BOO! HP Printers

On 2/6/2016 12:58 PM, Mike Easter wrote:
Pfsszxt wrote:
No so! I try "scan to computer" and the response I get is "can't
find an e-mail client installed"

Scan to computer - described on p. 47 of the HP3830 manual - is
different from scan to email.

On that page: Scan to a computer = 'to scan a document or photo to a
file' which evolves to save as .pdf or .jpeg.

That sequence can NOT result in 'cannot find email client' which is the
result if you scan to email (also p. 47) and your Win does not have a
default email client.

when, in fact, I have an installed and "registered" e-mail client. I
suspect that, like the "scan to e-mail" feature, Outlook is
required.

I don't see how 'AOL' can be 'registered' as an email client. Of
course, OL and other email clients CAN be registered as the default
email client.

Today, AOL is an internet based e-mail. But, I have an old copy
I've saved over the years of version 9.6 which is not web-based
but installed (and "registered")on my computer

On 2/3/2016 11:35 AM, John Q. Public wrote:
Pfsszxt wrote:
Recently bought and installed new "all in one" HP printer.
It claimed to have a "scan to e-mail" feature which was
one reason I chose it (to send photos to family, friends, etc.
So, I installed and tried to use said feature. Claimed it
couldn't find any e-mail client. Finally, I was able to get a
person in their "help" group.
It turns out, this HP printer "feature" only works if I
have Outlook installed on my computer! It won't even use the
on-line access to Outlook! No such info was previously given!
How's that for getting in bed with MS?

Make and model?

Office Jet 3830

On Sat, 6 Feb 2016 10:45:40 -0600, Pfsszxt wrote:

On 2/4/2016 11:03 AM, Mike Easter wrote:
Pfsszxt wrote:
Mike Easter wrote:
Pfsszxt wrote:
Claimed it couldn't find any e-mail client.

Windows 7/ Start/ Default Programs - doesn't have a default email
program unless you install one.

I have an installed one --- the infamous AOL

No. AOL is an email 'provider', not an installed email client per se.

Not so! I have AOL e-mail software installed on my computer where

I think it can be set up more than one way, especially if you count
old setups.

I regularly send and receive e-mail. And it's "registered" as my
default e-mail service.

So if there's an email address visible in a web browswer and you click
on it, does it open an outgoing email in AOL, addressed to that
address?




Examples of email clients for Win7 are Thunderbird, Live Mail, Claws,
Outlook, etc.

--but HP named a specific one that had to be present for the named
feature to work

You misunderstood his oversimplification. He was telling you that such
a provider as AOL's webmail or other webmail providers don't serve as
the default email client as I was describing in the lines above.

HP printer manual for the 3830 describes briefly how to scan a document
and send it with your email client (software), but the HP manual assumes
that your operating system has an email client. If all you have to send
email is AOL's (or Yahoo's or Gmail's) webmail, that won't work.

HP3830 p.54: "Choose Email as PDF or Email as JPEG to open your email
software with the scanned file as an attachment."

On Sat, 6 Feb 2016 09:39:16 +0000, "J. P. Gilliver (John)"
wrote:

In message , Micky
writes:
On Wed, 3 Feb 2016 13:59:29 -0800, "David E. Ross"
wrote:
[]
Actually, I avoid any multi-function (e.g., "all-in-one", "3-in-one")
peripheral device. If it is a scanner, printer, and fax device, one of
those functions will die before the others. Then you either have to
replace the entire device or else buy just a device to replace the
failed function.

There's something to be said for that, but there's another side.

If you need a scanner to scan, or to send a fax, you can connect the
scanner to a printer and then you have a copier. And you don't have
to turn the computer on to copy or to fax. Etc.

Though not all multifunction devices have the fax option (I think most
don't, at least those on offer here in the UK [where I think fax is
little used]).

FAX is not common in the US either anymore, except in the medical
world where it seems to be very common, and one other area I forget,
and maybe other areas I've forgotten about. A lot of people still
put their fax number on their business card, but I think they'd still
prefer email attachments.

