Fax & XP

Can anyone help here

I tried in vain to set up the fax services on a new XP home installation.
After repeated tries it would act as if it were copying the files, but not
so. Since I had several backups of my new XP installations, I would
reinstall one the older installations but each time I tried to install the
fax services, I continued to get the same "can't find file" message, and
yet, the files were right there.

Tried everyting including the "hotfix". Would noit work .... I tried the
original install disk and also went to where these files were supposedly
located on my hard drive. Each attempt to install the fax services was
rejected.

I eventually tried the Esentutl.exe utility ... in spite of warnings I had
read elsewhere about using this approach. The Esentutl.exe utility worked
and I finally succeded in installing the fax
console.

Should I expect any problem as a result of using using the Esentutl.exe
utility?

Thank you for your help here
Jerry

I've seen no problems reported from using it, in spite of all the warnings,
and it has solved the install problem many times. I might add that you're
not the first to report that the hotfix from the KB article didn't help.

Hsl
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"JERRY" JERRY@HOME wrote in message
...
Can anyone help here

I tried in vain to set up the fax services on a new XP home installation.
After repeated tries it would act as if it were copying the files, but not
so. Since I had several backups of my new XP installations, I would
reinstall one the older installations but each time I tried to install the
fax services, I continued to get the same "can't find file" message, and
yet, the files were right there.

Tried everyting including the "hotfix". Would noit work .... I tried the
original install disk and also went to where these files were supposedly
located on my hard drive. Each attempt to install the fax services was
rejected.

I eventually tried the Esentutl.exe utility ... in spite of warnings I had
read elsewhere about using this approach. The Esentutl.exe utility worked
and I finally succeded in installing the fax
console.

Should I expect any problem as a result of using using the Esentutl.exe
utility?

Thank you for your help here
Jerry

Thank you very much Hal. That is very reassuring.

Jerry


"Hal Hostetler [MVP P/I]" wrote in message
...
I've seen no problems reported from using it, in spite of all the
warnings,
and it has solved the install problem many times. I might add that you're
not the first to report that the hotfix from the KB article didn't help.

Hsl
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"JERRY" JERRY@HOME wrote in message
...
Can anyone help here

I tried in vain to set up the fax services on a new XP home installation.
After repeated tries it would act as if it were copying the files, but
not
so. Since I had several backups of my new XP installations, I would
reinstall one the older installations but each time I tried to install
the
fax services, I continued to get the same "can't find file" message, and
yet, the files were right there.

Tried everyting including the "hotfix". Would noit work .... I tried the
original install disk and also went to where these files were supposedly
located on my hard drive. Each attempt to install the fax services was
rejected.

I eventually tried the Esentutl.exe utility ... in spite of warnings I
had
read elsewhere about using this approach. The Esentutl.exe utility worked
and I finally succeded in installing the fax
console.

Should I expect any problem as a result of using using the Esentutl.exe
utility?

Thank you for your help here
Jerry