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#1
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O.T. Slow Start-up
I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, Malwarebytes, Avast Professional, Windows Defender and Windows firewall. 1TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have a Dell Optiplex 780 MT, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast, Windows Defender and Windows firewall. 750GB HD Core 2 Duo-2.93 GHz Ram 4.0 System type: 64-bit operating system External hard drives: Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Here's the problem,.. lately I've noticed the 8500 is taking longer and longer to boot up. Normally, it's within a few minutes but today it took 20 minutes and I had to do a system restore via safe mode with networking and used the troubleshooting diagnosis to connect to the Internet. The 780 booted and connected with no problem whatsoever. So should I check the HD to see if that's the problem? chkdsk /r c: or I could just swap HD's as I have a spare or is it something else? This just came out of the blue because it had been working fine. When I did the System restore it showed the last two updates were Critical and I wonder if that had something to do with it? I run scans on a regular basis and they haven;t found anything. Thoughts/Suggestions? Robert |
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#2
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O.T. Slow Start-up
On 7/8/2016 11:48 PM, Mark Twain wrote:
I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast Professional, Windows Defender and Windows firewall. 1TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have a Dell Optiplex 780 MT, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast, Windows Defender and Windows firewall. 750GB HD Core 2 Duo-2.93 GHz Ram 4.0 System type: 64-bit operating system External hard drives: Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Here's the problem,.. lately I've noticed the 8500 is taking longer and longer to boot up. Normally, it's within a few minutes but today it took 20 minutes and I had to do a system restore via safe mode with networking and used the troubleshooting diagnosis to connect to the Internet. The 780 booted and connected with no problem whatsoever. So should I check the HD to see if that's the problem? chkdsk /r c: or I could just swap HD's as I have a spare or is it something else? This just came out of the blue because it had been working fine. When I did the System restore it showed the last two updates were Critical and I wonder if that had something to do with it? I run scans on a regular basis and they haven;t found anything. Thoughts/Suggestions? Robert First thing I'd do is boot a live linux CD. I like MacPup 5.50. That will tell you if it's a hardware problem. I buy a bunch of stuff at garage sales. A significant portion of the time, the CPU heatsink is plugged with pet hair and causing overheating that slows things to a crawl. Blow out the cat hair and it's all good. Worth a look. |
#3
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O.T. Slow Start-up
I checked for updates first and found two
optional and did those then created a restore point and then tried a Linux CD I had and it booted, so backed out of it and restarted the system and everything came up fine like normal. So I don't know what to make of it? I'm hoping no issues tomorrow when I logon. Thanks, Robert |
#4
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O.T. Slow Start-up
Mark Twain wrote:
I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast Professional, Windows Defender and Windows firewall. 1TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have a Dell Optiplex 780 MT, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast, Windows Defender and Windows firewall. 750GB HD Core 2 Duo-2.93 GHz Ram 4.0 System type: 64-bit operating system External hard drives: Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Here's the problem,.. lately I've noticed the 8500 is taking longer and longer to boot up. Normally, it's within a few minutes but today it took 20 minutes and I had to do a system restore via safe mode with networking and used the troubleshooting diagnosis to connect to the Internet. The 780 booted and connected with no problem whatsoever. So should I check the HD to see if that's the problem? chkdsk /r c: or I could just swap HD's as I have a spare or is it something else? This just came out of the blue because it had been working fine. When I did the System restore it showed the last two updates were Critical and I wonder if that had something to do with it? I run scans on a regular basis and they haven;t found anything. Thoughts/Suggestions? Robert Now that you've run a Restore, you've wiped out whatever the changes were. You have not indicated, whether the Restore made things normal again or not. Or, whether they're still broken. I would have suggested going to the Windows Update control panel, and checking the entry on the left side that lists the history of installed updates. To see what updates were installed. One of the critical Win7 updates will be the full screen banner that warns "Your time to get Windows 10 is running out", as the last day to get a free upgrade is July 29. So