e-mail graphics mystery

I'm using Windows Mail on both computers. On my PC (Windows 7) the client
works fine and I see all messages fine, including those with graphics.
Now I would like to achieve the same on my notebook (Vista), and that's the
issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook. However,
there are (other) messages which do display with graphics on notebook.
That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.



--


|\ /|
| \/ |@rk
\../
\/os

Linea Recta wrote:

I'm using Windows Mail on both computers. On my PC (Windows 7) the client
works fine and I see all messages fine, including those with graphics.
Now I would like to achieve the same on my notebook (Vista), and that's the
issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook. However,
there are (other) messages which do display with graphics on notebook.
That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.

One computer: Windows Vista. That OS comes with its e-mail client
(Windows Mail). It's only available on Vista (although online articles
will tell you how to steal it over to another host).

Other computer: Windows 7. That OS does not come with any e-mail
client. So which one did you actually install on Windows 7? What is
"the client" on your Windows 7 computer?

Doesn't look like you are using the same "the client" on both computers.
Looks like you are using Windows Mail that comes with Windows Vista but
you are using something else on your Windows 7 computer. You cannot
"use the same settings in Windows Mail on both computers" because that
client only comes in Vista and no client comes with 7.

You said the e-mails look okay on your Windows 7 computer using an
unidentified e-mail client over there. The problem is with the Windows
Mail client on your Windows Vista computer. So why ask in a Windows 7
newsgroup where e-mail is working correctly when the problem is with
e-mails retrieved to your Vista computer? Looks like a Vista issue with
its included Windows Mail client.

"VanguardLH" schreef in bericht
...
Linea Recta wrote:

I'm using Windows Mail on both computers. On my PC (Windows 7) the client
works fine and I see all messages fine, including those with graphics.
Now I would like to achieve the same on my notebook (Vista), and that's
the
issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook. However,
there are (other) messages which do display with graphics on notebook.
That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.

One computer: Windows Vista. That OS comes with its e-mail client
(Windows Mail). It's only available on Vista (although online articles
will tell you how to steal it over to another host).

Other computer: Windows 7. That OS does not come with any e-mail
client. So which one did you actually install on Windows 7? What is
"the client" on your Windows 7 computer?


I thought I wrote: Windows Mail.



Doesn't look like you are using the same "the client" on both computers.


I thought I wrote: Windows Mail. Windows Mail = Windows Mail.


Looks like you are using Windows Mail that comes with Windows Vista but
you are using something else on your Windows 7 computer.


Wrong.


You cannot
"use the same settings in Windows Mail on both computers" because that
client only comes in Vista and no client comes with 7.


I put _Windows Mail_ on it.



You said the e-mails look okay on your Windows 7 computer using an
unidentified e-mail client over there.


No, I did not say that. I said: Windows Mail.



The problem is with the Windows
Mail client on your Windows Vista computer. So why ask in a Windows 7
newsgroup where e-mail is working correctly when the problem is with
e-mails retrieved to your Vista computer? Looks like a Vista issue with
its included Windows Mail client.


Thanks for the accurate help.



--


|\ /|
| \/ |@rk
\../
\/os

Linea Recta wrote:

"VanguardLH" ...

Linea Recta wrote:

I'm using Windows Mail on both computers. On my PC (Windows 7) the
client works fine and I see all messages fine, including those with
graphics. Now I would like to achieve the same on my notebook
(Vista), and that's the issue.

Although I use the same settings in Windows Mail on both computers,
I sometimes receive messages without the graphics on the notebook.
However, there are (other) messages which do display with graphics
on notebook. That's what makes it poroblematic to analyse the
cause. I want to read the newsletter with graphics on my notebook
too. Any hints on this are welcome.

One computer: Windows Vista. That OS comes with its e-mail client
(Windows Mail). It's only available on Vista (although online articles
will tell you how to steal it over to another host).

Other computer: Windows 7. That OS does not come with any e-mail
client. So which one did you actually install on Windows 7? What is
"the client" on your Windows 7 computer?