Still, last year, when I needed surgery and finally got the forms for
one particular doctor filled out, I was happy to have a fax machine to
send them at night instead of waiting until daylight to go to a local
miscellaneous store, or the local stationery store. That's the only
time in 4 years I've sent one and it's even less often I receive one.

Once they're going to have a scanner and a printer, it's only a little
more money to make a fax machine out of it too. OTOH, the forms I had
filled out came from the doctor's website and in the old days I had a
fax modem that would have sent them just fine. I am not sure if the
modems I used to use would fit the slots I have now, but it would be
only about 20 dollars I think to buy a card that would, I think?

I have a printer; all it does is print. I have a scanner; all it does
is scan. I do not have a fax machine because fax functionality in
built-in for Windows 7; I only needed a dial-up dongle to connect to my
phone line.

As Micky said though, you do have to turn the computer on, to copy or
fax. Though I suspect many of us leave the computer on all the time
anyway.

I've started using hybrid hibernate. It's description is
unsatisfactory. It says it copies the data areas to the HDD, but
doesn't say how it determines what the data areas are. Doesn't it
really mean all of RAM (minus one or two large files normally not
backed up) despite what it says?

Pfsszxt wrote:
On 2/3/2016 11:11 AM, Pfsszxt wrote:
Recently bought and installed new "all in one" HP printer.
It claimed to have a "scan to e-mail" feature which was
one reason I chose it (to send photos to family, friends, etc.
So, I installed and tried to use said feature. Claimed it
couldn't find any e-mail client. Finally, I was able to get a
person in their "help" group.
It turns out, this HP printer "feature" only works if I
have Outlook installed on my computer! It won't even use the
on-line access to Outlook! No such info was previously given!
How's that for getting in bed with MS?

While we're all over the place about my HP gripe, I'll add another!
The thing I bought does not use individual cartridges. Rather, it uses
a single insert of all four colors ---a huge waste ---I rarely use color
so it makes my black ink terribly expensive.


What's in the box

HP OfficeJet *3830* All-in-One Printer;
HP 63 Black Instant Ink Ready Cartridge (~190 pages); ---- separate
HP 63 Tri-color Instant Ink Ready Cartridge (~165 pages); ---- items...
Software CD; Setup Poster;
Power cord;
Phone cord.

I could be mistaken, but these appear to be sold separately.

The "XL" is the industry standard way of sub-filling cartridges,
with "teaser" cartridges having no ink at all, the next level
up being "half-full" and then a properly filled cartridge
receiving an "extra-large" designation. There is nothing extra large
about it, since in all three cases, the outside dimensions of
the cartridge are the same. Only the amount of "precious liquid
gold" inside differs.

http://i5.walmartimages.com/dfw/dce0...da1665e.v1.jpg

http://h20386.www2.hp.com/CanadaStor...pt=140&sel=SUP

So they're available as a few different SKUs (Stock Keeping Units).

Black by itself ---- go to the store and buy this
Tricolor by itself
Black+Tri ---- the clerk keeps making you buy this one

My printer (different brand) is available the same way, and
I actually bought a combo-pak for my Canon, because all the
cartridges were dried up.

Paul

On Sat, 6 Feb 2016 10:52:27 -0600, Pfsszxt wrote:

On 2/3/2016 11:11 AM, Pfsszxt wrote:
Recently bought and installed new "all in one" HP printer.
It claimed to have a "scan to e-mail" feature which was
one reason I chose it (to send photos to family, friends, etc.
So, I installed and tried to use said feature. Claimed it
couldn't find any e-mail client. Finally, I was able to get a
person in their "help" group.
It turns out, this HP printer "feature" only works if I
have Outlook installed on my computer! It won't even use the
on-line access to Outlook! No such info was previously given!
How's that for getting in bed with MS?

While we're all over the place about my HP gripe, I'll add another!
The thing I bought does not use individual cartridges. Rather, it uses
a single insert of all four colors ---a huge waste ---I rarely use color
so it makes my black ink terribly expensive.

That's certainly not suitable for your circumstance. As you know,
not all are like that. It would be an incentive to refill the empty
parts by hand, if possible.

