Limited User Account Profile on XP Home Edition Version 2002 SP3

I posted this earlier, but have not had a response so I am re-posting
separately:

"Also, I cannot access a Limited Account User Profile because it says that I
am not networked and I need to contact a Network Administrator. [I did not
have any problems with this profile until Norton Support helped me!]

I am not networked other than through Internet connection. I am the Computer
Administrator and I have not installed any kind of network to my computer. My
computer is the only one connected to the Internet.

Any help is appreciated. Thanks in advance. "

--
XP Home Edition Version 2002 SP3
Norton Internet Security 2009

Dee wrote:

I posted this earlier, but have not had a response so I am re-posting
separately:

"Also, I cannot access a Limited Account User Profile because it says that
I am not networked and I need to contact a Network Administrator. [I did
not have any problems with this profile until Norton Support helped me!]

I am not networked other than through Internet connection. I am the
Computer Administrator and I have not installed any kind of network to my
computer. My computer is the only one connected to the Internet.

Any help is appreciated. Thanks in advance. "


If your other earlier post was identical to this one, the reason you
probably got no answers is that there isn't enough information here to get
an accurate diagnosis.

1. What were the original problems on the computer?
2. What troubleshooting did you already do?
3. What did Norton tech support do?
4. What is the exact text of the error message? Please don't paraphrase the
way you did.
5. What does "cannot access..." mean? You mean you can't log on or can't get
to the profile's files using Windows Explorer?
6. Does the same thing happen in Safe Mode? Are other accounts OK?

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

If you can't do the work yourself (and there is no shame in admitting this
isn't your cup of tea), take the machine to a professional computer repair
shop (not your local equivalent of BigComputerStore/GeekSquad). If possible,
have all your data backed up before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Dee wrote:

I posted this earlier, but have not had a response so I am re-posting
separately:

"Also, I cannot access a Limited Account User Profile because it says that
I am not networked and I need to contact a Network Administrator. [I did
not have any problems with this profile until Norton Support helped me!]

I am not networked other than through Internet connection. I am the
Computer Administrator and I have not installed any kind of network to my
computer. My computer is the only one connected to the Internet.

Any help is appreciated. Thanks in advance. "


If your other earlier post was identical to this one, the reason you
probably got no answers is that there isn't enough information here to get
an accurate diagnosis.

1. What were the original problems on the computer?
2. What troubleshooting did you already do?
3. What did Norton tech support do?
4. What is the exact text of the error message? Please don't paraphrase the
way you did.
5. What does "cannot access..." mean? You mean you can't log on or can't get
to the profile's files using Windows Explorer?
6. Does the same thing happen in Safe Mode? Are other accounts OK?

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

If you can't do the work yourself (and there is no shame in admitting this
isn't your cup of tea), take the machine to a professional computer repair
shop (not your local equivalent of BigComputerStore/GeekSquad). If possible,
have all your data backed up before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

"Dee" wrote:

[I did not have any problems with this profile until Norton Support "helped" me!]
(my quotes)

I would suggest uninstalling all Norton products and getting Eset, Avira or
AVG antivirus. The free offerings from the latter two are better then the
paid Norton.

Other than that, the problem may be because the limited user is not the
owner of the profile folder (under Documents and Settings\ownername) Check
the security options. (on Home this has to be done in safe mode)

"Dee" wrote:

[I did not have any problems with this profile until Norton Support "helped" me!]
(my quotes)

I would suggest uninstalling all Norton products and getting Eset, Avira or
AVG antivirus. The free offerings from the latter two are better then the
paid Norton.

Other than that, the problem may be because the limited user is not the
owner of the profile folder (under Documents and Settings\ownername) Check
the security options. (on Home this has to be done in safe mode)