I thought I wrote: Windows Mail.

Which was perceived as you mispeaking what you have on each host.
BEFORE my reply, you never indicated that you stole the "Windows Mail"
client from Vista to put it on your 7 host. Don't expect others to
realize you have an abnormal setup.

Doesn't look like you are using the same "the client" on both computers.

I thought I wrote: Windows Mail. Windows Mail = Windows Mail.

Looks like you are using Windows Mail that comes with Windows Vista but
you are using something else on your Windows 7 computer.

Wrong.

You cannot
"use the same settings in Windows Mail on both computers" because that
client only comes in Vista and no client comes with 7.

I put _Windows Mail_ on it.


You said the e-mails look okay on your Windows 7 computer using an
unidentified e-mail client over there.

No, I did not say that. I said: Windows Mail.

The problem is with the Windows
Mail client on your Windows Vista computer. So why ask in a Windows 7
newsgroup where e-mail is working correctly when the problem is with
e-mails retrieved to your Vista computer? Looks like a Vista issue with
its included Windows Mail client.

Thanks for the accurate help.

I cited what is expected and normal for e-mail clients on Vista and 7.
I did mention Windows Mail could be stolen from Vista and to on 7. In
contrast, you did NOT mention that you have an abnormal setup. I'm sure
somewhere someone has "tires" that are made of woven banana leaves but
if they ask for help about their tires then readers will make obvious
assumptions.

So you have the "Windows Mail" e-mail client on both Vista and 7.
Besides the different OS'es, what else is different between those
setups? What security software (anti-virus, firewall, HIPS, etc) do you
have installed in one OS that you don't have in the other OS?

What e-mail client is the sender using? Quite often newsletters assume
they can use all the same HTML, including some of HTML5, in their
message that a web browser can render okay. E-mail clients are not web
browsers so the HTML in the message may not be properly render-able by
the e-mail client. For example, Outlook (and perhaps other Microsoft
e-mail clients) do not show animated GIFs (you only see the first frame)
but a web browser would.

Does Vista's "Windows Mail" client have an option to view the e-mail in
a web browser? In Outlook 2013, I have to open an e-mail in its own
window before I get the Actions - View in Browser option.

Are the images embedded in the message (attach=inline) or were they
included as attachments (attach=attachment). You can look at the raw
source of an e-mail to see how the image got attached to the message.
Or are the images actually external links to files stored on some file
server? You'd have to make sure the e-mail client was configure to not
block external content (linked images); however, that also means
allowing senders (e.g., spammers, malcontents) to put web bugs/beacons
in their messages to see if and when you opened them.

If someone sends you an e-mail with images, those images should be
embedded in the message, not linked to some external file. If linked to
an external file (you'll probably see I href={extfile} ... for an HTML
image tag), and if you allow external content in received e-mails, then
there is always the possibility that your host cannot reach the file
server where is the image file or that server is just too busy to bother
accepting a connection from you. Linked images are usually block and
even when not they are flaky as to whether or not the recipient will see
them.

What are the filetypes for the images included in the e-mails? What
happens when you save them separately into their own file and
double-click on that file? Saving the image in an e-mail requires that
the image actually be included in the e-mail rather than just a link to
an image file.

In message , VanguardLH
writes:
Linea Recta wrote:

I'm using Windows Mail on both computers. On my PC (Windows 7) the client
works fine and I see all messages fine, including those with graphics.
Now I would like to achieve the same on my notebook (Vista), and that's the
issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook. However,
there are (other) messages which do display with graphics on notebook.
That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.
[]
My first guess was that the ones displaying correctly were using images
included in the email and the others using links, with the laptop either
not permanently online (unlikely as it's receiving emails and LR hasn't
said it isn't online), or set slightly differently not to _display_
online images.

But this seems not to be the case - see subsequent post. (I'm posting
more than one to pick up the bits that have been snipped in later posts
- in this case, specifically the fact that some posts _do_ display OK on
the laptop.)
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

Can you open your mind without it falling out?

| Any hints on this are welcome.
|

Well, since you've set the bar low...

