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troubleshooting home network
I have a home desktop and a home laptop. I would like to share files and a
printer between them. After enormous effort, no success. After following the steps in the MS Help and Support-troubleshoot home networking article ID 308007, it appears there is a problem with connectivity and/or name resolution on one or both of them. I have no ping on the laptop. It will ping itself but not the desktop (with Windows firewall on). The laptop also has McAfee Antivirus Enterprise 8.0.0 (that interferes with everything-not upgradeable-another story). The desktop will ping itself and the laptop (with Windows firewall on). Both will only ping using IP addresses, neither will ping any names. Desktop is Windows XP Home SP3, laptop is Windows XP Home SP2 (unresolved issue with MS update), connected to a 2Wire 2701HG-B home gateway (dsl with multiple ethernet ports and wireless connectivity. Both IP addresses appear normal. aaa.bbb.c.64 (desktop) and aaa.bbb.c.67 (laptop). I believe it worked at one time, since My Network Places on the laptop shows folders on the desktop, but My Network Places on the desktop shows no folders on any other computers (there is one other desktop and one other laptop in my home but I don't think any work on the home network). When I click on the Shared Folders on the desktop computer (from my admin account), I get an error message: \(desktop)\shareddocs is not accessible. You might not have permission to use this network resource.Contact the administrator of this server to find out if you have access permissions. The network path was not found. I only have XP Home, and I'm the only administrator on both. I don't know anything about any permissions. My Network Places only shows up in my desktop user account (no My Network Place in my admin account). I cannot tell you how much time I have spent trying to chase this down. I'm not the most computer literate guy in the world, but it doesn't seem like it should have to be this difficult. Thanks in advance and any assistance is appreciated. |
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