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#1
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Service drop outs
I've had Comcast cable broadband for about a week and my LinkSys is
connected through USB. Every couple days my connection drops out once or several times. I know when it happens because of the audible USB disconnect sounds. I know that it happens because I try clicking up Google and get a disconnect page on the browser instead. How can I tell if this loss of connection is Comcast based or USB based? Or, for that matter, LinkSys based? Incidentally, the LinkSys will do ethernet, but I don't have a short ethernet cable yet. Also incidental is that twice when I got such dropouts I was actually on Comcast CHAT - and, of course, lost them. Thanks -- JimL |
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#2
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Service drop outs
On Sat, 1 Aug 2009 00:32:23 -0400, "JimL"
wrote: I've had Comcast cable broadband for about a week and my LinkSys is connected through USB. Every couple days my connection drops out once or several times. I know when it happens because of the audible USB disconnect sounds. I know that it happens because I try clicking up Google and get a disconnect page on the browser instead. How can I tell if this loss of connection is Comcast based or USB based? Or, for that matter, LinkSys based? Incidentally, the LinkSys will do ethernet, but I don't have a short ethernet cable yet. Also incidental is that twice when I got such dropouts I was actually on Comcast CHAT - and, of course, lost them. Thanks Get an Ethernet cable ASAP and use it to connect the cable modem to your computer. An Ethernet connection is much more reliable that a USB connection. -- Best Wishes, Steve Winograd, MS-MVP (Windows Desktop Experience) Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com |
#3
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Service drop outs
On Sat, 1 Aug 2009 00:32:23 -0400, "JimL"
wrote: I've had Comcast cable broadband for about a week and my LinkSys is connected through USB. Every couple days my connection drops out once or several times. I know when it happens because of the audible USB disconnect sounds. I know that it happens because I try clicking up Google and get a disconnect page on the browser instead. How can I tell if this loss of connection is Comcast based or USB based? Or, for that matter, LinkSys based? Incidentally, the LinkSys will do ethernet, but I don't have a short ethernet cable yet. Also incidental is that twice when I got such dropouts I was actually on Comcast CHAT - and, of course, lost them. Thanks Get an Ethernet cable ASAP and use it to connect the cable modem to your computer. An Ethernet connection is much more reliable that a USB connection. -- Best Wishes, Steve Winograd, MS-MVP (Windows Desktop Experience) Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com |
#4
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Service drop outs
"Steve Winograd [MS-MVP]" wrote in message
... On Sat, 1 Aug 2009 00:32:23 -0400, "JimL" wrote: I've had Comcast cable broadband for about a week and my LinkSys is connected through USB. Every couple days my connection drops out once or several times. I know when it happens because of the audible USB disconnect sounds. I know that it happens because I try clicking up Google and get a disconnect page on the browser instead. How can I tell if this loss of connection is Comcast based or USB based? Or, for that matter, LinkSys based? Incidentally, the LinkSys will do ethernet, but I don't have a short ethernet cable yet. Also incidental is that twice when I got such dropouts I was actually on Comcast CHAT - and, of course, lost them. Thanks Get an Ethernet cable ASAP and use it to connect the cable modem to your computer. An Ethernet connection is much more reliable that a USB connection. -- Best Wishes, Steve Winograd, MS-MVP (Windows Desktop Experience) Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com That word "reliable" does have a nice ring to it. g (At 12 inches, cable that came with the modem was just a tad {or 20} too short.) Thanks -- JimL |
#5
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Service drop outs
"Steve Winograd [MS-MVP]" wrote in message
... On Sat, 1 Aug 2009 00:32:23 -0400, "JimL" wrote: I've had Comcast cable broadband for about a week and my LinkSys is connected through USB. Every couple days my connection drops out once or several times. I know when it happens because of the audible USB disconnect sounds. I know that it happens because I try clicking up Google and get a disconnect page on the browser instead. How can I tell if this loss of connection is Comcast based or USB based? Or, for that matter, LinkSys based? Incidentally, the LinkSys will do ethernet, but I don't have a short ethernet cable yet. Also incidental is that twice when I got such dropouts I was actually on Comcast CHAT - and, of course, lost them. Thanks Get an Ethernet cable ASAP and use it to connect the cable modem to your computer. An Ethernet connection is much more reliable that a USB connection. -- Best Wishes, Steve Winograd, MS-MVP (Windows Desktop Experience) Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com That word "reliable" does have a nice ring to it. g (At 12 inches, cable that came with the modem was just a tad {or 20} too short.) Thanks -- JimL |
#6
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Service drop outs
On Sat, 1 Aug 2009 09:35:46 -0400, "JimL"
wrote: Get an Ethernet cable ASAP and use it to connect the cable modem to your computer. An Ethernet connection is much more reliable that a USB connection. That word "reliable" does have a nice ring to it. g (At 12 inches, cable that came with the modem was just a tad {or 20} too short.) Thanks You're welcome. USB driver programs for cable modems are notoriously unreliable. An Ethernet connection doesn't require a driver for the cable modem. -- Best Wishes, Steve Winograd, MS-MVP (Windows Desktop Experience) Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com |
#7
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Service drop outs
On Sat, 1 Aug 2009 09:35:46 -0400, "JimL"
wrote: Get an Ethernet cable ASAP and use it to connect the cable modem to your computer. An Ethernet connection is much more reliable that a USB connection. That word "reliable" does have a nice ring to it. g (At 12 inches, cable that came with the modem was just a tad {or 20} too short.) Thanks You're welcome. USB driver programs for cable modems are notoriously unreliable. An Ethernet connection doesn't require a driver for the cable modem. -- Best Wishes, Steve Winograd, MS-MVP (Windows Desktop Experience) Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com |
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