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Restore Point
Hi again
Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
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#2
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What programs have you installed since June 27th? Have you changed any
system settings or used any tweaking tools since then? "denisedenise" wrote: Hi again Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
#3
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Restore can only save as many restore points as it has room for.When that
limit is reached it starts to delete the oldest to make the newest.If you right click "my computer"/properties/system restore....click on the drive and then settings you can increase this amount of space.It seems you have 5 days worth which is most likely more than most people.Try one of the earlier points.... hope this helps peterk -- It's so much easier to suggest solutions when you don't know too much about the problem "denisedenise" wrote in message ... Hi again Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
#4
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Hi Denise,
Here are some troubleshooting tips for System Restore in Windows XP. Go to Start - Run and type eventvwr.msc and press enter. Click on System in the left pane. Click the gray title "Source" at the top of the source name column in the right pane to sort by source name, look for "sr" and "srservice". Double click on each of these events, then click on the button below the two arrows in the upper right corner. This will copy the event information to the clipboard. Paste the information for each of the two event here. This will help us in diagnosing the problem. System Restore Failures to resto http://bertk.mvps.org/html/srfail.html -- Regards, Bert Kinney MS-MVP Shell/User http://dts-l.org/ denisedenise wrote: Hi again Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
#5
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Hi usasma
Thanks for responding. I downloaded a clock that gives the "day - mmm, dd ,yy - time" that sits on top of the Windows clock and a program to eliminate those cursed balloons, but those programs didn't change the registry. (I'm very careful about installing anything that will affect my registery and I keep a copy of my registry file on a disk just in case.) After I completed the system restore, I reinstalled the clock and balloon eliminator and my view settings didn't change to Classic again, so I don't think they caused the problem. The program to eliminate the balloons doesn't work as I still get them . . . grrrrr. "usasma" wrote: What programs have you installed since June 27th? Have you changed any system settings or used any tweaking tools since then? "denisedenise" wrote: Hi again Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
#6
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Hi Peterk,
Thank you for responding to my post. The last restore point that I created was on June 27th. The restore points that my computer offered were July 1,2,3,4,5. I didn't create those restore points. It seems that my computer creates a restore point every day by itself. I never knew that. I did a restore to July 1, which was a safe day, and it restored my XP settings but it eliminated an icon on a folder on my desktop to a plain folder instead of the icon I put on the folder a few weeks ago. "peterk" wrote: Restore can only save as many restore points as it has room for.When that limit is reached it starts to delete the oldest to make the newest.If you right click "my computer"/properties/system restore....click on the drive and then settings you can increase this amount of space.It seems you have 5 days worth which is most likely more than most people.Try one of the earlier points.... hope this helps peterk -- It's so much easier to suggest solutions when you don't know too much about the problem "denisedenise" wrote in message ... Hi again Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
#7
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Hi Bert, there are a lot of srservice (about 17-20 of them). I didn't paste
them all here because, except for the first one dated 7/5/05 when I did a system restore, and the next few, which say that System Restore has either been turned off or turned on. I turn them off when I do a complete scan of my computer for viruses/malware/worms, etc (about 8 different programs) because one of the programs (either win_betaengdat, Stinger, Trend SysClean or the DOS scan) requires that System Restore be turned off and go into Safe Mode to run them. I also have to disable all my anti-virus/malware programs to run the program. When I've run them all, I reboot, turn the programs and System Restore back on, and I do a defrag and a chkdsk. Also, before I turn my computer off, I always do a disk clean-up, I empty my temporary internet files (not the ones that are located in Control Panel Internet Settings, but a different temporary internet file), and I erase my tracks, delete cookies, etc. Then I run Spybot, Yahoo Anti-Spy, Microsoft AntiSpyware, and Microsoft Malicious Software Removal Tool. So I constantly keep my computer very clean as best I can. That's why I was very surprised when my XP setting changed to Classic. Well, here's a log of the first few srservice: Event Type: Information Event Source: SRService Event Category: None Event ID: 110 Date: 7/5/2005 Time: 5:59:02 PM User: N/A Computer: OWNER-6DVD83PEX Description: A restoration to "System Checkpoint" restore point occurred successfully. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Information Event Source: SRService Event Category: None Event ID: 115 Date: 7/1/2005 Time: 7:30:38 PM User: N/A Computer: OWNER-6DVD83PEX Description: System Restore monitoring was enabled on all drives. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Information Event Source: SRService Event Category: None Event ID: 116 Date: 7/1/2005 Time: 7:13:16 PM User: N/A Computer: OWNER-6DVD83PEX Description: System Restore monitoring was disabled on all drives. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Information Event Source: SRService Event Category: None Event ID: 115 Date: 6/29/2005 Time: 11:55:30 PM User: N/A Computer: OWNER-6DVD83PEX Description: System Restore monitoring was enabled on all drives. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Information Event Source: SRService Event Category: None Event ID: 116 Date: 6/29/2005 Time: 11:29:39 PM User: N/A Computer: OWNER-6DVD83PEX Description: System Restore monitoring was disabled on all drives. Sorry I'm so long winded. Thanks . . . Denise ============================================ "Bert Kinney" wrote: Hi Denise, Here are some troubleshooting tips for System Restore in Windows XP. Go to Start - Run and type eventvwr.msc and press enter. Click on System in the left pane. Click the gray title "Source" at the top of the source name column in the right pane to sort by source name, look for "sr" and "srservice". Double click on each of these events, then click on the button below the two arrows in the upper right corner. This will copy the event information to the clipboard. Paste the information for each of the two event here. This will help us in diagnosing the problem. System Restore Failures to resto http://bertk.mvps.org/html/srfail.html -- Regards, Bert Kinney MS-MVP Shell/User http://dts-l.org/ denisedenise wrote: Hi again Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
#8
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I read your reply to Bert where you state that you turn restore off before
you do certain scans.By turning restore off you lose the restore points created up to that point.Might I suggest that you avail yourself of programs that scan without the need to turn restore off.There are quite a few good malware scanners that are free as well as anti virus that are free. Spy-bot Search&destroy is good and free Lava-Softs Adaware is good and free Avast orAVG is very good anti virus and free CounterSpy cost a few bucks but its worth it ZoneAlarm is a free firewall thats better than the XP build in one and ,of course,is also free.It allows you to set it so that your computer cannot access the net when your not there.It has a learning curve but its worth it. Remember that an anti virus program or a mal/ad/ware scanner all need to be updated regularly to work as intended. Most of the scanners can be set to scan at a certain time in the middle of the nite so your not sitting there waiting. Their help files usually explain the settings to enter in "Scheduled Tasks" to make this work...some do it automatically. If you are interested in them just do a google search for them. XP usually sets a restore point every 24 hrs.... hope this was helpful peterk -- It's so much easier to suggest solutions when you don't know too much about the problem "denisedenise" wrote in message ... Hi Peterk, Thank you for responding to my post. The last restore point that I created was on June 27th. The restore points that my computer offered were July 1,2,3,4,5. I didn't create those restore points. It seems that my computer creates a restore point every day by itself. I never knew that. I did a restore to July 1, which was a safe day, and it restored my XP settings but it eliminated an icon on a folder on my desktop to a plain folder instead of the icon I put on the folder a few weeks ago. |
#10
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"denisedenise" wrote in message ... Hi usasma Thanks for responding. I downloaded a clock that gives the "day - mmm, dd ,yy - time" that sits on top of the Windows clock and a program to eliminate those cursed balloons, but those programs didn't change the registry. (I'm very careful about installing anything that will affect my registery and I keep a copy of my registry file on a disk just in case.) After I completed the system restore, I reinstalled the clock and balloon eliminator and my view settings didn't change to Classic again, so I don't think they caused the problem. The program to eliminate the balloons doesn't work as I still get them . . . grrrrr. Denise No need for software to eliminate Balloon Tips, goto the Key: HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Advanced Create a new DWORD value, name it EnableBalloonTips, and set the value to 0. rgds Li'l Roberto |
#11
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"denisedenise" wrote in message
