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Printing Error
Each time I try to print from any application, I get the error message:
“(application name) has encountered a problem and needs to close. We are sorry for this inconvenience.” The data goes to the printer and, after I close the error window, the printer prints the document. This happens in Internet Explorer 7, Microsoft Word 2002 SP3, Outlook Express 6 or any other application that I am using. I have spent considerable time troubleshooting this problem including contact with HP ( I have two HP printers connected to my computer, Deskjet 722C and psc1315. The problem occurs with either printer. I have been using them for several years with no problem, till now?) I have reset Internet Explorer and run Ad-Aware 2007, Spybot-Search and Distroy1.5.2.20, Registry Mechanic 5.0, RegistryFix v.6.2, Disc Cleanup, Cleared the desktop, PC Doctor and tried System Restore all with no success. I am using Windows XP Home v. 5.1.2600 Service Pack 2 on a Gateway 510 with Intel Pentium 2.60 GHz, 494 MB Ram and 80 GB Hard Drive. |
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#2
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Printing Error
Something in the print driver is corrupting the memory of the application.
I'm assuming you are using the driver included in XP for the 722C. Are there any drwatson log files in the windows directory? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Ben H" wrote in message ... Each time I try to print from any application, I get the error message: "(application name) has encountered a problem and needs to close. We are sorry for this inconvenience." The data goes to the printer and, after I close the error window, the printer prints the document. This happens in Internet Explorer 7, Microsoft Word 2002 SP3, Outlook Express 6 or any other application that I am using. I have spent considerable time troubleshooting this problem including contact with HP ( I have two HP printers connected to my computer, Deskjet 722C and psc1315. The problem occurs with either printer. I have been using them for several years with no problem, till now?) I have reset Internet Explorer and run Ad-Aware 2007, Spybot-Search and Distroy1.5.2.20, Registry Mechanic 5.0, RegistryFix v.6.2, Disc Cleanup, Cleared the desktop, PC Doctor and tried System Restore all with no success. I am using Windows XP Home v. 5.1.2600 Service Pack 2 on a Gateway 510 with Intel Pentium 2.60 GHz, 494 MB Ram and 80 GB Hard Drive. |
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