If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Windows XP SP2
I am logged on to my comp with Admin abilities and when I down load and
install service pack 2, I get a message; You do not have permission to update Windows XP - Please contact your systems administrator. How do I get around this problem? |
Ads |
#2
|
|||
|
|||
Windows XP SP2
Start he
http://www3.telus.net/dandemar/acdensp2.htm -- Jupiter Jones [MVP] http://www3.telus.net/dandemar/ "Nwpt" Nwpt @discussions.microsoft.com wrote in message ... I am logged on to my comp with Admin abilities and when I down load and install service pack 2, I get a message; You do not have permission to update Windows XP - Please contact your systems administrator. How do I get around this problem? |
#3
|
|||
|
|||
Windows XP SP2
I did the search in the registry log for the error as stated in the
workaround and the "DoRegistryUpdates failed" error does not appear. The error is not "Access is denied", I receive a error of "You do not have permission to update Windows XP - Please see your administrator" Towards the bottom of the "svcpack log" you can see the attemps to install SP 2 with the results shown.(log attached, see below). Do you have any other suggestions? HELP [svcpack.log] 3.825: ================================================== ============================== 3.825: 2005/01/27 14:55:56.453 (local) 3.825: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update. exe (version 5.5.1005.0) 3.845: Service Pack started with following command line: /si /ParentInfo:e5819799504b4a48ab300d89736fa9ad 3.885: Return Value From OnACPower = 1 3.885: OnACPower returned value( 0x1 ) which is Equal To 0x1 3.885: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite 3.885: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Wi ndowsFeatures is not Present 3.885: First Condition in A6Block.Section Succeeded 3.885: Condition succeeded for section A6Block.Section in Line 2 of PreRequisite 11.136: ---- Old Information In The Registry ------ 11.136: Source:C:\WINDOWS\System32\hpbprnfx.exe 11.136: Destination: 11.136: ---- New Information In The Registry ------ 11.136: Source:C:\WINDOWS\System32\hpbprnfx.exe 11.136: Destination: 11.246: SetProductTypes: InfProductBuildType=BuildType.IP 11.256: SetAltOsLoaderPath: No section uses DirId 65701; done. 11.326: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId 11.336: DoInstallation:SetupOpenInfFile for OldUninstallInf file C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuni nst.inf not found: 0x3 11.336: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$ 16.644: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2 16.654: Conditional load of section WindowsMessenger.Condition succeeded 76.189: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not exist 76.189: ref tag c:\windows\driver cache\i386\sp2.cab does not exist 76.189: ref tag c:\windows\servicepackfiles\i386\sp2.cab does not exist 76.590: Starting AnalyzeComponents 76.600: AnalyzePhaseZero used 10 ticks 76.600: No C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\updtblk .inf file. 85.002: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device PCI\VEN_1217&DEV_7113&SUBSYS_011D1028&REV_20\4&39A 85202&0&08F0 85.172: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device PCI\VEN_1217&DEV_7113&SUBSYS_011D1028&REV_20\4&39A 85202&0&09F0 86.034: Third Party Provider = Intel for PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_81\3&61A AA01&0&F0 86.895: Third Party Provider = Intel for PCI\VEN_8086&DEV_24C2&SUBSYS_45418086&REV_01\3&61A AA01&0&E8 87.025: Third Party Provider = Intel for PCI\VEN_8086&DEV_24C4&SUBSYS_45418086&REV_01\3&61A AA01&0&E9 88.597: Third Party Provider = Intel for PCI\VEN_8086&DEV_24C7&SUBSYS_45418086&REV_01\3&61A AA01&0&EA 89.028: Third Party Provider = Intel for PCI\VEN_8086&DEV_24CA&SUBSYS_45418086&REV_01\3&61A AA01&0&F9 89.218: Third Party Provider = Intel for PCI\VEN_8086&DEV_24CC&SUBSYS_00000000&REV_01\3&61A AA01&0&F8 89.619: Third Party Provider = Intel for PCI\VEN_8086&DEV_3340&SUBSYS_00000000&REV_03\3&61A AA01&0&00 89.859: Third Party Provider = Intel for PCI\VEN_8086&DEV_3341&SUBSYS_00000000&REV_03\3&61A AA01&0&08 91.531: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0000 91.692: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0001 91.812: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0002 91.932: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0003 92.052: C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0004 94.225: OEM file scan used 17625 