they push out an update to put their advertising on your screen. That could be one of the KB numbers. There are something like 8-10 updates that I *did not* install on my Win7 laptop, the last time I updated it. These were telemetry updates, the Win10 Upgrade Advisor for Windows 7 and so on. ******* The .NET updates can cause indigestion as well. But the symptoms would be, the network interface would be slow to start. The desktop might appear, but the network icon might indicate it is disconnected. Using the ngen command to check for uncompiled assemblies sometimes helps. C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\ngen .exe executequeueditems As for the path of that executable, ngen.exe can exist in two or three places. A file search may tell you the path to use on your machine. You use that command in a "Run as Administrator" Command Prompt window. You use it, after Windows Update has installed .NET updates, and later you notice that things like the network icon aren't working, or you get a warning the Firewall is not running. All sorts of stuff appears broken, when .net assemblies need to be recompiled. The above command normally isn't needed on Windows 7, but I was forced to use this a week or two ago, on the laptop. While it is fun to run CHKDSK, your system eventually recovers. You don't indicate any "killer" errors, so it doesn't sound like the boot stopped dead. I would certainly use CHKDSK, if I had been power-cycling the computer in an attempt to regain control. If the disk appears to be slow, I would check the SMART statistics. The HDTune health tab can do that. Sometimes the computer comes with OEM software that reads out the disk health for you. I've had one instance though, where SMART did not contain any bad news, and the C: partition was slow because of sector re-allocation (a kind of repair). And I replaced the drive, even though SMART claimed the drive was "Healthy". Paul |
#5
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O.T. Slow Start-up
The computer is still 'broken' and took
another 20 minutes to boot and also had to use the diagnostics to connect to the Internet again because it's ot connting on it's own. Here are the updates: http://i67.tinypic.com/qyfl1j.jpg Here are the results of HDTune: http://i64.tinypic.com/2pyweid.jpg http://i63.tinypic.com/2h7mj6c.jpg Thanks, Robert |
#6
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O.T. Slow Start-up
Mark Twain wrote:
The computer is still 'broken' and took another 20 minutes to boot and also had to use the diagnostics to connect to the Internet again because it's ot connting on it's own. Here are the updates: http://i67.tinypic.com/qyfl1j.jpg Here are the results of HDTune: http://i64.tinypic.com/2pyweid.jpg http://i63.tinypic.com/2h7mj6c.jpg Thanks, Robert KB2952664 - this is the GWX Win10 Upgrade Advisor install KB3170735 - this is a weird one. - July 2016 Update for Windows Journal "The fourth patch, KB 3170735, has a different pedigree. It's an optional, nonsecurity update for Windows Journal hat "adds the capability to notify you about future Windows Journal developments." Windows Journal, you may recall, is a prehistoric, pen-centric, note-taking application -- kind of a Neanderthal OneNote -- that appeared in WinXP Tablet. Except for security patches, it has languished unchanged since then. " So the second one really shouldn't be doing anything. ******* The first HDTune shows a normal 2016-grade HDTune curve of a 210MB/sec class Seagate drive. Just like my DT3000DM001 drive. Looks normal. The second HDTune picture has "Reallocated sector = 0" and there are no problems there. So if the computer is slow, it is software related somehow. Look in Task Manager, and see if a SVCHOST is railed. If you cannot get Task Manager to open, then you're in real trouble (malware, or worse, ransomware). Paul |
#7
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O.T. Slow Start-up
This is what I mean,.. how is one suppose
to know if something is Windows 10 related if they 'hide' it under KB2952664 ? Should I uninstall this? Here's my Task Manager: http://i66.tinypic.com/2udxnb8.jpg I don't see a SVCHOST Robert |
#8
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O.T. Slow Start-up
p.s. is FF saying they it's running
on 32bit versus 64 bit? If so, how did that happen? I also see an Image X and have no idea what that is. Thanks, Robert |
#9
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O.T. Slow Start-up
p.s.s
I don't know if this is related or not but I have my screen saver disabled yet when I'm away for a period of time the screen goes black. It does respond when I move the mouse when I return but the screen is usually always on. I checked the screen saver settings and it's still disabled so I don;t know why it's blacking out the screen. Robert |
#10
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O.T. Slow Start-up
Mark Twain wrote:
