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XP SP2 cannot see the workgroup. Why?
Dealing with a small workgroup, (2 PCs, 1 Laptop, and 1 networked printer.)
all running Windows XP 1 PC is still at SP1A the other is SP2 as is the Laptop. All machines are running Norton Internet Security 2005 and have had automatic updating and the Windows firewall deactivated. The Problem: The PC running SP2 does not see the workgroup, when I try to access the workgroup I receive an error that says that I may not have permission to access the workgroup and to contact the administrator. It also says the servers could not be found. I am signed into the system as the administrator, the IP setup is identical to the other machines in the workgroup. The other machines can see the SP2 PC in their workgroup computers dialog but cannot access it, they receive the same message about contacting the administrator, but the SP2 machine cannot see or access them Now here's the weird part; this SP2 machine CAN access the internet over the LAN connection despite not communicating with the rest of the workgroup! I have been over and over the settings and can find nothing that is out of place. I have disabled the on-board NIC and installed a PCI NIC in it's place but have not had any success. I have rebuilt the network connection from the ground up, altered the workgroup name for all devices on the workgroup, changed IP configurations, used DHCP, reactivated and the Windows Firewall, altered the security settings in the Norton firewall software. Quite frankly I am very frustrated and do not have any more ideas. Can anyone help me? -Michael -- -Michael |
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#2
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what doo you receive if uisng net view \\remoteip? this step by step troubleshooting may help, http://howtonetworking.com/Troublesh...cessibale0.htm
Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help. Bob Lin, MS-MVP, MCSE & CNE How to Setup Windows, Network, Remote Access on http://www.HowToNetworking.com Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net This posting is provided "AS IS" with no warranties. I recommend Brinkster for web hosting! "Michael" wrote in message ... Dealing with a small workgroup, (2 PCs, 1 Laptop, and 1 networked printer.) all running Windows XP 1 PC is still at SP1A the other is SP2 as is the Laptop. All machines are running Norton Internet Security 2005 and have had automatic updating and the Windows firewall deactivated. The Problem: The PC running SP2 does not see the workgroup, when I try to access the workgroup I receive an error that says that I may not have permission to access the workgroup and to contact the administrator. It also says the servers could not be found. I am signed into the system as the administrator, the IP setup is identical to the other machines in the workgroup. The other machines can see the SP2 PC in their workgroup computers dialog but cannot access it, they receive the same message about contacting the administrator, but the SP2 machine cannot see or access them Now here's the weird part; this SP2 machine CAN access the internet over the LAN connection despite not communicating with the rest of the workgroup! I have been over and over the settings and can find nothing that is out of place. I have disabled the on-board NIC and installed a PCI NIC in it's place but have not had any success. I have rebuilt the network connection from the ground up, altered the workgroup name for all devices on the workgroup, changed IP configurations, used DHCP, reactivated and the Windows Firewall, altered the security settings in the Norton firewall software. Quite frankly I am very frustrated and do not have any more ideas. Can anyone help me? -Michael -- -Michael |
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On Mon, 28 Mar 2005 12:05:02 -0800, "Michael"
wrote: Dealing with a small workgroup, (2 PCs, 1 Laptop, and 1 networked printer.) all running Windows XP 1 PC is still at SP1A the other is SP2 as is the Laptop. All machines are running Norton Internet Security 2005 and have had automatic updating and the Windows firewall deactivated. The Problem: The PC running SP2 does not see the workgroup, when I try to access the workgroup I receive an error that says that I may not have permission to access the workgroup and to contact the administrator. It also says the servers could not be found. I am signed into the system as the administrator, the IP setup is identical to the other machines in the workgroup. The other machines can see the SP2 PC in their workgroup computers dialog but cannot access it, they receive the same message about contacting the administrator, but the SP2 machine cannot see or access them Now here's the weird part; this SP2 machine CAN access the internet over the LAN connection despite not communicating with the rest of the workgroup! I have been over and over the settings and can find nothing that is out of place. I have disabled the on-board NIC and installed a PCI NIC in it's place but have not had any success. I have rebuilt the network connection from the ground up, altered the workgroup name for all devices on the workgroup, changed IP configurations, used DHCP, reactivated and the Windows Firewall, altered the security settings in the Norton firewall software. Quite frankly I am very frustrated and do not have any more ideas. Can anyone help me? -Michael *email_address_deleted* Michael, Norton Internet Security includes Norton Personal Firewall. You have to configure NPF to allow file sharing, by identifying each computer as Local (Trusted). You may also have to specify that file sharing is enabled in the Local (Trusted) Zone. Check for a browser conflict between the computers. I"m not talking about Internet Explorer here. The browser is the program that allows any computer to see any other computer on the LAN.on. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers list the same master browser. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://support.microsoft.com/?id=231312 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx http://www.microsoft.com/technet/archive/win95/w95brows.mspx The browser requires anonymous access, so look at registry key [HKLM\System\CurrentControlSet\Control\Lsa], value restrictanonymous, on each computer. http://www.microsoft.com/windows2000/techinfo/reskit/en-us/default.asp?url=/windows2000/techinfo/reskit/en-us/regentry/46688.asp http://www.jsifaq.com/subf/tip2600/rh2625.htm http://support.microsoft.com/?id=246261 http://support.microsoft.com/?id=296403 The above articles refer to Windows 2000. Remember WinXP is NT V5.1, and Win2K is NT V5.0. Have you used the Registry Editor before? If not, it's a scary tool, but it's pretty simple once you get used to it. Here are a couple articles that might help: http://www.microsoft.com/windowsxp/home/using/productdoc/en/default.asp?url=/windowsxp/home/using/productdoc/en/tools_regeditors.asp http://www.annoyances.org/exec/show/registry Just remember to backup the key (create a registry patch) for [HKLM\System\CurrentControlSet\Control\Lsa] before making any changes, if appropriate. If no help yet, provide ipconfig information for each computer, and we'll diagnose the problem. Start - Run - "cmd" - Type "ipconfig /all c:\ipconfig.txt" into the command window. Open Notepad, make sure that Format - Word Wrap is NOT checked!, open file c:\ipconfig.txt, copy and paste entire contents into your next post. Identify operating system (by name, version, and SP level) with each ipconfig listing. And Michael, posting your email address openly will get you more unwanted email, than wanted email. Learn to munge your email address properly, to keep yourself a bit safer when posting to open forums. Protect yourself and the rest of the internet - read this article. http://www.mailmsg.com/SPAM_munging.htm -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. My email is AT DOT actual address pchuck sonic net. |
#4
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Thanks Chuck, you'd think after doing this for 8 years I would have thought
to add the IP range into the firewall. Feel dumb but am thrilled to be done with this job! Thanks again. -Michael "Chuck" wrote: On Mon, 28 Mar 2005 12:05:02 -0800, "Michael" wrote: Dealing with a small workgroup, (2 PCs, 1 Laptop, and 1 networked printer.) all running Windows XP 1 PC is still at SP1A the other is SP2 as is the Laptop. All machines are running Norton Internet Security 2005 and have had automatic updating and the Windows firewall deactivated. The Problem: The PC running SP2 does not see the workgroup, when I try to access the workgroup I receive an error that says that I may not have permission to access the workgroup and to contact the administrator. It also says the servers could not be found. I am signed into the system as the administrator, the IP setup is identical to the other machines in the workgroup. The other machines can see the SP2 PC in their workgroup computers dialog but cannot access it, they receive the same message about contacting the administrator, but the SP2 machine cannot see or access them Now here's the weird part; this SP2 machine CAN access the internet over the LAN connection despite not communicating with the rest of the workgroup! I have been over and over the settings and can find nothing that is out of place. I have disabled the on-board NIC and installed a PCI NIC in it's place but have not had any success. I have rebuilt the network connection from the ground up, altered the workgroup name for all devices on the workgroup, changed IP configurations, used DHCP, reactivated and the Windows Firewall, altered the security settings in the Norton firewall software. Quite frankly I am very frustrated and do not have any more ideas. Can anyone help me? -Michael *email_address_deleted* Michael, Norton Internet Security includes Norton Personal Firewall. You have to configure NPF to allow file sharing, by identifying each computer as Local (Trusted). You may also have to specify that file sharing is enabled in the Local (Trusted) Zone. Check for a browser conflict between the computers. I"m not talking about Internet Explorer here. The browser is the program that allows any computer to see any other computer on the LAN.on. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers list the same master browser. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://support.microsoft.com/?id=231312 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx http://www.microsoft.com/technet/archive/win95/w95brows.mspx The browser requires anonymous access, so look at registry key [HKLM\System\CurrentControlSet\Control\Lsa], value restrictanonymous, on each computer. http://www.microsoft.com/windows2000/techinfo/reskit/en-us/default.asp?url=/windows2000/techinfo/reskit/en-us/regentry/46688.asp http://www.jsifaq.com/subf/tip2600/rh2625.htm http://support.microsoft.com/?id=246261 http://support.microsoft.com/?id=296403 The above articles refer to Windows 2000. Remember WinXP is NT V5.1, and Win2K is NT V5.0. Have you used the Registry Editor before? If not, it's a scary tool, but it's pretty simple once you get used to it. Here are a couple articles that might help: http://www.microsoft.com/windowsxp/home/using/productdoc/en/default.asp?url=/windowsxp/home/using/productdoc/en/tools_regeditors.asp http://www.annoyances.org/exec/show/registry Just remember to backup the key (create a registry patch) for [HKLM\System\CurrentControlSet\Control\Lsa] before making any changes, if appropriate. If no help yet, provide ipconfig information for each computer, and we'll diagnose the problem. Start - Run - "cmd" - Type "ipconfig /all c:\ipconfig.txt" into the command window. Open Notepad, make sure that Format - Word Wrap is NOT checked!, open file c:\ipconfig.txt, copy and paste entire contents into your next post. Identify operating system (by name, version, and SP level) with each ipconfig listing. And Michael, posting your email address openly will get you more unwanted email, than wanted email. Learn to munge your email address properly, to keep yourself a bit safer when posting to open forums. Protect yourself and the rest of the internet - read this article. http://www.mailmsg.com/SPAM_munging.htm -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. My email is AT DOT actual address pchuck sonic net. |
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On Mon, 28 Mar 2005 18:25:02 -0800, "Michael"
wrote: Thanks Chuck, you'd think after doing this for 8 years I would have thought to add the IP range into the firewall. Feel dumb but am thrilled to be done with this job! Thanks again. -Michael Michael, What I've learned about this job is if you don't feel dumb a couple times / month, you aren't really learning. I'm learning all the time. Thanks for the update. -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. My email is AT DOT actual address pchuck sonic net. |
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Chuck, YOU DA MAN. This fixed my problem also.
