USB Port

I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave

On 04/15/2018 03:02 PM, Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave

I just got a Dell 5570 3 months ago. Out of the box I have no issues
with USB. Have you tried other usb devices? Any device!

Look at device manager and see if the usb is working?

Heck if it's new, you probably have phone support at least. They
helped me a lot the first weeks.

On 15/04/2018 20:02, Dave C wrote:

i sure would appreciate to learn how to display the USB drive file
contents -dave

First check that the ports are enabled in BIOS. After that when you
reboot the machine, the ports should all be working. If not post back
and a registry hack can be given.

I assume you haven't used Windows 10 before. Is this so? We had many
people who were scarred of Windows 10 because it required some
intelligence and the users weren't confident of their abilities.

/--- This email has been checked for viruses by
Windows Defender software.
//https://www.microsoft.com/en-gb/windows/comprehensive-security/


--
With over 600 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave


One possibility is the USB stick is not working. Do it work on another
system?

Here is a couple of utilities that can be helpful to debug your issue:

https://www.nirsoft.net/utils/usb_log_view.html

https://www.uwe-sieber.de/usbtreeview_e.html

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

On 4/15/2018 3:02 PM, Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave

If this is a newly purchased computer, and you know the USB Stick works
on other computers, I would not mess with it and take it back to the
store where you bought it and let them figure out what is wrong.

You bought a computer that was supposed to be working and out of the
box doing common task.


--
2018: The year we learn to play the great game of Euchre

I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave

It's probable that the app installer on your usb stick does recognize USB3.0
and so the installer won't run. Try copying the stick to the local drive and
run the installer from there.

--
Garry

Free usenet access at http://www.eternal-september.org
Classic VB Users Regroup!
comp.lang.basic.visual.misc
microsoft.public.vb.general.discussion

"Big Al" wrote in message news

On 04/15/2018 03:02 PM, Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave

I just got a Dell 5570 3 months ago. Out of the box I have no issues with
USB. Have you tried other usb devices? Any device!

Look at device manager and see if the usb is working?

Heck if it's new, you probably have phone support at least. They helped
me a lot the first weeks.



Here's one thing that gets totally overlooked and has caused me some
troubleshooting time not well spent when it comes to USB sticks:

*** Lint ***

Clean the end of the USB connector out with a paper clip. You'll be amazed
how pocket lint can get jammed into the ends of those sticks. I carry a
half dozen sticks in my pockets and over time those without protective
covers get lint stuck in them preventing good contact.

Preventative Maintenance Tip - Turn your pockets inside out and get out the
lint...

--


Bob S.

Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave

You can look in Device Manager.

That shows the status of controller logic blocks,
as to whether the driver for the logic block is
loaded.

What it doesn't tell you, is whether the external
port on the PC actually has power. Or if the pad drivers
are blown (that's happened on Intel ICH5 years ago).
If for some reason the VCC feeding a USB stack is shorted,
the Polyfuse opens and none of the (two) ports on
that stack would have power.

This is why, using a USB stick with a LED on it,
or even a "USB reading lamp" toy, can help determine
if the necessary power ingredient is present.

You can use this program, to look for state changes
when the stick is plugged in. This is easier to find
than the latest Microsoft UVCView.

https://www.uwe-sieber.de/usbtreeview_e.html

Part of the USB negotiation, is the formation of
"Endpoints". The status in the examples on that page,
will likely show that endpoints have formed, and the
config space is being read out.

Without the lowest level of protocol working, no
higher protocols are going to work (like, mounting
a file system).

In rare cases, USB is completely dead, from a driver
perspective, but since you're not complaining about
any keyboard/mouse problem, it means you probably
haven't turned the ports off entirely by accident.
You should be seeing at least *some* working examples
in USBTreeView (HID devices). The BIOS has some control
over ports, as an example. There were a few older
BIOS that allowed reducing the number of enabled ports
a bit at a time.

Windows 10 isn't entirely blameless. From time to time
there's been flaky behavior. In 16299, I can't say
I've seen that lately, but was seeing it in the past.

Unless an endpoint forms, via driver and lowest level
of protocol, there's no "sneaking past" something. TestDisk
for example, won't be able to look at the stick, unless
USBTreeView is showing config space. I'm not aware
of anyone having written a "tunnel driver" to get
past the system drivers.

You could boot a Linux LiveDVD, and compare test
results on USB insertion there, if you thought the
hardware was defective. If Linux sees everything,
and the transfer speeds are what you'd expect, then
that casts suspicion on Windows drivers (or something).
Win10 uses in-box drivers for USB, like XHCI for USB3
and so on. If you were to insert a vendor mini-CD with
USB3 drivers, it usually makes a call to the in-box driver
to finish the installation. Roughly translated,
that means the hardware company driver won't help.
If you're on Win7, where there is no in-box USB3 XHCI driver,
then that's a case of where the hardware company driver
*is* the right one to use. On Win10, "sit back and ...
enjoy the ride".