... Hi usasma Thanks for responding. I downloaded a clock that gives the "day - mmm, dd ,yy - time" that sits on top of the Windows clock and a program to eliminate those cursed balloons, but those programs didn't change the registry. (I'm very careful about installing anything that will affect my registery and I keep a copy of my registry file on a disk just in case.) After I completed the system restore, I reinstalled the clock and balloon eliminator and my view settings didn't change to Classic again, so I don't think they caused the problem. The program to eliminate the balloons doesn't work as I still get them . . . grrrrr. Denise No need for software to eliminate Balloon Tips, goto the Key: HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Advanced Create a new DWORD value, name it EnableBalloonTips, and set the value to 0. rgds Li'l Roberto ================================ Hi Li'l Roberto, Thanks for answering my post. Your directions were too complicated for me . .. . I had no idea what you meant. I've never gone into my registry and wouldn't know how to change anything and, to tell you the truth, I'd be afraid to do so because it's something that I don't understand. "Li'l Roberto" wrote: |
#12
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Hi Peterk,
Thanks for the info. I didn't know that by turning off System Restore that I would lose the restore points that I created, and that's useful information. However, I create the restore points after I turn System Restore back on and enable all my anti-virus/malware programs. So another mystery unsolved. Denise ============================ "peterk" wrote: I read your reply to Bert where you state that you turn restore off before you do certain scans.By turning restore off you lose the restore points created up to that point.Might I suggest that you avail yourself of programs that scan without the need to turn restore off.There are quite a few good malware scanners that are free as well as anti virus that are free. Spy-bot Search&destroy is good and free Lava-Softs Adaware is good and free Avast orAVG is very good anti virus and free CounterSpy cost a few bucks but its worth it ZoneAlarm is a free firewall thats better than the XP build in one and ,of course,is also free.It allows you to set it so that your computer cannot access the net when your not there.It has a learning curve but its worth it. Remember that an anti virus program or a mal/ad/ware scanner all need to be updated regularly to work as intended. Most of the scanners can be set to scan at a certain time in the middle of the nite so your not sitting there waiting. Their help files usually explain the settings to enter in "Scheduled Tasks" to make this work...some do it automatically. If you are interested in them just do a google search for them. XP usually sets a restore point every 24 hrs.... hope this was helpful peterk -- It's so much easier to suggest solutions when you don't know too much about the problem "denisedenise" wrote in message ... Hi Peterk, Thank you for responding to my post. The last restore point that I created was on June 27th. The restore points that my computer offered were July 1,2,3,4,5. I didn't create those restore points. It seems that my computer creates a restore point every day by itself. I never knew that. I did a restore to July 1, which was a safe day, and it restored my XP settings but it eliminated an icon on a folder on my desktop to a plain folder instead of the icon I put on the folder a few weeks ago. |
#13
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Hi Bert,
I didn't know that this troubleshooting method was available. I followed your directions and there were about 20 srservice listings. The first one said that I did a system restore. The remainder of them said that I enabled and disabled System Restore, which I do when I run my anti-virus/malware programs. I pasted them into this post but I was answering a number of posts and I must have forgotten to click "Post" for this one. Since all they showed was that I did a System Restore and that I turned System Restore on and off a number of times, I didn't go back to do it again for this post. Thanks for your help. I really appreciate it. Denise ======================================= "Bert Kinney" wrote: Hi Denise, Here are some troubleshooting tips for System Restore in Windows XP. Go to Start - Run and type eventvwr.msc and press enter. Click on System in the left pane. Click the gray title "Source" at the top of the source name column in the right pane to sort by source name, look for "sr" and "srservice". Double click on each of these events, then click on the button below the two arrows in the upper right corner. This will copy the event information to the clipboard. Paste the information for each of the two event here. This will help us in diagnosing the problem. System Restore Failures to resto http://bertk.mvps.org/html/srfail.html -- Regards, Bert Kinney MS-MVP Shell/User http://dts-l.org/ denisedenise wrote: Hi again Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
#14
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"denisedenise" wrote in message