BTW, my Epson workforce 645 is still on its original set of inkject
cartridges, about 3 years after I bought it. I've made a point to
print one page from my tourist photographs in an array of colors every
two months to keep them from drying out, but I've printed very little
else. One time I waited 3 monhs but it still printed well, but I went
back to 2 months anyhow. I bought it when i did largely because the
price had just gone from 100 to 150, everywhere, and it was my last
chance to get it at 100.

I use so little ink I will probably buy a new set of cartridges, to
get the bigger size, and then if I'm printing more color, or if the
kit I already own works, I may refill them.

The other all in one inkjet, the Brother, I don't really need. I only
have it because I found it by the curb, but it's fancier than the one
I paid for! Has software for printing straight from cell phones,
something I doubt I'll do, but I hate to get rid of the fancier one,
and I hate to get rid of the one I paid for.

The Brother has refill kits for sale but one seems to need them, one
with a special tip for each color to suck a vacuum into the cartridge,
and another special tip of a different size to allow the ink to be
sucked in. None of it uses a simple needle like I've used in the
past and like the kit I have comes with, for each color. Maybe the
kit will work on the Epson.

And I still haven't gotten into the reset chip requirement. One or
both don't seem to have that, but who knows.

Pfsszxt wrote:
Mike Easter wrote:
Pfsszxt wrote:
Mike Easter wrote:
Pfsszxt wrote:
Claimed it couldn't find any e-mail client.

Windows 7/ Start/ Default Programs - doesn't have a default
email program unless you install one.

I have an installed one --- the infamous AOL

No. AOL is an email 'provider', not an installed email client per
se.

Not so! I have AOL e-mail software installed on my computer where I
regularly send and receive e-mail. And it's "registered" as my
default e-mail service.

In this case, where the HP manual says 'email software' it means 'email
(smtp) client' and the AOL software is NOT an email smtp client, but
instead it is a software interface to the AOL webmail software.

However, AOL (the provider) supports smtp clients such as the ones I
mentioned. Your AOL software isn't an smtp client and AOL doesn't
make/provide an smtp client.

I don't know much about AOL's Project Phoenix from a few years ago, but
whatever it was/ used to be/ would be a red herring in this discussion.

The reason HP support mentioned Outlook was because it was an example of
an smtp client, as is Outlook Express, which some people mistakenly call
'Outlook'. I prefer to refer to them by the initials OL and OE to
reduce confusion, instead of calling both of them Outlook.


--
Mike Easter

Pfsszxt wrote:
On 2/3/2016 1:25 PM, Nil wrote:
On 03 Feb 2016, Mike Easter wrote in
alt.windows7.general:

'You people' who whine about a hardware which doesn't work for you
as expected who also fail to mention which specific hardware it is
need to characterize the hardware in question.

In this case, the OP has a long history of doing exactly that: whining
about some vague problem but never giving pertinent details, even after
being asked to do so many times. It's become obvious that he comes here
to play games with us.


I don't know what your bitch is with me, but it goes back quite a
while. I am not aware of what I did that offends you so!



Posting style and information content.
Bordering on trolling.

I'd give a link on "How To Post", but you
wouldn't read it :-)

We have to play "20 questions" with you,
to get enough info to help you. For example,
in this post, you finally admitted what the
printer make and model was. Allowing me to find
information that printer cartridges are available
separately (you can buy just a black cartridge if
you need it). This is information that should go
in the first post, not the 20th post.

http://al.howardknight.net/msgid.cgi... %40aol.com%3E

When you post a question, *full info* goes in the
first post. Don't start a thread with

"my binky hurtz"

"well, what kind of binky is it"

"oh, it's smaller than a breadbox"

"how much smaller"

"Oh, alright, it's a HP model 1234 binky"

HTH,
Paul

Pfsszxt wrote in :

I don't know what your bitch is with me, but it goes back quite
a while. I am not aware of what I did that offends you so!

I've said why many times in the past. Paul has already made a succinct
and accurate recap.

But I think you already knew why before you even asked.

