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NTOSKRNL.EXE missing or corrupt
Netbooks can be a challenge! And I'm sorry I didn't notice your original
statement about yours lacking an optical drive. With some PCs, it's possible to boot off an emergency Windows XP USB flash drive, but that would take some effort to create: http://articles.techrepublic.com.com...1-6160062.html I wonder if you can configure your BIOS to boot off an external CD drive that is connected via USB. If you are able to boot off an external device, you should be able to run the Windows XP Recovery Console. But this might be a large amount of work! It's possible (though I doubt it) that Toshiba placed the XP Recovery Console in your F8 menu options. It's worth a look. If it's there, then you might be in luck. What is the model and model number of this Toshiba? What method did they give you to restore your netbook to its original, pristine condition? (The method is listed in the documentation.) I am asking because you might wind up wanting to copy all your data and start fresh. Netbooks aren't my forte, so I am now crossposting to microsoft.public.windowsxp.hardware It should be possible to connect your netbook to another PC. Again, I'm used to physically disconnecting the hard drive and slaving it to a working PC. Does your netbook even have a hard drive? Kathy wrote: Hi Daave, OK, I went to the link. It says I can edit the boot.ini file but it assumes that there is a CD drive. I rebooted the Netbook and am at the menu to start in Safe Mode. Which I had done before. Everything starts in Safe Mode. What exactly is the Recovery Console? Is that where Safe Mode starts? Or is it a Recovery disk? This little Netbook doesn't have a CD drive. Is it possible to connect the Netbook to my tower to be able to use the DVD drive from the tower? I'm a little overwhelmed right now and need to think about what to do next. Thank you to you to everyone who responded. I'll just have to work through all the suggestions and post back. In God We Trust "Daave" wrote in message ... Kathy wrote: WINXP SP3 Full message: Windows could not start because the following file is missing or corrupt: Windows root\system32\ntoskrnl.exe Please reinstall a copy of the above file Netbook Toshiba so no DVD drive. I found the file on another laptop; cc'd it to jump drive. Then started Netbook in SAFE mode and was able to get to DOS prompt. When I tried to copy the file from jump drive to above location it said it was already there so I didn't copy it. Best Buy wants $129 to reinstall XP or other option is to send it to Toshiba under warranty repair. One thought just occurred to me now and that is that maybe the file is just corrupt and I should have replaced it with the one from the jump drive. So I renamed the file on C and then copied the file from jump drive but still getting the same problem. Is there a solution without having to send to Toshiba? This page should help: http://support.microsoft.com/kb/314477 If you don't have a CD with Recovery Console, post back; it's possible to create your own, and we can guide you. |
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