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Exploer Crash, please help!



 
 
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  #1  
Old July 4th 09, 02:00 AM posted to microsoft.public.windowsxp.help_and_support
niaxo[_3_]
external usenet poster
 
Posts: 1
Default Exploer Crash, please help!


Hey guys, I really need your help again.

When I close folders in desktop, explorer crashes...
Most of the times, it's explorer.exe, but some other times it's
drwtsn32.exe

I took a screenshot.

'[image: http://img14.imageshack.us/img14/2521/errorbdj.jpg]'
(http://img14.imageshack.us/i/errorbdj.jpg/)

The language you dont understand is Greek.
But I think you can understand what it's about...


--
niaxo
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View this thread: http://forums.techarena.in/windows-x...rt/1207818.htm

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  #2  
Old July 4th 09, 07:43 AM posted to microsoft.public.windowsxp.help_and_support
Gerry
external usenet poster
 
Posts: 9,437
Default Exploer Crash, please help!

Where is your pagefile located?

Dr Watson is a debugging tool and runs when an error is encountered. So
what error is causing Dr Watson to run? Have another look in all three
Event Viewer
logs for another report within the two or three minutes before and the
minute after the Dr Watson error indicating another error or warning.

How often has the Dr Watson error occurred?

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


niaxo wrote:
Hey guys, I really need your help again.

When I close folders in desktop, explorer crashes...
Most of the times, it's explorer.exe, but some other times it's
drwtsn32.exe

I took a screenshot.

'[image: http://img14.imageshack.us/img14/2521/errorbdj.jpg]'
(http://img14.imageshack.us/i/errorbdj.jpg/)

The language you dont understand is Greek.
But I think you can understand what it's about...


  #3  
Old July 4th 09, 08:30 PM posted to microsoft.public.windowsxp.help_and_support
nass
external usenet poster
 
Posts: 7,474
Default Exploer Crash, please help!



"niaxo" wrote:


Hey guys, I really need your help again.

When I close folders in desktop, explorer crashes...
Most of the times, it's explorer.exe, but some other times it's
drwtsn32.exe

I took a screenshot.

'[image: http://img14.imageshack.us/img14/2521/errorbdj.jpg]'
(http://img14.imageshack.us/i/errorbdj.jpg/)

The language you dont understand is Greek.
But I think you can understand what it's about...


--
niaxo
------------------------------------------------------------------------
niaxo's Profile: http://forums.techarena.in/members/111097.htm
View this thread: http://forums.techarena.in/windows-x...rt/1207818.htm


This can be because of a malware or infection on your machine.
How the Cyberlink cam performing on your machine, is it okay?

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough scan by doing the following steps:

Click start Control Panel Double Click Network and Internet
Connections Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
HTH,
nass
---
http://www.nasstec.co.uk
 




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