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#1
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Can't install local fax printer
Hello,
I have installed "Fax Sevices" and configured them, My modem is operational, but I cannot install the fax printer. When I click on the "install local fax printer" button in control panel/printers and faxes, there is no response from the PC. I have Win XP HE with SP2 integrated. -- *M* |
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#2
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Can't install local fax printer
"Mart" wrote in message ... Hello, I have installed "Fax Sevices" and configured them, My modem is operational, but I cannot install the fax printer. When I click on the "install local fax printer" button in control panel/printers and faxes, there is no response from the PC. I have Win XP HE with SP2 integrated. -- *M* Don't bother. See below. |
#3
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Can't install local fax printer
Start he
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132 2. Why can't the XP Fax Installation Program find the Installation Files? In this case, it sounds you may have security data base corruption as documented he http://support.microsoft.com/kb/884018/EN-US/ You cannot add a Windows component in Windows XP You can either: 1. Get the hotfix mentioned in the KB article and install it. Microsoft usually waives any charges for support calls to get supported hotfixes listed in Knowledge Base articles. 2. Try this procedure using the Esentutl.exe utility mentioned in the KB article to recover from security database corruption: http://h10025.www1.hp.com/ewfrf/wc/g...name=c00270202 HP and Compaq Notebook PCs: Unable to Install Windows XP Fax Software Note that Microsoft does NOT recommend that you use the Esentutl.exe utility and would prefer you try the hotfix. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Mart" wrote in message ... Hello, I have installed "Fax Sevices" and configured them, My modem is operational, but I cannot install the fax printer. When I click on the "install local fax printer" button in control panel/printers and faxes, there is no response from the PC. I have Win XP HE with SP2 integrated. -- *M* |
#4
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Can't install local fax printer
The fxsapi.dll & fxscfgwz.dll files are not compressed, Search found them in
C:\windows\system32. I do not have a i386 folder in c:\windows. I do not get any type or messages if I click on the "install local fax printer" button (actually NOTHING happens when I press it), and according to article kb884018 I should be getting some type of error message, thus I don't thik that this will solve my problem. Pls help -- *M* "Mart" wrote: Hello, I have installed "Fax Sevices" and configured them, My modem is operational, but I cannot install the fax printer. When I click on the "install local fax printer" button in control panel/printers and faxes, there is no response from the PC. I have Win XP HE with SP2 integrated. -- *M* |
#5
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Can't install local fax printer
The fxsapi.dll & fxscfgwz.dll files are not compressed, the search function
found them in c:\windows\system32. I do not have a i386 folder in c:\windows. I do not get any type of message when I click on "install local fax printer" (actually NOTHING happens when I click on it), article kb884018 refers to error messages, thus I don't think that this will resolve my problem. Pls help. -- *M* "Hal Hostetler [MVP P/I]" wrote: Start he http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132 2. Why can't the XP Fax Installation Program find the Installation Files? In this case, it sounds you may have security data base corruption as documented he http://support.microsoft.com/kb/884018/EN-US/ You cannot add a Windows component in Windows XP You can either: 1. Get the hotfix mentioned in the KB article and install it. Microsoft usually waives any charges for support calls to get supported hotfixes listed in Knowledge Base articles. 2. Try this procedure using the Esentutl.exe utility mentioned in the KB article to recover from security database corruption: http://h10025.www1.hp.com/ewfrf/wc/g...name=c00270202 HP and Compaq Notebook PCs: Unable to Install Windows XP Fax Software Note that Microsoft does NOT recommend that you use the Esentutl.exe utility and would prefer you try the hotfix. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Mart" wrote in message ... Hello, I have installed "Fax Sevices" and configured them, My modem is operational, but I cannot install the fax printer. When I click on the "install local fax printer" button in control panel/printers and faxes, there is no response from the PC. I have Win XP HE with SP2 integrated. -- *M* |
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