software, it crapped out at the install of the pdf print driver, so it appears that there is something that is preventing whatever part of windows prints from playing. anyone seen anything like this? I had a hardware issue with a floppy drive, so I was playing around getting that resolved, and in the process I uninstalled sp2 (also, no room on boot drive), but I think this happened after that was resolved. Any thoughts appreciated. Thanks! |
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