WinXP and Netscape - help required please?

G'day

When I was online on Sunday, Netscape Mail & Newsgroups locked up, this
didn't bother me too much at the time because I had read all I needed for
that day and was about to go offline anyway. When I was shutting down there
was a Sync .dll error message on the desktop that I've never seen previously
and my notebook was in the process of shutting down.

I didn't think too much about all of this until yesterday (Mon) when I tried
to dial-in and couldn't open Netscape (browser or mail), got both to open
later but found that I have lost 'all' my Netscape settings, immediately I
did a full system antivirus scan which was clear, but I'm wondering if
anyone has any suggestions as to what has happened?

Because I've only been using XP for a few months and remember reading about
restoring to a previous date when everything was OK......is this what I
should try?? or is there a better way?? I've got Netscape back up now, but
without mail accounts, newsgroups, settings, etc and it will be a slow
process to get them all set to how I had it before this problem. When I
changed to this current notebook with XP it was a simple matter of having
the two notebooks side-by-side but I don't have that luxury this time around
and trying to save myself lots of hours getting Netscape back to my
preferences.

Any suggestions would be most appreciated......Thanks in advance
HC ;-)

Did you try an anti-spyware program such as adaware? Are
you using SP2? Did you install anything during that
computer session that may have caused problems with
Netscape?

Xfiler


-----Original Message-----
G'day

When I was online on Sunday, Netscape Mail & Newsgroups
locked up, this
didn't bother me too much at the time because I had read
all I needed for
that day and was about to go offline anyway. When I was
shutting down there
was a Sync .dll error message on the desktop that I've
never seen previously
and my notebook was in the process of shutting down.

I didn't think too much about all of this until
yesterday (Mon) when I tried
to dial-in and couldn't open Netscape (browser or mail),
got both to open
later but found that I have lost 'all' my Netscape
settings, immediately I
did a full system antivirus scan which was clear, but
I'm wondering if
anyone has any suggestions as to what has happened?

Because I've only been using XP for a few months and
remember reading about
restoring to a previous date when everything was
OK......is this what I
should try?? or is there a better way?? I've got
Netscape back up now, but
without mail accounts, newsgroups, settings, etc and it
will be a slow
process to get them all set to how I had it before this
problem. When I
changed to this current notebook with XP it was a simple
matter of having
the two notebooks side-by-side but I don't have that
luxury this time around
and trying to save myself lots of hours getting Netscape
back to my
preferences.

Any suggestions would be most appreciated......Thanks in
advance
HC ;-)


.

Thanks!! Have done an anti-spyware scan, nothing found. I didn't
install anything at the time the problem occurred but I was attempting
to download drivers from ibm.com, without success. Do you think that
had something to do with it because I still need to d/l those drivers?

The drivers weren't for this notebook I'm currenty using but another
older IBM in which I am wanting to use a USBPCMCIA so I can connect an
external HDD, but the PCMCIA slot won't recognise the USB card, that's
why I was attempting to get more recent drivers. That machine is using
Win98SE, if that makes a difference.

Thanks
HC ;-)


xfiler wrote:
Did you try an anti-spyware program such as adaware? Are
you using SP2? Did you install anything during that
computer session that may have caused problems with
Netscape?

Xfiler



-----Original Message-----
G'day

When I was online on Sunday, Netscape Mail & Newsgroups

locked up, this

didn't bother me too much at the time because I had read

all I needed for

that day and was about to go offline anyway. When I was

shutting down there

was a Sync .dll error message on the desktop that I've

never seen previously

and my notebook was in the process of shutting down.

I didn't think too much about all of this until

yesterday (Mon) when I tried

to dial-in and couldn't open Netscape (browser or mail),

got both to open

later but found that I have lost 'all' my Netscape

settings, immediately I

did a full system antivirus scan which was clear, but

I'm wondering if

anyone has any suggestions as to what has happened?

Because I've only been using XP for a few months and

remember reading about

restoring to a previous date when everything was

OK......is this what I

should try?? or is there a better way?? I've got

Netscape back up now, but

without mail accounts, newsgroups, settings, etc and it

will be a slow

process to get them all set to how I had it before this

problem. When I

changed to this current notebook with XP it was a simple

matter of having

the two notebooks side-by-side but I don't have that

luxury this time around

and trying to save myself lots of hours getting Netscape

back to my

preferences.

Any suggestions would be most appreciated......Thanks in

advance

HC ;-)


.

