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Printing Error



 
 
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  #1  
Old March 28th 08, 03:04 PM posted to microsoft.public.windowsxp.print_fax
Ben H[_2_]
external usenet poster
 
Posts: 1
Default Printing Error

Each time I try to print from any application, I get the error message:
“(application name) has encountered a problem and needs to close. We are
sorry for this inconvenience.”
The data goes to the printer and, after I close the error window, the
printer prints the document. This happens in Internet Explorer 7, Microsoft
Word 2002 SP3, Outlook Express 6 or any other application that I am using. I
have spent considerable time troubleshooting this problem including contact
with HP ( I have two HP printers connected to my computer, Deskjet 722C and
psc1315. The problem occurs with either printer. I have been using them for
several years with no problem, till now?) I have reset Internet Explorer and
run Ad-Aware 2007, Spybot-Search and Distroy1.5.2.20, Registry Mechanic 5.0,
RegistryFix v.6.2, Disc Cleanup, Cleared the desktop, PC Doctor and tried
System Restore all with no success. I am using Windows XP Home v. 5.1.2600
Service Pack 2 on a Gateway 510 with Intel Pentium 2.60 GHz, 494 MB Ram and
80 GB Hard Drive.

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  #2  
Old March 28th 08, 06:08 PM posted to microsoft.public.windowsxp.print_fax
Alan Morris [MSFT]
external usenet poster
 
Posts: 783
Default Printing Error

Something in the print driver is corrupting the memory of the application.
I'm assuming you are using the driver included in XP for the 722C.

Are there any drwatson log files in the windows directory?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Ben H" wrote in message
...
Each time I try to print from any application, I get the error message:
"(application name) has encountered a problem and needs to close. We are
sorry for this inconvenience."
The data goes to the printer and, after I close the error window, the
printer prints the document. This happens in Internet Explorer 7,
Microsoft
Word 2002 SP3, Outlook Express 6 or any other application that I am using.
I
have spent considerable time troubleshooting this problem including
contact
with HP ( I have two HP printers connected to my computer, Deskjet 722C
and
psc1315. The problem occurs with either printer. I have been using them
for
several years with no problem, till now?) I have reset Internet Explorer
and
run Ad-Aware 2007, Spybot-Search and Distroy1.5.2.20, Registry Mechanic
5.0,
RegistryFix v.6.2, Disc Cleanup, Cleared the desktop, PC Doctor and tried
System Restore all with no success. I am using Windows XP Home v. 5.1.2600
Service Pack 2 on a Gateway 510 with Intel Pentium 2.60 GHz, 494 MB Ram
and
80 GB Hard Drive.



 




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