In message , Charlie
writes:
On 2/6/2016 7:33 AM, Rodney Pont wrote:
[]
I fitted a continuous ink system to my Epson XP-760;
I have one for my DX-7450. I'll play with it when the cartridges I
already have run out; I do so little printing at home that that could be
months or years!

http://www.cityinkexpress.co.uk/
(Can't remember whence I got mine.)

Dye ink is about Å“6 for 100ml. The XP-760 doesn't seem to block like
the cheaper Epsons used to and it does occasionally decide to go away
Interesting that they vary in that way; I hadn't heard anyone else say
that.
and do a head clean but I'm really happy with the system.
Yes, once you've got moderately cheap ink, using it to clean the heads
isn't so painful. (Still seems an inefficient - and rude-to-the-customer
- way of doing it though.)

Refillable ink tanks were popular until the printer mfrs started using

I think only with some makes - Xerox I think sold heads which contained
tanks, and you could buy the whole head including tank (the default of
course) or just the tank. (I think also just the head.) I don't
_remember_ HP or EPSON ever doing refillable tanks, until the new range
we're talking about now.

tanks that were difficult to refill, and also "chipped" the tanks.

I think EPSON started the chipping lark. (Initially, it put a premium on
the older models, and HP ones, that didn't use chipped cartridges!)

Somewhere, I've got a chip re-setter for a few of the older Epsons,
such as the R300. We also figured out how to (usually) clear clogged

There's also a piece of software - written by some Russian, I think, who
got frustrated by the behaviour of the printers; depending on printer
model, it resets the cartridges (within the printer), or takes a
snapshot of their state that can be reloaded later, or just freezes the
count. Some models also have a counter for the waste ink tray (some of
which that software also can reset); printers will refuse to proceed if
they think the waste ink tray is full (not entirely for rip-off reasons:
if it _is_ full, it will start to smear the heads, and eventually spill
ink into the printer's insides. Not that that's any excuse for not
making it removable so it can be emptied though). I don't know if the
software has been stomped on, or even if it works under 7 or later.

ink nozzles on the models that had a more or less permanent head.
Depending on the ink type, this involved Windex, a bit of detergent,
and sometimes alcohol. There were some third party kits made to use

Some suppliers sell cartridges loaded with something for the purpose.

large off head tanks, but that could be very messy when things didn't
go just right.

Continuous Ink Supply System is the common name. The first time I saw
one was at a computer fair where the seller had an inkjet printer just
running, continuously, printing colour pictures.

Now, they sell printers for not much more than cost, and recoup on the ink.

One suspects that in some cases, they're even sold below cost; Lexmark
certainly seemed to be that a few years ago (I haven't looked recently),
in that the printers were certainly cheaper than a full set of
cartridges, at the bottom end at least. (They also used three-colour
cartridges, of course.) Pity, as as printers, they're quite good.
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

No, I haven't changed my mind - I'm perfectly happy with the one I have, thank
you.

On 2/6/2016 6:57 PM, Paul wrote:
Pfsszxt wrote:
On 2/3/2016 1:25 PM, Nil wrote:
On 03 Feb 2016, Mike Easter wrote in
alt.windows7.general:

'You people' who whine about a hardware which doesn't work for you
as expected who also fail to mention which specific hardware it is
need to characterize the hardware in question.

In this case, the OP has a long history of doing exactly that: whining
about some vague problem but never giving pertinent details, even after
being asked to do so many times. It's become obvious that he comes here
to play games with us.


I don't know what your bitch is with me, but it goes back quite a
while. I am not aware of what I did that offends you so!



We have to play "20 questions" with you,
to get enough info to help you. For example,


"Oh, alright, it's a HP model 1234 binky"

HTH,
Paul


Some of this is simply a nonsense self-defense response.
I've never been a "troller" . Probably I have posted some questions
that smacked of ignorance. But never to simply stir up something.
And what about my first post was difficult? I simply said
(or warned, if you'd prefer) that a certain HP printer (model
number given) was sold under, at best, misleading information.
I didn't ask for help or anything else.
Much of what has followed is indeed "all over the map".
But is that my fault?
I don't claim to be a computer genius like you, but I have
used them since the first TRS 80.