I wouldn't think that downloading the drivers would hurt
anything, unless instead of save, you hit "run" to begin
the download - that might have caused the problem.
However, .dll would be a driver - have you had this
problem since?

xfiler


-----Original Message-----
Thanks!! Have done an anti-spyware scan, nothing
found. I didn't
install anything at the time the problem occurred but I
was attempting
to download drivers from ibm.com, without success. Do
you think that
had something to do with it because I still need to d/l
those drivers?

The drivers weren't for this notebook I'm currenty using
but another
older IBM in which I am wanting to use a USBPCMCIA so I
can connect an
external HDD, but the PCMCIA slot won't recognise the
USB card, that's
why I was attempting to get more recent drivers. That
machine is using
Win98SE, if that makes a difference.

Thanks
HC ;-)


xfiler wrote:
Did you try an anti-spyware program such as adaware?
Are
you using SP2? Did you install anything during that
computer session that may have caused problems with
Netscape?

Xfiler



-----Original Message-----
G'day

When I was online on Sunday, Netscape Mail &
Newsgroups

locked up, this

didn't bother me too much at the time because I had
read

all I needed for

that day and was about to go offline anyway. When I
was

shutting down there

was a Sync .dll error message on the desktop that I've

never seen previously

and my notebook was in the process of shutting down.

I didn't think too much about all of this until

yesterday (Mon) when I tried

to dial-in and couldn't open Netscape (browser or
mail),

got both to open

later but found that I have lost 'all' my Netscape

settings, immediately I

did a full system antivirus scan which was clear, but

I'm wondering if

anyone has any suggestions as to what has happened?

Because I've only been using XP for a few months and

remember reading about

restoring to a previous date when everything was

OK......is this what I

should try?? or is there a better way?? I've got

Netscape back up now, but

without mail accounts, newsgroups, settings, etc and
it

will be a slow

process to get them all set to how I had it before
this

problem. When I

changed to this current notebook with XP it was a
simple

matter of having

the two notebooks side-by-side but I don't have that

luxury this time around

and trying to save myself lots of hours getting
Netscape

back to my

preferences.

Any suggestions would be most appreciated......Thanks
in

advance

HC ;-)


.


.

G'day xfiler

The download didn't even start, therefore I didn't get to 'Save'.
Haven't had the problem since, but I still can't send emails. Just
thought if I knew what caused the problem it could be avoided in the
future. Thanks for your help.

HC ;-)

xfiler wrote:
I wouldn't think that downloading the drivers would hurt
anything, unless instead of save, you hit "run" to begin
the download - that might have caused the problem.
However, .dll would be a driver - have you had this
problem since?

xfiler



-----Original Message-----
Thanks!! Have done an anti-spyware scan, nothing

found. I didn't

install anything at the time the problem occurred but I

was attempting

to download drivers from ibm.com, without success. Do

you think that

had something to do with it because I still need to d/l

those drivers?

The drivers weren't for this notebook I'm currenty using

but another

older IBM in which I am wanting to use a USBPCMCIA so I

can connect an

external HDD, but the PCMCIA slot won't recognise the

USB card, that's

why I was attempting to get more recent drivers. That

machine is using

Win98SE, if that makes a difference.

Thanks
HC ;-)


xfiler wrote:

Did you try an anti-spyware program such as adaware?

Are

you using SP2? Did you install anything during that
computer session that may have caused problems with
Netscape?

Xfiler




-----Original Message-----
G'day

When I was online on Sunday, Netscape Mail &

Newsgroups

locked up, this


didn't bother me too much at the time because I had

read

all I needed for


that day and was about to go offline anyway. When I

was

shutting down there


was a Sync .dll error message on the desktop that I've

never seen previously


and my notebook was in the process of shutting down.

I didn't think too much about all of this until

yesterday (Mon) when I tried


to dial-in and couldn't open Netscape (browser or

mail),

got both to open


later but found that I have lost 'all' my Netscape

settings, immediately I


did a full system antivirus scan which was clear, but

I'm wondering if


anyone has any suggestions as to what has happened?

Because I've only been using XP for a few months and

remember reading about


restoring to a previous date when everything was

OK......is this what I


should try?? or is there a better way?? I've got

Netscape back up now, but


without mail accounts, newsgroups, settings, etc and

it

will be a slow


process to get them all set to how I had it before

this

problem. When I


changed to this current notebook with XP it was a

simple

matter of having


the two notebooks side-by-side but I don't have that

luxury this time around


and trying to save myself lots of hours getting

Netscape

back to my


preferences.

Any suggestions would be most appreciated......Thanks

in

advance


HC ;-)


.


.

