Administrator has restricted this computer to access USB/1394 mass storage drives

Hello.

I recently purchased an Acer workstation with Windows XP SP2 installed on
it. After adding it to the domain, I cant access the CD/DVD drive or any USB
drives that I try to connect to it. I can't install any software either. I
keep getting messages like the one of the subject of this post, and I am
logged on to the computer as administrator.

I appreciate any help I can get.

Thanks,
Odracir

odracir;7750718 Wrote:
Hello.

I recently purchased an Acer workstation with Windows XP SP2 installed
on
it. After adding it to the domain, I cant access the CD/DVD drive or
any USB
drives that I try to connect to it. I can't install any software
either. I
keep getting messages like the one of the subject of this post, and I
am
logged on to the computer as administrator.

I appreciate any help I can get.

Thanks,
Odracir

Exact same machine, exact same problem, (almost exact same time problem
started). Also logged on as Administrator. It worked alright when I got
the PC but about six weeks later the problem started.

All I have found so far is under Device Manager, USB Controllers - one
of the USB Root Hubs has no value in the Device Usage fields. Usually
this would be either enabled or disabled.

??
Hamster9


--
hamster9

It turns out that Acers ship with an utility called Acer lanScope that
sometimes works and sometimes it doesn't. I have two identical machines, one
is working fine and the other one is giving me the problem above. If you
look on your tray there is an icon for lanScope Agent, and if you click on
it, it will give you the information that will show that all your devices
are locked. Supposedly you should be able to control these settings using
the Acer eLock utility, but I couldn't change the settings so I had to
uninstall the lanScope application and disable all the services for the Acer
applications, namely the Memcheck and the Lock something something (sorry, I
don't remember the full name)

OEMs should stop loading their machines with their utilities. Windows works
fine when alone.

After I uninstalled the lanScope agent I was able to access devices again.

Reg,
Odracir.


--
Ricardo

"hamster9" wrote in message
...

odracir;7750718 Wrote:
Hello.

I recently purchased an Acer workstation with Windows XP SP2 installed
on
it. After adding it to the domain, I cant access the CD/DVD drive or
any USB
drives that I try to connect to it. I can't install any software
either. I
keep getting messages like the one of the subject of this post, and I
am
logged on to the computer as administrator.

I appreciate any help I can get.

Thanks,
Odracir

Exact same machine, exact same problem, (almost exact same time problem
started). Also logged on as Administrator. It worked alright when I got
the PC but about six weeks later the problem started.

All I have found so far is under Device Manager, USB Controllers - one
of the USB Root Hubs has no value in the Device Usage fields. Usually
this would be either enabled or disabled.

??
Hamster9


--
hamster9

Hello All You Acer Blessed Fellow Sufferers.
Greetings!

Today,I decided to commit suicide...or something like it.I couldn't
take it anymore!!!
Went into Control Panel.
Add or Remove Programs.
Held my breath...
&
Removed EVERY TRACE of Acer this and that!@!
I'm ALIVE.
Hey.
There's nothing like listening to Buddha*Bar.
Again!On my CD drive.
Go for it!
Groove on All.
HAPPY*2008!!!
Mayora


--
marturner
------------------------------------------------------------------------
marturner's Profile: http://forums.techarena.in/member.php?userid=39338
View this thread: http://forums.techarena.in/showthread.php?t=773092

http://forums.techarena.in