Windows Help and Support Service (helpsvc) will not start

I cannot access the Windows Help and Support Service on my computer. I've
even tried querying it from the command line and nothing comes up. What is
the best way to reinstall the service and get it working correctly again? I
cannot access config.sys either. Any guidance will be greatly appreciated!

hi,

do you receive any error messages??............how long has it stopped
working for??

If it has been only recently they have stopped working.......... try running
the 'system restore' feature in windows xp. Restore the computer to a date
before the problem started.

Banshee_V

Unfortunately this has been going on for sometime and I've finally become
annoyed with it enough to fix it.
The error I get is just that the Help and Support Service is not running and
that I should start the service. However, it will not start. I'm pretty
certain the registry has become corrupt because the files for the service
still seem to be intact in Windows. Any other ideas? Thanks.

"Banshee_V" wrote:

hi,

do you receive any error messages??............how long has it stopped
working for??

If it has been only recently they have stopped working.......... try running
the 'system restore' feature in windows xp. Restore the computer to a date
before the problem started.

Banshee_V

Resolve the Help and Support Service startup failures:
http://windowsxp.mvps.org/helpsvcfix.htm

Reinstalling Help and Support Center in Windows XP:
http://windowsxp.mvps.org/rebuildhelp.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"cmclimans" wrote in message
...
Unfortunately this has been going on for sometime and I've finally become
annoyed with it enough to fix it.
The error I get is just that the Help and Support Service is not running
and
that I should start the service. However, it will not start. I'm pretty
certain the registry has become corrupt because the files for the service
still seem to be intact in Windows. Any other ideas? Thanks.

"Banshee_V" wrote:

hi,

do you receive any error messages??............how long has it stopped
working for??

If it has been only recently they have stopped working.......... try
running
the 'system restore' feature in windows xp. Restore the computer to a
date
before the problem started.

Banshee_V