p.s. is FF saying they it's running on 32bit versus 64 bit? If so, how did that happen? I also see an Image X and have no idea what that is. Thanks, Robert Firefox is available in 32 bit and 64 bit versions. A default install might still be 32 bit. A 64 bit OS can run 32 bit programs. The only time this is a problem, is if Firefox consumes large amounts of memory - it cannot use all the memory on the computer if it is a 32 bit program. I do not know, if Firefox will change from a 64 bit to a 32 bit, or a 32 bit to a 64 bit, while updating. Since there are two Program Files folders, it shouldn't really be doing it that way. ******* ImageX https://technet.microsoft.com/en-us/...(v=ws.10).aspx ImageX could be part of installing Windows 10. I didn't notice when allowing GWX to do its thing on my laptop, whether ImageX was used or not. If you have your GWX control panel installed, you'd want to check it and see what status it shows. http://blog.ultimateoutsider.com/201...ly-remove.html A Windows10 Free Upgrade is coming into your computer if: 1) You see an hour or more of network LED flashing, depending on your broadband speed. It used to take close to four hours to get the preview versions, with my slower ADSL. A file with a name like BITSxxx stored somewhere in SoftwareDistribution, might be where it's temporarily storing the file. The file then gets converted to something useful, in the folder in (2). 2) C:\$WINDOWS.~BT folder present. Checking the size shows a significant amount of files. If it only showed ~1MB, that's considered "empty". If it had 3.5GB or 7GB of files or so, that means it is getting ready for an install. It's possible ImageX is unpacking the install.wim in the C:\$WINDOWS.~BT folder. If so, considering the hours that have passed since your post, it could already have copied the files into your C:\Windows. You might well get a "surprise" when you go to shut down the computer next, like instead of "Shutdown", it might say "Shutdown and Install" or something. Let's hope the GWX Control Panel from ultimateoutsider.com can give you a measure of control. As otherwise, I cannot think of a good reason for a mature copy of Windows 7 to be putzing around with ImageX. You can think of this approach, as, um, Microsoft Malware. I run my Windows 7 with Windows Update in fully manual mode. When I tested the Microsoft automatic install of Win10, the Windows Update window was covered with a banner, announcing I was eligible for the free upgrade. So there was some feedback for me to see, and I had an opportunity (if I wanted), to stop it. If you run your Windows Update "full auto", then there might be just one chance to stop the Windows 10 install. And you'd have to be very very careful to read the dialog box. As long as you have a set of recent backups of C: as a form of protection for C:\Windows and C:\Program Files, you can undo this stuff. And since you already did some sort of "restore" recently, it sounds like you have some materials to work with. But use the GWX Control Panel first, and see what the status is. Paul |
#11
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O.T. Slow Start-up
Mark Twain wrote:
p.s.s I don't know if this is related or not but I have my screen saver disabled yet when I'm away for a period of time the screen goes black. It does respond when I move the mouse when I return but the screen is usually always on. I checked the screen saver settings and it's still disabled so I don;t know why it's blacking out the screen. Robert You have many failed "upgrades" to the NVidia video driver. But we know in a previous case, where the NVidia package came in via the NVidia Updater sitting on your system, it's one (unimportant) optional part of the installer that was failing. The basic driver and control panel portions, installed with no problem. The Windows Update failures are different. You've apparently set your Windows Update to accept hardware updates, and what you should be getting, is an abbreviated version of the NVidia package (without ShadowPlay). And so those failure reports in Windows Update could be subtly different. I'm pretty careful to: 1) Disable hardware updates from Microsoft. 2) Not install automatic update softwares from NVidia or ATI, which would be continually updating the driver. If I was an avid gamer with a Steam account, maybe this is a great idea. But for more pedestrian usages of the computer (that's me), all these update serve no purpose. As long as the basic video card functions are working properly, 2D and 3D acceleration seem to work, no helper processes are dying and spewing error dialogs on the screen, I don't bother hunting down and installing yet another video card update. The idea is to seek stability... and then leave it alone. Seeking stability means, when you get a new computer, in the first couple days you may install two or three different video drivers. Then you test, by playing a simple 3D game, using Adobe Flash (with hardware acceleration enabled), and you run your test suite. Usually, of the two or three drivers, you find one that seems to be working. And after that, years pass with no updates... I got one ATI video card, where the driver on the CD in the box, would crash on boot. So there is no guarantee that the first driver you try, or even the driver that came in the box, work properly. It was a simple matter to use another computer to find a newer driver online, and fix it. The driver on the CD, was the first version of SMARTGart. ATI did figure it out eventually, and later SMARTGart operated flawlessly. But because that feature involved changing the bus speed of the video card, it was pretty dangerous. And it took ATI a while to figure out all the variables, all the machines with quirky behavior and so on. And this is why you test two or three drivers. As in my case, the first driver I used (came on the CD), was a disaster. Paul |