Have you tried another e-mail client? Or is this not an
option due to your ISP setup?

xfiler


-----Original Message-----
G'day xfiler

The download didn't even start, therefore I didn't get
to 'Save'.
Haven't had the problem since, but I still can't send
emails. Just
thought if I knew what caused the problem it could be
avoided in the
future. Thanks for your help.

HC ;-)

xfiler wrote:
I wouldn't think that downloading the drivers would
hurt
anything, unless instead of save, you hit "run" to
begin
the download - that might have caused the problem.
However, .dll would be a driver - have you had this
problem since?

xfiler



-----Original Message-----
Thanks!! Have done an anti-spyware scan, nothing

found. I didn't

install anything at the time the problem occurred but
I

was attempting

to download drivers from ibm.com, without success. Do

you think that

had something to do with it because I still need to
d/l

those drivers?

The drivers weren't for this notebook I'm currenty
using

but another

older IBM in which I am wanting to use a USBPCMCIA so
I

can connect an

external HDD, but the PCMCIA slot won't recognise the

USB card, that's

why I was attempting to get more recent drivers. That

machine is using

Win98SE, if that makes a difference.

Thanks
HC ;-)


xfiler wrote:

Did you try an anti-spyware program such as adaware?

Are

you using SP2? Did you install anything during that
computer session that may have caused problems with
Netscape?

Xfiler




-----Original Message-----
G'day

When I was online on Sunday, Netscape Mail &

Newsgroups

locked up, this


didn't bother me too much at the time because I had

read

all I needed for


that day and was about to go offline anyway. When I

was

shutting down there


was a Sync .dll error message on the desktop that
I've

never seen previously


and my notebook was in the process of shutting down.

I didn't think too much about all of this until

yesterday (Mon) when I tried


to dial-in and couldn't open Netscape (browser or

mail),

got both to open


later but found that I have lost 'all' my Netscape

settings, immediately I


did a full system antivirus scan which was clear,
but

I'm wondering if


anyone has any suggestions as to what has happened?

Because I've only been using XP for a few months and

remember reading about


restoring to a previous date when everything was

OK......is this what I


should try?? or is there a better way?? I've got

Netscape back up now, but


without mail accounts, newsgroups, settings, etc and

it

will be a slow


process to get them all set to how I had it before

this

problem. When I


changed to this current notebook with XP it was a

simple

matter of having


the two notebooks side-by-side but I don't have that

luxury this time around


and trying to save myself lots of hours getting

Netscape

back to my


preferences.

Any suggestions would be most
appreciated......Thanks

in

advance


HC ;-)


.


.


.

G'day

I can send emails via Outlook Express, fortunately it was loaded on this
machine when I bought it although I've never used it until now. I can
receive emails and newsgroups in Netscape, but when I try to send emails
Netscape locks up. I phoned the ISP today after emailing their online
helpdesk....and the guy on the phone helpdesk said they don't do email
support now. The email from helpdesk only gave SMTP settings as I have
them.

In outgoing mail settings there is only the Username, Port # and
server......they are all correct, that's why I'm at a loss to know what
it causing the prob.

Do you think if I downloaded Netscape and overwrite the existing version
that would help?

It's probably something simple, but it's very frustrating....LOL

Thanks again
HC ;-)

xfiler wrote:
Have you tried another e-mail client? Or is this not an
option due to your ISP setup?

xfiler



-----Original Message-----
G'day xfiler

The download didn't even start, therefore I didn't get

to 'Save'.

Haven't had the problem since, but I still can't send

emails. Just

thought if I knew what caused the problem it could be

avoided in the

future. Thanks for your help.

HC ;-)

xfiler wrote:

I wouldn't think that downloading the drivers would

hurt

anything, unless instead of save, you hit "run" to

begin

the download - that might have caused the problem.
However, .dll would be a driver - have you had this
problem since?

xfiler




-----Original Message-----
Thanks!! Have done an anti-spyware scan, nothing

found. I didn't


install anything at the time the problem occurred but

I

was attempting


to download drivers from ibm.com, without success. Do

you think that


had something to do with it because I still need to

d/l

those drivers?


The drivers weren't for this notebook I'm currenty

using

but another


older IBM in which I am wanting to use a USBPCMCIA so

I

can connect an


external HDD, but the PCMCIA slot won't recognise the

USB card, that's


why I was attempting to get more recent drivers. That

machine is using


Win98SE, if that makes a difference.

Thanks
HC ;-)


xfiler wrote:


Did you try an anti-spyware program such as adaware?

Are


you using SP2? Did you install anything during that
computer session that may have caused problems with
Netscape?

