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#1
July 5th 09, 08:20 PM
posted to microsoft.public.windowsxp.help_and_support
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Lost access to my DVD drives
Installed NTI Media Makerand Digital Flix. Cannot access drives. Removed
Media Maker. Same result. Device manager shows "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I uninstall drives, and reboot; drives are recognized ,but same result. Trying to upgrade drivers via troubleshooter gives me "The wizard could not find a better match for your hardware than the that you currently have installed." Suggestions please. Thank you in advance. 
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#2
July 5th 09, 09:25 PM
posted to microsoft.public.windowsxp.help_and_support
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Lost access to my DVD drives
Found my answer. Did the regedit steps and all is well.
http://support.microsoft.com/kb/314060 "John Isenberg" wrote: Installed NTI Media Makerand Digital Flix. Cannot access drives. Removed Media Maker. Same result. Device manager shows "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I uninstall drives, and reboot; drives are recognized ,but same result. Trying to upgrade drivers via troubleshooter gives me "The wizard could not find a better match for your hardware than the that you currently have installed." Suggestions please. Thank you in advance.
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#3
July 5th 09, 09:42 PM
posted to microsoft.public.windowsxp.help_and_support
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Lost access to my DVD drives
John Isenberg wrote:
Found my answer. Did the regedit steps and all is well. http://support.microsoft.com/kb/314060 "John Isenberg" wrote: Installed NTI Media Makerand Digital Flix. Cannot access drives. Removed Media Maker. Same result. Device manager shows "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I uninstall drives, and reboot; drives are recognized ,but same result. Trying to upgrade drivers via troubleshooter gives me "The wizard could not find a better match for your hardware than the that you currently have installed." Suggestions please. Thank you in advance. That's some good detective work.. many would just wait to be blindly led to the solution. Congrats! -- Joe =o)
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