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#1
August 31st 06, 05:22 PM
posted to microsoft.public.windowsxp.hardware
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CD/RW and DVD/RW are not functioning
CD/RW and DVD/RW are not functioning. This is the error message I get
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. ( code 19). I have tried every thing to correct the problem I cant even restore to an earlier time 
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#2
August 31st 06, 07:18 PM
posted to microsoft.public.windowsxp.hardware
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CD/RW and DVD/RW are not functioning
Try removing the ribbon cable from the CD and DVD drives, then boot to
Windows. After booting to Windows, shut the system down and reconnect the cables to the CD and DVD drives. Turn on the PC and boot to Windows again and see if you get a message indicating a new device has been found. See if the error has gone away and you can access the CD and DVD. JS "Ginger" wrote in message ... CD/RW and DVD/RW are not functioning. This is the error message I get Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. ( code 19). I have tried every thing to correct the problem I cant even restore to an earlier time
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