Xfiler





-----Original Message-----
G'day

When I was online on Sunday, Netscape Mail &

Newsgroups


locked up, this



didn't bother me too much at the time because I had

read


all I needed for



that day and was about to go offline anyway. When I

was


shutting down there



was a Sync .dll error message on the desktop that

I've

never seen previously



and my notebook was in the process of shutting down.

I didn't think too much about all of this until

yesterday (Mon) when I tried



to dial-in and couldn't open Netscape (browser or

mail),


got both to open



later but found that I have lost 'all' my Netscape

settings, immediately I



did a full system antivirus scan which was clear,

but

I'm wondering if



anyone has any suggestions as to what has happened?

Because I've only been using XP for a few months and

remember reading about



restoring to a previous date when everything was

OK......is this what I



should try?? or is there a better way?? I've got

Netscape back up now, but



without mail accounts, newsgroups, settings, etc and

it


will be a slow



process to get them all set to how I had it before

this


problem. When I



changed to this current notebook with XP it was a

simple


matter of having



the two notebooks side-by-side but I don't have that

luxury this time around



and trying to save myself lots of hours getting

Netscape


back to my



preferences.

Any suggestions would be most

appreciated......Thanks

in


advance



HC ;-)


.


.


.

Would you be able to re-install netscape?

"HC" wrote:

G'day

I can send emails via Outlook Express, fortunately it was loaded on this
machine when I bought it although I've never used it until now. I can
receive emails and newsgroups in Netscape, but when I try to send emails
Netscape locks up. I phoned the ISP today after emailing their online
helpdesk....and the guy on the phone helpdesk said they don't do email
support now. The email from helpdesk only gave SMTP settings as I have
them.

In outgoing mail settings there is only the Username, Port # and
server......they are all correct, that's why I'm at a loss to know what
it causing the prob.

Do you think if I downloaded Netscape and overwrite the existing version
that would help?

It's probably something simple, but it's very frustrating....LOL

Thanks again
HC ;-)

xfiler wrote:
Have you tried another e-mail client? Or is this not an
option due to your ISP setup?

xfiler



-----Original Message-----
G'day xfiler

The download didn't even start, therefore I didn't get

to 'Save'.

Haven't had the problem since, but I still can't send

emails. Just

thought if I knew what caused the problem it could be

avoided in the

future. Thanks for your help.

HC ;-)

xfiler wrote:

I wouldn't think that downloading the drivers would

hurt

anything, unless instead of save, you hit "run" to

begin

the download - that might have caused the problem.
However, .dll would be a driver - have you had this
problem since?

xfiler




-----Original Message-----
Thanks!! Have done an anti-spyware scan, nothing

found. I didn't


install anything at the time the problem occurred but

I

was attempting


to download drivers from ibm.com, without success. Do

you think that


had something to do with it because I still need to

d/l

those drivers?


The drivers weren't for this notebook I'm currenty

using

but another


older IBM in which I am wanting to use a USBPCMCIA so

I

can connect an


external HDD, but the PCMCIA slot won't recognise the

USB card, that's


why I was attempting to get more recent drivers. That

machine is using


Win98SE, if that makes a difference.

Thanks
HC ;-)


xfiler wrote:


Did you try an anti-spyware program such as adaware?

Are


you using SP2? Did you install anything during that
computer session that may have caused problems with
Netscape?

Xfiler





-----Original Message-----
G'day

When I was online on Sunday, Netscape Mail &

Newsgroups


locked up, this



didn't bother me too much at the time because I had

read


all I needed for



that day and was about to go offline anyway. When I

was


shutting down there



was a Sync .dll error message on the desktop that

I've

never seen previously



and my notebook was in the process of shutting down.

I didn't think too much about all of this until

yesterday (Mon) when I tried



to dial-in and couldn't open Netscape (browser or

mail),


got both to open



later but found that I have lost 'all' my Netscape

settings, immediately I



did a full system antivirus scan which was clear,

but

I'm wondering if



anyone has any suggestions as to what has happened?

Because I've only been using XP for a few months and

remember reading about



restoring to a previous date when everything was

OK......is this what I



should try?? or is there a better way?? I've got

Netscape back up now, but



without mail accounts, newsgroups, settings, etc and

it


will be a slow



process to get them all set to how I had it before

this


problem. When I



changed to this current notebook with XP it was a

simple


matter of having



the two notebooks side-by-side but I don't have that

luxury this time around



and trying to save myself lots of hours getting

Netscape


back to my



preferences.

Any suggestions would be most

appreciated......Thanks

in


advance



HC ;-)


.


.


.