Paul

"Paul" wrote in message news

Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave

You can look in Device Manager.

That shows the status of controller logic blocks,
as to whether the driver for the logic block is
loaded.

What it doesn't tell you, is whether the external
port on the PC actually has power. Or if the pad drivers
are blown (that's happened on Intel ICH5 years ago).
If for some reason the VCC feeding a USB stack is shorted,
the Polyfuse opens and none of the (two) ports on
that stack would have power.

This is why, using a USB stick with a LED on it,
or even a "USB reading lamp" toy, can help determine
if the necessary power ingredient is present.

You can use this program, to look for state changes
when the stick is plugged in. This is easier to find
than the latest Microsoft UVCView.

https://www.uwe-sieber.de/usbtreeview_e.html

Part of the USB negotiation, is the formation of
"Endpoints". The status in the examples on that page,
will likely show that endpoints have formed, and the
config space is being read out.

Without the lowest level of protocol working, no
higher protocols are going to work (like, mounting
a file system).

In rare cases, USB is completely dead, from a driver
perspective, but since you're not complaining about
any keyboard/mouse problem, it means you probably
haven't turned the ports off entirely by accident.
You should be seeing at least *some* working examples
in USBTreeView (HID devices). The BIOS has some control
over ports, as an example. There were a few older
BIOS that allowed reducing the number of enabled ports
a bit at a time.

Windows 10 isn't entirely blameless. From time to time
there's been flaky behavior. In 16299, I can't say
I've seen that lately, but was seeing it in the past.

Unless an endpoint forms, via driver and lowest level
of protocol, there's no "sneaking past" something. TestDisk
for example, won't be able to look at the stick, unless
USBTreeView is showing config space. I'm not aware
of anyone having written a "tunnel driver" to get
past the system drivers.

You could boot a Linux LiveDVD, and compare test
results on USB insertion there, if you thought the
hardware was defective. If Linux sees everything,
and the transfer speeds are what you'd expect, then
that casts suspicion on Windows drivers (or something).
Win10 uses in-box drivers for USB, like XHCI for USB3
and so on. If you were to insert a vendor mini-CD with
USB3 drivers, it usually makes a call to the in-box driver
to finish the installation. Roughly translated,
that means the hardware company driver won't help.
If you're on Win7, where there is no in-box USB3 XHCI driver,
then that's a case of where the hardware company driver
*is* the right one to use. On Win10, "sit back and ...
enjoy the ride".

Paul

Wow !

I'm betting it's lint...;-)

--


Bob S.

Bob_S wrote:
"Paul" wrote in message news

Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.
i sure would appreciate to learn how to display the USB drive file
contents -dave

You can look in Device Manager.

That shows the status of controller logic blocks,
as to whether the driver for the logic block is
loaded.

What it doesn't tell you, is whether the external
port on the PC actually has power. Or if the pad drivers
are blown (that's happened on Intel ICH5 years ago).
If for some reason the VCC feeding a USB stack is shorted,
the Polyfuse opens and none of the (two) ports on
that stack would have power.

This is why, using a USB stick with a LED on it,
or even a "USB reading lamp" toy, can help determine
if the necessary power ingredient is present.

You can use this program, to look for state changes
when the stick is plugged in. This is easier to find
than the latest Microsoft UVCView.

https://www.uwe-sieber.de/usbtreeview_e.html

Part of the USB negotiation, is the formation of
"Endpoints". The status in the examples on that page,
will likely show that endpoints have formed, and the
config space is being read out.

Without the lowest level of protocol working, no
higher protocols are going to work (like, mounting
a file system).

In rare cases, USB is completely dead, from a driver
perspective, but since you're not complaining about
any keyboard/mouse problem, it means you probably
haven't turned the ports off entirely by accident.
You should be seeing at least *some* working examples
in USBTreeView (HID devices). The BIOS has some control
over ports, as an example. There were a few older
BIOS that allowed reducing the number of enabled ports
a bit at a time.

Windows 10 isn't entirely blameless. From time to time
there's been flaky behavior. In 16299, I can't say
I've seen that lately, but was seeing it in the past.

Unless an endpoint forms, via driver and lowest level
of protocol, there's no "sneaking past" something. TestDisk
for example, won't be able to look at the stick, unless
USBTreeView is showing config space. I'm not aware
of anyone having written a "tunnel driver" to get
past the system drivers.

