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Cannot PING printers
Hi everyone, I'm not a beginner but this problem is keeping me awake at
night. I have a small Cat5 network with a Netgear FS-108 8 port fast Ethernet switch. Attached to that I have a HP Color LaserJet 4450-HDN and a HP4000, both with Jetdirect cards and two boxes, 1 Vista (all updated) and the other XP, SP2 (all updates). I can PING the Vista box (and the XP box) from the XP box but neither printer. From the Vista machine I can PING both printers (and the Vista box) but not the XP box. Since I can print from the Vista box I assume my setting on the printers are OK. The computers both access the Internet without problem. The printers are shared correctly and show up as being connected on the XP box in My Network Places, i.e. no red x’s, but if I send a job to either printer both time out and I get the error message that the job didn’t print, obviously since I can’t PING the printers. I tried setting up a TCP/IP port and forcing the install with the correct IP and driver but it still didn’t print. Temporarily I have a parallel cable to one of the printers from the XP to be able to print and that works fine, so it’s probably not a hardware problem. So what’s up?? Can anyone guess? –Bill |
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