#12
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O.T. Slow Start-up
I posted this in an earlier separate post:
his isn't really a problem per se but I usually check for updates on a regular basis and there has been one optional update (NVidia) that never completes. http://i66.tinypic.com/2njjd75.jpg so in looking up the error code https://support.microsoft.com/en-us/kb/952032 it seems that it can only be updated on the NVidia site? So why is it in Windows Updates? Just curious, as I don't really need it as I'm not a gamer. Thanks, Robert |
#13
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O.T. Slow Start-up
I logged the 8500 off when I shouldn't
have because now I cannot connect. I keep trying by shutting the system down and/or restarting but still no connection. Regarding the 32 bit vs 64 bit does that mean that by having FF 32 bit my 12 GB of Ram aren't being fully used? If so, I would like to change it to 64 bits which is what I thought I had. It sounds as if I should uninstall Image X ? I can't check the GWX control panel since I can't connect. There is a colored bar on Yahoo I think for installing Windows 10 but I ignore it. Can we not use Agent Ransack to search for BITSxxx? I have my updates set to manual remember I showed you the screenshots ? This was when you were helping me set up everything. So should I put in the spare HD at this point ? Thoughts/Suggestions? Robert |
#14
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O.T. Slow Start-up
Mark Twain wrote:
I logged the 8500 off when I shouldn't have because now I cannot connect. I keep trying by shutting the system down and/or restarting but still no connection. Regarding the 32 bit vs 64 bit does that mean that by having FF 32 bit my 12 GB of Ram aren't being fully used? If so, I would like to change it to 64 bits which is what I thought I had. I wouldn't bother messing around, if it is working right now :-) I don't know how things like Adobe Flash work, when you change between 32 bit Firefox and 64 bit Firefox. I don't want to screw up your setup. It sounds as if I should uninstall Image X ? ImageX and DISM are built-in tools. Seeing ImageX is a "symptom", not a "cure". We know something evil is going on, but ImageX by itself is not to blame. I can't check the GWX control panel since I can't connect. Use the 780 to download it. Put it on a USB stick. Carry it over to the 8500. This is why you have two computers :-) There is a colored bar on Yahoo I think for installing Windows 10 but I ignore it. The yellow bar might be a tool bar or plugin for media content. Let's hope Win10 cannot be delivered that way... Can we not use Agent Ransack to search for BITSxxx? Yes. But then what ? Run the WindowsUpdate reset BAT file and delete the download ? The install logic will eventually get back to doing the same things. That's why we're reaching for our GWX control panel. That's the tool for setting a couple registry entries. I thought you'd already set the key registry entries to stop Windows 10, using GWX panel. I have my updates set to manual remember I showed you the screenshots ? This was when you were helping me set up everything. So should I put in the spare HD at this point ? Thoughts/Suggestions? Robert The spare is for emergencies when your OS won't boot. Your OS boots right now, so that problem is solved. But if you think your OS is too hobbled to do any sort of repair, then maybe the spare is a good idea at this point. Remember that there are many repair procedures, but eventually, even genius repair people "nuke and pave" a problem, because it's taking too long to fix. In your case, I'm not sure if there is a definite problem here, or even what is wrong. Taking a hammer to it, and restoring from backup might provide immediate relief, but the problem could only come back if the same ingredients remain in place. That's why I prefer to collect key tidbits of info, before giving up, so I have some idea what to avoid doing the next time. So it's your call. "Learning experience", or "fix with a hammer". Using a backup of the OS to restore, would be "fix with a hammer". Paul |
#15
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chkdsk on SD card
[Default] On Sat, 09 Jul 2016 07:05:59 -0400, in
microsoft.public.windowsxp.general Paul wrote: While it is fun to run CHKDSK, your system eventually recovers. You don't indicate any "killer" errors, so it doesn't sound like the boot stopped dead. I would certainly use CHKDSK, if I had been power-cycling the computer in an attempt to regain control. Gulp, I turned off my cell phone while it was doing something and when i restarted it, it said something like "SD error, consider reformatting". But it's only said that about 3 times out of 12 that I've started the phone since then, and everything in the phone seems to work, so far. Even if it said it all the time, if this were a computer drive, I would run chkdsk before I reformatted. Can I plug the SD card into a USB card reader and run CHKDSK?? |
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