You could boot a Linux LiveDVD, and compare test
results on USB insertion there, if you thought the
hardware was defective. If Linux sees everything,
and the transfer speeds are what you'd expect, then
that casts suspicion on Windows drivers (or something).
Win10 uses in-box drivers for USB, like XHCI for USB3
and so on. If you were to insert a vendor mini-CD with
USB3 drivers, it usually makes a call to the in-box driver
to finish the installation. Roughly translated,
that means the hardware company driver won't help.
If you're on Win7, where there is no in-box USB3 XHCI driver,
then that's a case of where the hardware company driver
*is* the right one to use. On Win10, "sit back and ...
enjoy the ride".

Paul

Wow !
I'm betting it's lint...;-)


Actually, there is another possibility, one I experienced here.

There can actually be "manufacturing debris" on connector contacts.

This happens during the "PCB wash step". Dirty wash liquid, with
solder resin, flux, or other materials, floats in the wash. It
can leave a residue on surfaces. One that, if you take enough
electronics apart, you will probably have seen at some point,
on the tops of large chips (weird stain pattern).

At work, we used rubber plugs on the production line. So
perhaps a USB port would come with a plug in it, and the
plug would keep the wash liquid out of it. When the manufacturing
steps were completed, and the product moved to Final Test, the
plugs would come out.

In the old days, the washing machine used trichloroethylene,
which is considered in the state of California to be a
carcinogen (as well as dissolving parts of your brain perhaps).
Health and Safety took away my 4 liter bottle of trike,
even though I wasn't abusing it (I only occasionally used
a swig of it, to spot clean a PCB with a Kimwipe). It was outlawed
at some point. Health and Safety inspected all the invoices
they could find, to figure out "I had trike". They knew
exactly where to look.

In modern day soldering systems, the flux is water soluble.
That means the washing machine now uses H2O, no more trike.

Anyway, I bought an Asus motherboard, one with the special
Marvell cable tester support in the NIC. I plugged in the
cable, and damn if my network didn't work on a brand new
machine. This was an *excellent* opportunity to install
the Marvel VCT driver, and actually test. And the test
told me "a pin is open". On the RJ45, one (or two) pins out of
eight were apparently dirty (VCT can only narrow it down
to a pin pair). A visual inspection with a LED flashlight,
didn't show an obvious smudge.

Rather than reach for a bottle of any sort of solvent,
I simply plugged and unplugged the RJ45 five times,
and the wiping action cleaned it. The Marvell VCT showed
it was working.

If you use dams or plugs, you can protect hardware on the
production line, against dirty wash water. I couldn't
tell you today, how well that washing machine works, or
whether they even wash them any more. Sooner or later,
some genius will figure out a way to make the washing
step unnecessary.

Paul

On 4/15/2018 2:02 PM, Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave


click "Computer" and itt'll show up and it is treated just like another
drive

On Mon, 16 Apr 2018 07:18:13 -0500, Mathedman
wrote:

On 4/15/2018 2:02 PM, Dave C wrote:
I have a new Dell desktop, Win 10. Today I wanted to install an app
via a USB stick. When I put the stick into Any of the available USB
ports, nothing happens. I was expecting to see a notification, that
the drive had been inserted. When I use File Explorer, I am unable to
see the USB drives.

i sure would appreciate to learn how to display the USB drive file
contents -dave


click "Computer" and itt'll show up and it is treated just like another
drive


Yup, that's how it works on my Dell. Your task bar will then have an
item that looks like the outline of a USB thumbstick. Right click on
that and select "eject ...." for the appropriate USB device before
removing it. This tells Windows to finish writing any cached data to
the device.

-dan z-


--
Someone who thinks logically provides
a nice contrast to the real world.
(Anonymous)

So how does this play into all of this ?

Windows recognizes some USB drives as a removable drive and others as not.

i.e. plug in a usb drive and get a audible notification for some and
silence for others.

There is a windows API that detects usb inset and remove BUT for some
usb drives it does not.

Talking about a usb drive is the standard flash or thumb drive not those
terabyte usb drives boxes (I have those too).

Puddintane wrote:
So how does this play into all of this ?

Windows recognizes some USB drives as a removable drive and others as not.

i.e. plug in a usb drive and get a audible notification for some and
silence for others.

There is a windows API that detects usb inset and remove BUT for some
usb drives it does not.

Talking about a usb drive is the standard flash or thumb drive not those
terabyte usb drives boxes (I have those too).


The controllers in the USB drives, are following two different
practices. This is caused by the state of the RMB bit.

https://www.uwe-sieber.de/usbstick_e.html

You could try Googling the product make and model and "RMB" and
see what shows up.

Paul