randy "Chuck" wrote: On Mon, 28 Mar 2005 12:05:02 -0800, "Michael" wrote: Dealing with a small workgroup, (2 PCs, 1 Laptop, and 1 networked printer.) all running Windows XP 1 PC is still at SP1A the other is SP2 as is the Laptop. All machines are running Norton Internet Security 2005 and have had automatic updating and the Windows firewall deactivated. The Problem: The PC running SP2 does not see the workgroup, when I try to access the workgroup I receive an error that says that I may not have permission to access the workgroup and to contact the administrator. It also says the servers could not be found. I am signed into the system as the administrator, the IP setup is identical to the other machines in the workgroup. The other machines can see the SP2 PC in their workgroup computers dialog but cannot access it, they receive the same message about contacting the administrator, but the SP2 machine cannot see or access them Now here's the weird part; this SP2 machine CAN access the internet over the LAN connection despite not communicating with the rest of the workgroup! I have been over and over the settings and can find nothing that is out of place. I have disabled the on-board NIC and installed a PCI NIC in it's place but have not had any success. I have rebuilt the network connection from the ground up, altered the workgroup name for all devices on the workgroup, changed IP configurations, used DHCP, reactivated and the Windows Firewall, altered the security settings in the Norton firewall software. Quite frankly I am very frustrated and do not have any more ideas. Can anyone help me? -Michael *email_address_deleted* Michael, Norton Internet Security includes Norton Personal Firewall. You have to configure NPF to allow file sharing, by identifying each computer as Local (Trusted). You may also have to specify that file sharing is enabled in the Local (Trusted) Zone. Check for a browser conflict between the computers. I"m not talking about Internet Explorer here. The browser is the program that allows any computer to see any other computer on the LAN.on. The Microsoft Browstat program will show us what browsers you have in your domain / workgroup, at any time. http://support.microsoft.com/?id=188305 You can download Browstat from either: http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip Browstat is very small (40K), and needs no install. Just unzip the downloaded file, copy browstat.exe to any folder in the Path, and run it from a command window, by "browstat status". Make sure all computers list the same master browser. For more information about the browser subsystem (very intricate), see: http://support.microsoft.com/?id=188001 http://support.microsoft.com/?id=188305 http://support.microsoft.com/?id=231312 http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx http://www.microsoft.com/technet/archive/win95/w95brows.mspx The browser requires anonymous access, so look at registry key [HKLM\System\CurrentControlSet\Control\Lsa], value restrictanonymous, on each computer. http://www.microsoft.com/windows2000/techinfo/reskit/en-us/default.asp?url=/windows2000/techinfo/reskit/en-us/regentry/46688.asp http://www.jsifaq.com/subf/tip2600/rh2625.htm http://support.microsoft.com/?id=246261 http://support.microsoft.com/?id=296403 The above articles refer to Windows 2000. Remember WinXP is NT V5.1, and Win2K is NT V5.0. Have you used the Registry Editor before? If not, it's a scary tool, but it's pretty simple once you get used to it. Here are a couple articles that might help: http://www.microsoft.com/windowsxp/home/using/productdoc/en/default.asp?url=/windowsxp/home/using/productdoc/en/tools_regeditors.asp http://www.annoyances.org/exec/show/registry Just remember to backup the key (create a registry patch) for [HKLM\System\CurrentControlSet\Control\Lsa] before making any changes, if appropriate. If no help yet, provide ipconfig information for each computer, and we'll diagnose the problem. Start - Run - "cmd" - Type "ipconfig /all c:\ipconfig.txt" into the command window. Open Notepad, make sure that Format - Word Wrap is NOT checked!, open file c:\ipconfig.txt, copy and paste entire contents into your next post. Identify operating system (by name, version, and SP level) with each ipconfig listing. And Michael, posting your email address openly will get you more unwanted email, than wanted email. Learn to munge your email address properly, to keep yourself a bit safer when posting to open forums. Protect yourself and the rest of the internet - read this article. http://www.mailmsg.com/SPAM_munging.htm -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. My email is AT DOT actual address pchuck sonic net. |
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On Fri, 1 Apr 2005 14:13:02 -0800, "randy"
wrote: Chuck, YOU DA MAN. This fixed my problem also. randy Thank you for the feedback, Randy. Details always appreciated - what symptoms did you have, and which solution worked for you? -- Cheers, Chuck Paranoia comes from experience - and is not necessarily a bad thing. My email is AT DOT actual address pchuck sonic net. |
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