windows Xp KB 979909 and KB 982168 updates don't insall

Windows xp updates KB 979909 and KB 982168 continually show up in my
notification area, I click to install them it says they have been
installed. Yet I continually get a notification that these updates are to
be installed. I checked for installed programs and they are never shown.
this has been going of for two days now.

does anyone have a idea what is going on?


TIA

See the "How to obtain help" section of
http://support.microsoft.com/kb/979909

For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB979909).

Or you can...

Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Tommy D wrote:
Windows xp updates KB 979909 and KB 982168 continually show up in my
notification area, I click to install them it says they have been
installed. Yet I continually get a notification that these updates are to
be installed. I checked for installed programs and they are never shown.
this has been going of for two days now.

does anyone have a idea what is going on?


TIA

See the "How to obtain help" section of
http://support.microsoft.com/kb/979909

For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB979909).

Or you can...

Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Tommy D wrote:
Windows xp updates KB 979909 and KB 982168 continually show up in my
notification area, I click to install them it says they have been
installed. Yet I continually get a notification that these updates are to
be installed. I checked for installed programs and they are never shown.
this has been going of for two days now.

does anyone have a idea what is going on?


TIA

"Tommy D" wrote in message
...
Windows xp updates KB 979909 and KB 982168 continually show up in my
notification area, I click to install them it says they have been
installed. Yet I continually get a notification that these updates are to
be installed. I checked for installed programs and they are never shown.
this has been going of for two days now.

You could try installing them manually after downloading from the MS
Download Center. I had to download KB 979906 manually after not even being
offered it by Auto Updates.

"Tommy D" wrote in message
...
Windows xp updates KB 979909 and KB 982168 continually show up in my
notification area, I click to install them it says they have been
installed. Yet I continually get a notification that these updates are to
be installed. I checked for installed programs and they are never shown.
this has been going of for two days now.

You could try installing them manually after downloading from the MS
Download Center. I had to download KB 979906 manually after not even being
offered it by Auto Updates.

I just run into this problem and I check with microsoft:
the problem turned out to be a currupted/damaged .net framework
component. it required to uninstall the whole .net framework and then
install it again.

this is what I was asked to do and what I did:

to uninstall the whole .net framework I was asked to use this tool
http://cid-27e6a35d1a492af7.skydrive...eanup_tool.zip
(*** make sure you select all versions****)

then I just dowloaded the .net framework with sp1 again from he
http://download.microsoft.com/downlo...dotnetfx35.exe

after that I uninstalled manually the 3 updates I was having problems
with (KB982524, KB982168 and KB979909), then windows updates took care
of the remainder updates and I've believe my problem was resolved.

goodl luck!

I just run into this problem and I check with microsoft:
the problem turned out to be a currupted/damaged .net framework
component. it required to uninstall the whole .net framework and then
install it again.

this is what I was asked to do and what I did:

to uninstall the whole .net framework I was asked to use this tool
http://cid-27e6a35d1a492af7.skydrive...eanup_tool.zip
(*** make sure you select all versions****)

then I just dowloaded the .net framework with sp1 again from he
http://download.microsoft.com/downlo...dotnetfx35.exe

after that I uninstalled manually the 3 updates I was having problems
with (KB982524, KB982168 and KB979909), then windows updates took care
of the remainder updates and I've believe my problem was resolved.

goodl luck!

"fcortes" wrote in message
...

I just run into this problem and I check with microsoft:
the problem turned out to be a currupted/damaged .net framework
component. it required to uninstall the whole .net framework and then
install it again.

this is what I was asked to do and what I did:

to uninstall the whole .net framework I was asked to use this tool
http://cid-27e6a35d1a492af7.skydrive...eanup_tool.zip
(*** make sure you select all versions****)

then I just dowloaded the .net framework with sp1 again from he
http://download.microsoft.com/downlo...dotnetfx35.exe

after that I uninstalled manually the 3 updates I was having problems
with (KB982524, KB982168 and KB979909), then windows updates took care
of the remainder updates and I've believe my problem was resolved.
Yes, when all else fails you must uninstall previously installed versions
and updates of .net framework and reinstall, restarting as necessary however
many times as is required. The special uninstallation tools have themselves
been updated since a year ago. Some methods involve the Windows Install
Cleanup tool.

"fcortes" wrote in message
...

I just run into this problem and I check with microsoft:
the problem turned out to be a currupted/damaged .net framework
component. it required to uninstall the whole .net framework and then
install it again.

this is what I was asked to do and what I did:

to uninstall the whole .net framework I was asked to use this tool
http://cid-27e6a35d1a492af7.skydrive...eanup_tool.zip
(*** make sure you select all versions****)

then I just dowloaded the .net framework with sp1 again from he
http://download.microsoft.com/downlo...dotnetfx35.exe

after that I uninstalled manually the 3 updates I was having problems
with (KB982524, KB982168 and KB979909), then windows updates took care
of the remainder updates and I've believe my problem was resolved.
Yes, when all else fails you must uninstall previously installed versions
and updates of .net framework and reinstall, restarting as necessary however
many times as is required. The special uninstallation tools have themselves
been updated since a year ago. Some methods involve the Windows Install
Cleanup tool.