... "denisedenise" wrote in message ... Hi usasma Thanks for responding. I downloaded a clock that gives the "day - mmm, dd ,yy - time" that sits on top of the Windows clock and a program to eliminate those cursed balloons, but those programs didn't change the registry. (I'm very careful about installing anything that will affect my registery and I keep a copy of my registry file on a disk just in case.) After I completed the system restore, I reinstalled the clock and balloon eliminator and my view settings didn't change to Classic again, so I don't think they caused the problem. The program to eliminate the balloons doesn't work as I still get them . . . grrrrr. Denise No need for software to eliminate Balloon Tips, goto the Key: HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Advanced Create a new DWORD value, name it EnableBalloonTips, and set the value to 0. rgds Li'l Roberto ================================ Hi Li'l Roberto, Thanks for answering my post. Your directions were too complicated for me . . . I had no idea what you meant. I've never gone into my registry and wouldn't know how to change anything and, to tell you the truth, I'd be afraid to do so because it's something that I don't understand. Denise well good for you, if it all sounds too complex then you have no business poking around in the registry. One of the regular MVPs - Kelly T has a reg file on her web site that you can DL and it will do the same as my manual reg edit, without the hassle !. http://www.kellys-korner-xp.com/xp_tweaks.htm rgds Li'l Roberto |
#15
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I do not know which spyware/malware software, or antivirus software you are using. But,
NO spyware/malware/antivirus software that I have ever used, or tested, has required turning off System Restore to SCAN my drives. It is only when a virus IS found while scanning, and is in any of the System Volume Information subfolders, where Restore Point files are kept, and where that software cannot gain access to remove the virus from Restore Points, that I would consider disabling System Restore. If spyware/malware/viruses are in Restore Points, they are harmless unless you Restore from a Restore Point which contains the infection. But, for scanning purposes alone, I would not recommend disabling System Restore. If an infection is found while scanning, then yes, I would disable System Restore, because I would not know which of my recent Restore Points also contained that infection (be it virus/worm/malware/spyware). Unfortunately, the way System Restore is set up, you only have two choices: Either turning off System Restore which deletes ALL Restore Points, or using the Disk Cleanup/More Options tab/System Restore Clean up button, which removes all but the most recent Restore Point. So, if I knew that a Restore Point from last month was not infected, there is no native Windows XP way to retain that Restore Point while deleting all of the others. -- T.C. Remove [NoSpam] to reply "denisedenise" wrote in message ... Hi Bert, I didn't know that this troubleshooting method was available. I followed your directions and there were about 20 srservice listings. The first one said that I did a system restore. The remainder of them said that I enabled and disabled System Restore, which I do when I run my anti-virus/malware programs. I pasted them into this post but I was answering a number of posts and I must have forgotten to click "Post" for this one. Since all they showed was that I did a System Restore and that I turned System Restore on and off a number of times, I didn't go back to do it again for this post. Thanks for your help. I really appreciate it. Denise ======================================= "Bert Kinney" wrote: Hi Denise, Here are some troubleshooting tips for System Restore in Windows XP. Go to Start - Run and type eventvwr.msc and press enter. Click on System in the left pane. Click the gray title "Source" at the top of the source name column in the right pane to sort by source name, look for "sr" and "srservice". Double click on each of these events, then click on the button below the two arrows in the upper right corner. This will copy the event information to the clipboard. Paste the information for each of the two event here. This will help us in diagnosing the problem. System Restore Failures to resto http://bertk.mvps.org/html/srfail.html -- Regards, Bert Kinney MS-MVP Shell/User http://dts-l.org/ denisedenise wrote: Hi again Sorry to be such a pest but I have another problem. I run all of my anti-spyware/malware programs, disc defrag, chkdsk every week. I then create a restore point. Today, for the first time ever, I needed to restore my computer to a previous date because my XP view changed to Classic view and the option to change it back to XP view wasn't available. But the restore points that I saved were not available. I was given a choice of July 1,2,3,4 and 5. The last time I created a restore point was last Monday, June 27th, but when I clicked on the arrow to go back to the month of June, it wouldn't go back. What happened to the restore points that I created and why couldn't I access them? I know that they were saved because I received a message that they were created. And I have no idea why my XP view changed to Classic View when I turned my computer on yesterday. Any help that you could give me would be greatly appreciated. I hope you all had a nice 4th! Denise |
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