On 2/6/2016 1:42 PM, Micky wrote:
On Sat, 6 Feb 2016 10:45:40 -0600, Pfsszxt wrote:

On 2/4/2016 11:03 AM, Mike Easter wrote:
Pfsszxt wrote:
Mike Easter wrote:
Pfsszxt wrote:
Claimed it couldn't find any e-mail client.

Windows 7/ Start/ Default Programs - doesn't have a default email
program unless you install one.

I have an installed one --- the infamous AOL

No. AOL is an email 'provider', not an installed email client per se.

Not so! I have AOL e-mail software installed on my computer where

I think it can be set up more than one way, especially if you count
old setups.

I regularly send and receive e-mail. And it's "registered" as my
default e-mail service.

So if there's an email address visible in a web browswer and you click
on it, does it open an outgoing email in AOL, addressed to that
address?

Well, I don't even recall---I presume so but I've never

particularily noticed..

But it is an old program --I have the installation program
if anyone doubts me enough to try it! It is very old --version
9.6. But it works just fine so I've never changed to anything else!
They doid recently say they were no longer "supporting " it --
whatever that means.

Pfsszxt wrote:
And what about my first post was difficult? I simply said
(or warned, if you'd prefer) that a certain HP printer (model
number given) was sold under, at best, misleading information

No, you didn't ID the printer modelno until later

This is your first message in the thread you started:
http://al.howardknight.net/msgid.cgi?ID=145486062400
Subject: BOO! HP Printers
Date: Wed, 3 Feb 2016 11:11:29 -0600

The next day you posted a message saying "I was quite specific make,
model" which was not correct either. Then you posted another message
with the modelno "I guess I picked the wrong model ---OfficeJet 3830"
http://al.howardknight.net/msgid.cgi?ID=145480629700
From: Pfsszxt
Date: Thu, 4 Feb 2016 08:30:08 -0600


--
Mike Easter

In message , Pfsszxt writes:
On 2/6/2016 1:42 PM, Micky wrote:
On Sat, 6 Feb 2016 10:45:40 -0600, Pfsszxt wrote:

On 2/4/2016 11:03 AM, Mike Easter wrote:
Pfsszxt wrote:
Mike Easter wrote:
Pfsszxt wrote:
Claimed it couldn't find any e-mail client.

Windows 7/ Start/ Default Programs - doesn't have a default email
program unless you install one.

I have an installed one --- the infamous AOL

No. AOL is an email 'provider', not an installed email client per se.

Not so! I have AOL e-mail software installed on my computer where

I think it can be set up more than one way, especially if you count
old setups.

I regularly send and receive e-mail. And it's "registered" as my
default e-mail service.

So if there's an email address visible in a web browswer and you click
on it, does it open an outgoing email in AOL, addressed to that
address?

Well, I don't even recall---I presume so but I've never

particularily noticed..

But it is an old program --I have the installation program
if anyone doubts me enough to try it! It is very old --version
9.6. But it works just fine so I've never changed to anything else!
They doid recently say they were no longer "supporting " it --
whatever that means.

It means if you contact them because you have a problem with it, they'll
have no idea what you're talking about. Also, they won't guarantee that
their systems will continue to work with it; if it's a normal SMTP/POP
email prog., then it should continue to work as long as they support
those protocols, but if it's an interface to their webmail system as
someone here suggested (from what I remember AOL used to want to control
all aspects of your internet use, wanting you to use their software for
anything), then they might well "break" it by changing how the webmail
interface works.
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

If your mind goes blank, remember to turn down the sound.

J. P. Gilliver (John) wrote:
but if it's an interface to their webmail system as someone here suggested

Disclaimer: I have never had any AOL ware on any system past or present

I think the AOL ware which accesses the webmail is sufficiently
integrated/embedded into the system that it can function on such as
mailto: seamlessly. However, it is not so 'embedded' that it can handle
smtp related MIME functions as taking a .pdf or .jpg file HP handoff
intended to be a file attached to an installed smtp client's new mail.

--
Mike Easter