I know you said you've set the settings the same
on both machines, and I assume you retrofitted
Win7 with Vista Windows Mail, so I guess they
should be the same programs. But the only thing
I can think of is blocking of remote images in
one client and not the other. Many clients now,
such as TBird, default to blocking external images
while displaying embedded images.

It might provide a clue if you posted the actual
content of the email. (Save as .eml and open in
Notepad.)

Other possibilities would be different HOSTS files
or maybe different AV settings, but I'm guessing
you'd know it if those were the issue.

Linea Recta wrote:
I'm using Windows Mail on both computers. On my PC (Windows 7) the
client works fine and I see all messages fine, including those with
graphics.
Now I would like to achieve the same on my notebook (Vista), and that's
the issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook.
However, there are (other) messages which do display with graphics on
notebook. That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.



Windows Mail uses IE's common files/dlls to display html content. Ensure
IE is the latest available version for Vista, has all its defaults and
associations. Note: Window Mail code has not been updated in years to
accommodate updates to IE's html rendering engine.


--
....winston
msft mvp consumer apps

"...winston‫" wrote:

Linea Recta wrote:
I'm using Windows Mail on both computers. On my PC (Windows 7) the
client works fine and I see all messages fine, including those with
graphics.
Now I would like to achieve the same on my notebook (Vista), and that's
the issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook.
However, there are (other) messages which do display with graphics on
notebook. That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.



Windows Mail uses IE's common files/dlls to display html content. Ensure
IE is the latest available version for Vista, has all its defaults and
associations. Note: Window Mail code has not been updated in years to
accommodate updates to IE's html rendering engine.

With a bit of luck then, when the new IE appears in Windows 10 (rumours
released recently) it will break it altogether and folk will have to use a
real mail client.

--
Bob
Tetbury, Gloucestershire, England

Diplomacy - the art of letting someone else have your own way.

""...winston‫"" schreef in bericht
...
Linea Recta wrote:
I'm using Windows Mail on both computers. On my PC (Windows 7) the
client works fine and I see all messages fine, including those with
graphics.
Now I would like to achieve the same on my notebook (Vista), and that's
the issue.
Although I use the same settings in Windows Mail on both computers, I
sometimes receive messages without the graphics on the notebook.
However, there are (other) messages which do display with graphics on
notebook. That's what makes it poroblematic to analyse the cause.
I want to read the newsletter with graphics on my notebook too.
Any hints on this are welcome.



Windows Mail uses IE's common files/dlls to display html content. Ensure
IE is the latest available version for Vista, has all its defaults and
associations. Note: Window Mail code has not been updated in years to
accommodate updates to IE's html rendering engine.



(sorry for the e-mail - wrong button)

I think your reply might explain the different behaviour. I do keep both
computers up to date, but I have stopped using MSIE long time ago. So I'll
have to explore its settings...

Now I noticed something else: the newsletter seems to contain the graphics,
but only under the attachments paperclip. So I can save them, but not read
them integrated in the newsletter...




--


|\ /|
| \/ |@rk
\../
\/os

| Windows Mail uses IE's common files/dlls to display html content. Ensure
| IE is the latest available version for Vista, has all its defaults and
| associations. Note: Window Mail code has not been updated in years to
| accommodate updates to IE's html rendering engine.
|

Are you sure about that? OE was switched to using
a RichEdit window years ago, in order to avoid IE
security risks.

If it actually is an IE browser window I wonder how
the rendering is applied. With an IE window, if there's
no DOCTYPE tag then it's rendered as IE6 would render
it (quirks mode). I just took a look at two emails to
see how they're written. One from hotmail has
no DOCTYPE tag in the HTML section. One from an
ISP that uses Google email has the DOCTYPE
"-//W3C//DTD HTML 4.0 Transitional//EN"

Both of those emails would be rendered in quirks
mode, assuming that it's really an IE browser
window doing the rendering. That would mean that
any IE version should be rendering exactly the same
way. (Though it may be possible that IE browser
settings could play into it.)