USB storage drive

On 10/12/2015 04:48 PM, Farmer wrote:
On 10/10/2015 2:57 PM, philo wrote:
On 10/10/2015 01:44 PM, Farmer wrote:
On


Thanks to all who posted about my missing drive but nothing seem to
work
I guess the drive is bad I will contact
and return it both drives were purchased from Dell. Thanks again
Farmer




If there were data on the drive you need, Dell will not retrieve it for
you and it will be lost...

If that's the case I'd install it internally on your
computer...there is
perhaps a 50% chance the drive itself is good...it could just as
well be
the electronics or the power brick


OTOH: If there is no data on it you need and it's still under
warranty...then yes...return it. If you open the drive the warranty
would be void.

The drive that doesn't work was purchased in March 2015 it's still under
warranty and the laptop I am using is new so I really don't want to take
either one apart with my limited computer knowledge.
Thanks Farmer




OK'

if it's a laptop it would be very unlikely you'd be able to install a
2nd drive ...only once have I seen a laptop with a 2nd HD bay.

Desktop...no problem

Well been on the phone with dell support for an hour and finally the
drive is working as one mention here the drive had lost it's drive
letter so after an hour and the support guy taking control of the
computer reinstalling drivers and testing many things it works.
Thanks all who helped me here with computer verbiage.
Farmer




Glad it's working now!

On 10/13/2015 7:19 PM, philo wrote:
On 10/12/2015 04:48 PM, Farmer wrote:
On 10/10/2015 2:57 PM, philo wrote:
On 10/10/2015 01:44 PM, Farmer wrote:
On


Thanks to all who posted about my missing drive but nothing seem to
work
I guess the drive is bad I will contact
and return it both drives were purchased from Dell. Thanks again
Farmer




If there were data on the drive you need, Dell will not retrieve it
for
you and it will be lost...

If that's the case I'd install it internally on your
computer...there is
perhaps a 50% chance the drive itself is good...it could just as
well be
the electronics or the power brick


OTOH: If there is no data on it you need and it's still under
warranty...then yes...return it. If you open the drive the warranty
would be void.

The drive that doesn't work was purchased in March 2015 it's still
under
warranty and the laptop I am using is new so I really don't want to
take
either one apart with my limited computer knowledge.
Thanks Farmer




OK'

if it's a laptop it would be very unlikely you'd be able to install a
2nd drive ...only once have I seen a laptop with a 2nd HD bay.

Desktop...no problem

Well been on the phone with dell support for an hour and finally the
drive is working as one mention here the drive had lost it's drive
letter so after an hour and the support guy taking control of the
computer reinstalling drivers and testing many things it works.
Thanks all who helped me here with computer verbiage.
Farmer




Glad it's working now!

Well it just lost it's drive letter and not recognized by windows back
to Dell for more help I wish I had paid more attention to how he fixed
it I most likely could fix it myself if I knew where to assign the drive
a drive letter.

--
Those who would give up essential liberty, to purchase a little
temporary safety deserve neither liberty nor safety. Benjamin Franklin

On Tue, 20 Oct 2015 16:09:59 -0400, Farmer wrote:

On 10/13/2015 7:19 PM, philo wrote:

Glad it's working now!

Well it just lost it's drive letter and not recognized by windows back
to Dell for more help I wish I had paid more attention to how he fixed
it I most likely could fix it myself if I knew where to assign the drive
a drive letter.

Disk Management....

--

Char Jackson

On 10/20/2015 5:56 PM, Char Jackson wrote:
On Tue, 20 Oct 2015 16:09:59 -0400, Farmer wrote:

On 10/13/2015 7:19 PM, philo wrote:

Glad it's working now!

Well it just lost it's drive letter and not recognized by windows back
to Dell for more help I wish I had paid more attention to how he fixed
it I most likely could fix it myself if I knew where to assign the drive
a drive letter.

Disk Management....

Thanks but I no this is where you are suppose to be able to do this but
I don't see or cannot find how to find the drive and give it a drive
letter.

--
Those who would give up essential liberty, to purchase a little
temporary safety deserve neither liberty nor safety. Benjamin Franklin

Farmer wrote:
On 10/20/2015 5:56 PM, Char Jackson wrote:
On Tue, 20 Oct 2015 16:09:59 -0400, Farmer wrote:

On 10/13/2015 7:19 PM, philo wrote:

Glad it's working now!

Well it just lost it's drive letter and not recognized by windows back
to Dell for more help I wish I had paid more attention to how he fixed
it I most likely could fix it myself if I knew where to assign the drive
a drive letter.

Disk Management....

Thanks but I no this is where you are suppose to be able to do this but
I don't see or cannot find how to find the drive and give it a drive
letter.


You can use Device Manager (Start : Run : devmgmt.msc)
to check the list of disk drives, and see if a USB based
disk drive is present. For example, my external USB
lists itself as an "Asmedia" disk drive, which is the
brand of the USB chip in the enclosure.

Once Device Manager has a detected drive, and there is
no yellow mark indicating a driver problem, then flip
over to Disk Management and see if the disk is
listed as an item there. For disks with a certain
identifier which is a duplicate of an existing
drive, the disk can be set to "Offline" and in that
case, the partitions will not be available for
"lettering" :-) While you can successfully duplicate
many of the myriad identifiers on a disk drive, there
is one identifier that if you clone it, the second
drive will be forced offline to prevent problems.

My suspicion is the basic USB drive detection is not
working, and for that reason, there is no item in
Disk Management corresponding to the drive. The drive
might not even be in Device Manager right now.

It is your job to figure out why the drive is not
detected. If the drive works in another computer,
then it probably isn't an actual bad drive.

Paul

On 10/21/2015 6:47 PM, Paul wrote:
Disk Management

Thanks Paul I've finally figured out how to find the drive and assign a
drive letter with your help and others here. Perhaps I'll master this
computer yet at my age learning new things is a challenge.
Farmer

--
Those who would give up essential liberty, to purchase a little
temporary safety deserve neither liberty nor safety. Benjamin Franklin