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My messenger is sending out malicious viruses to my contact list
Greetings,
A few months ago, I got a weird message from one of my contacts. I accidentally opened it and was infected. Took me forever to get it off my laptop. Now it appears that it's still here. My contact list has been complaining of getting weird messages from me to open weird sites. I've updated anti-virus and spyware, tried norton, tried avg, nothing but I continue to send out messages to my contact list. Besides reformatting my laptop, or uninstalling msgr and never using it again, how can i stop this? |
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#2
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My messenger is sending out malicious viruses to my contact list
"Sam" wrote: Greetings, A few months ago, I got a weird message from one of my contacts. I accidentally opened it and was infected. Took me forever to get it off my laptop. Now it appears that it's still here. My contact list has been complaining of getting weird messages from me to open weird sites. I've updated anti-virus and spyware, tried norton, tried avg, nothing but I continue to send out messages to my contact list. Besides reformatting my laptop, or uninstalling msgr and never using it again, how can i stop this? Run a thorough scan by doing the following steps: 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start Control Panel Double click Network and Internet Connections Double click Internet Options. On the IE properties windows you will see these Tabs: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Scan for malware from he SuperAntispyware - Free http://www.superantispyware.com/supe...freevspro.html http://www.malwarebytes.org/rr-update/rr-free-setup.exe http://onecare.live.com/site/en-gb/d....htm?s_cid=sah Run a scan from here on-line: http://security.symantec.com/sscv6/d...d=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (offline scanner) from he http://www.avast.com/eng/avast-virus-cleaner.html Comodo BOClean : Anti-Malware Version 4.27 http://www.comodo.com/boclean/boclean.html If you wish to send me your Hijackthis log I will be happy to help you further or send to one of many forums on the internet! Download Hijackthis and send me the log. (http://www.trendsecure.com/portal/en...hijackthis.php) my address is : to_you_ross(at remove this and repalce with the obvious)yahoo.co.uk ( _ is underscore) Run disk clean up on your Drive. You can download this tool o run clean up: http://www.ccleaner.com/download/bui...wnloading-slim Run Disk Clean Up on your Drive. HTH, nass --- http://www.nasstec.co.uk |
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