ticks 128.955: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem drivers...skipping copy! 128.955: c:\windows\system32\mdmxsdk.dll is in the list of oem drivers...skipping copy! 146.480: c:\windows\system32\ativvaxx.dll is in the list of oem drivers...skipping copy! 146.480: c:\windows\system32\ati3duag.dll is in the list of oem drivers...skipping copy! 146.500: c:\windows\system32\drivers\ati2mtag.sys is in the list of oem drivers...skipping copy! 146.510: c:\windows\system32\ati2dvag.dll is in the list of oem drivers...skipping copy! 146.510: c:\windows\system32\ati2cqag.dll is in the list of oem drivers...skipping copy! 148.493: AnalyzePhaseOne: used 71893 ticks 148.493: AnalyzeComponents: Hotpatch analysis disabled; skipping. 148.493: AnalyzeComponents: Hotpatching is disabled. 148.493: FindFirstFile c:\windows\$hf_mig$\*.* 164.526: AnalyzePhaseTwo used 15902 ticks 164.526: AnalyzePhaseThree used 0 ticks 164.536: AnalyzePhaseTwo used 10 ticks 164.536: AnalyzePhaseThree used 0 ticks 192.997: AnalyzePhaseFive used 28461 ticks 194.369: AnalyzePhaseSix used 1372 ticks 194.680: AnalyzeComponents used 118090 ticks 194.680: Downloading 2362 files 194.680: bPatchMode = TRUE 194.690: Inventory complete: ReturnStatus=0, 183354 ticks 194.690: Num Ticks for invent : 183354 250.360: [dumpDownloadTask] Update.exe posting request file to download a total of 114518147 bytes (61731880 bytes in patches and 52786267 bytes in fallbacks) 250.410: [dumpDownloadTask] Returning 0xf200 250.410: dumpDownloadTask returned 0xf200 (more files to download) 254.536: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 254.536: DoInstallation: Failed to unregistering spuninst.exe for recovery. 254.596: Service Pack 2 installation did not complete. 254.596: Update.exe extended error code = 0xf200 5.228: ================================================== ============================== 5.258: 2005/01/27 15:30:42.190 (local) 5.258: C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update. exe (version 5.5.1005.0) 5.298: Service Pack started with following command line: /si /ParentInfo:be02fc1f0c41c243aef391c79b1d05e0 5.619: Return Value From OnACPower = 1 5.619: OnACPower returned value( 0x1 ) which is Equal To 0x1 5.619: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite 5.619: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Wi ndowsFeatures is not Present 5.619: First Condition in A6Block.Section Succeeded 5.619: Condition succeeded for section A6Block.Section in Line 2 of PreRequisite 13.149: ---- Old Information In The Registry ------ 13.189: Source:C:\WINDOWS\System32\hpbprnfx.exe 13.189: Destination: 13.189: ---- New Information In The Registry ------ 13.189: Source:C:\WINDOWS\System32\hpbprnfx.exe 13.189: Destination: 13.239: SetProductTypes: InfProductBuildType=BuildType.IP 13.249: SetAltOsLoaderPath: No section uses DirId 65701; done. 13.430: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId 13.510: Express: 114,518,147 bytes were downloaded. 106.764: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL 108.957: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 108.957: DoInstallation: Failed to unregistering spuninst.exe for recovery. 108.977: Service Pack 2 installation did not complete. 108.977: Update.exe extended error code = 0xf201 1.932: ================================================== ============================== 1.932: 2005/01/27 15:32:46.566 (local) 1.932: C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0) 1.932: Failed To Enable SE_BACKUP_PRIVILEGE 1.932: Setup encountered an error: You do not have permission to update Windows XP. Please contact your system administrator. 1.932: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 1.932: DoInstallation: Failed to unregistering spuninst.exe for recovery. 1.932: You do not have permission to update Windows XP. Please contact your system administrator. 6.329: Message displayed to the user: You do not have permission to update Windows XP. Please contact your system administrator. 6.329: User Input: OK 6.329: Update.exe extended error code = 0xf004 1.222: ================================================== ============================== 1.222: 2005/01/27 22:34:46.423 (local) 1.222: C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0) 1.222: Failed To Enable SE_BACKUP_PRIVILEGE 1.222: Setup encountered an error: You do not have permission to update Windows XP. Please contact your system administrator. 1.232: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 1.232: DoInstallation: Failed to unregistering spuninst.exe for recovery. 1.232: You do not have permission to update Windows XP. Please contact your system administrator. 18.657: Message displayed to the user: You do not have permission to update Windows XP. Please contact your system administrator. 18.657: User Input: OK 18.657: Update.exe extended error code = 0xf004 1.052: ================================================== ============================== 1.052: 2005/02/10 09:47:18.741 (local) 1.052: C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0) 1.052: Failed To Enable SE_BACKUP_PRIVILEGE 1.052: Setup encountered an error: You do not have permission to update Windows XP. Please contact your system administrator. 1.052: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 1.052: DoInstallation: Failed to unregistering spuninst.exe for recovery. 1.052: You do not have permission to update Windows XP. Please contact your system administrator. 5.478: Message displayed to the user: You do not have permission to update Windows XP. Please contact your system administrator. 5.478: User Input: OK 5.478: Update.exe extended error code = 0xf004 3.845: ================================================== ============================== 3.855: 2005/03/08 14:31:02.028 (local) 3.855: C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0) 3.855: Failed To Enable SE_BACKUP_PRIVILEGE 3.875: Setup encountered an error: You do not have permission to update Windows XP. Please contact your system administrator. 3.875: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 3.875: DoInstallation: Failed to unregistering spuninst.exe for recovery. 3.875: You do not have permission to update Windows XP. Please contact your system administrator. 64.943: Message displayed to the user: You do not have permission to update Windows XP. Please contact your system administrator. 64.943: User Input: OK 64.943: Update.exe extended error code = 0xf004 1.092: ================================================== ============================== 1.092: 2005/03/08 15:27:56.284 (local) 1.092: C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0) 1.092: Failed To Enable SE_BACKUP_PRIVILEGE 1.092: Setup encountered an error: You do not have permission to update Windows XP. Please contact your system administrator. 1.092: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 1.092: DoInstallation: Failed to unregistering spuninst.exe for recovery. 1.092: You do not have permission to update Windows XP. Please contact your system administrator. 4.407: Message displayed to the user: You do not have permission to update Windows XP. Please contact your system administrator. 4.407: User Input: OK 4.407: Update.exe extended error code = 0xf004 1.061: ================================================== ============================== 1.061: 2005/03/08 15:31:56.582 (local) 1.061: C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0) 1.061: Failed To Enable SE_BACKUP_PRIVILEGE 1.071: Setup encountered an error: You do not have permission to update Windows XP. Please contact your system administrator. 1.071: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2 1.071: DoInstallation: Failed to unregistering spuninst.exe for recovery. 1.071: You do not have permission to update Windows XP. Please contact your system administrator. 51.373: Message displayed to the user: You do not have permission to update Windows XP. Please contact your system administrator. 51.373: User Input: OK 51.373: Update.exe extended error code = 0xf004 "Jupiter Jones [MVP]" wrote: Start he http://www3.telus.net/dandemar/acdensp2.htm -- Jupiter Jones [MVP] http://www3.telus.net/dandemar/ "Nwpt" Nwpt @discussions.microsoft.com wrote in message ... I am logged on to my comp with Admin abilities and when I down load and install service pack 2, I get a message; You do not have permission to update Windows XP - Please contact your systems administrator. How do I get around this problem? |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
which security updates should be kept, which can be deleted? | Stan Hill | General XP issues or comments | 5 | January 8th 05 12:49 PM |
Computer Freezes randomly since installing XP SP2 | Fred | Windows Service Pack 2 | 3 | October 20th 04 03:46 AM |
Windows is too large | Jose | General XP issues or comments | 1 | September 26th 04 10:55 AM |
SP 2 | Smiley | General XP issues or comments | 1 | September 10th 04 02:02 AM |
Recent MSFT KBs on XP SP2 Incompatibility and Others | Joshua Heslinga | Windows Service Pack 2 | 2 | August 14th 04 10:03 PM |