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#1
October 13th 06, 12:36 AM
posted to microsoft.public.windowsxp.basics
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CD Drive not Recognized
I placed a CD in my CD-ROM drive, but nothing happened. I am using Windows
XP, SP2, on a Dell computer. I tried the setup utility in the BIOS; I set all of the drives listed to "AUTO", but this did nothing. The CD-ROM drive still does not show up in "My Computer." What can I do in order to be able use a CD on my computer? 
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#2
October 13th 06, 12:47 AM
posted to microsoft.public.windowsxp.basics
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CD Drive not Recognized
Juan G. wrote:
I placed a CD in my CD-ROM drive, but nothing happened. I am using Windows XP, SP2, on a Dell computer. I tried the setup utility in the BIOS; I set all of the drives listed to "AUTO", but this did nothing. The CD-ROM drive still does not show up in "My Computer." What can I do in order to be able use a CD on my computer? Does the CD drive show at bootup (before Windows loads) and does it show in the BIOS? If not - this is a hardware issue - nothing to do with Windows. Check the drive jumper settings and make sure the cables are connected securely. If it is not seen in your system BIOS - windows will never see it. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
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#3
October 13th 06, 01:19 AM
posted to microsoft.public.windowsxp.basics
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CD Drive not Recognized
Shenan,
Thank you for your response. When I run the BIOS, this is what I see: Diskette Drive A: 1.44 MB Disc Primary Drive 0: Hard Drive Primary Drive 1: Unknown Device Secondary Drive 0: Unknown Device Secondary Drive 1: Unknown Device When I continue with the boot up, I get the message: Primary Drive 1: not found Secondary Drive 0: Not found Secondary Drive 1: Not found The "A" drive shows up in "My Computer", but no other drives show up. The CD drive is built-in to my computer, just as my "A" drive. My computer is a Dell OptiFlex GX260 Series, with BIOS revision A03. Any ideas? "Shenan Stanley" wrote: Juan G. wrote: I placed a CD in my CD-ROM drive, but nothing happened. I am using Windows XP, SP2, on a Dell computer. I tried the setup utility in the BIOS; I set all of the drives listed to "AUTO", but this did nothing. The CD-ROM drive still does not show up in "My Computer." What can I do in order to be able use a CD on my computer? Does the CD drive show at bootup (before Windows loads) and does it show in the BIOS? If not - this is a hardware issue - nothing to do with Windows. Check the drive jumper settings and make sure the cables are connected securely. If it is not seen in your system BIOS - windows will never see it. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
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#4
October 13th 06, 02:03 AM
posted to microsoft.public.windowsxp.basics
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CD Drive not Recognized
Juan G. wrote:
I placed a CD in my CD-ROM drive, but nothing happened. I am using Windows XP, SP2, on a Dell computer. I tried the setup utility in the BIOS; I set all of the drives listed to "AUTO", but this did nothing. The CD-ROM drive still does not show up in "My Computer." What can I do in order to be able use a CD on my computer? Shenan Stanley wrote: Does the CD drive show at bootup (before Windows loads) and does it show in the BIOS? If not - this is a hardware issue - nothing to do with Windows. Check the drive jumper settings and make sure the cables are connected securely. If it is not seen in your system BIOS - windows will never see it. Juan G. wrote: Shenan, Thank you for your response. When I run the BIOS, this is what I see: Diskette Drive A: 1.44 MB Disc Primary Drive 0: Hard Drive Primary Drive 1: Unknown Device Secondary Drive 0: Unknown Device Secondary Drive 1: Unknown Device When I continue with the boot up, I get the message: Primary Drive 1: not found Secondary Drive 0: Not found Secondary Drive 1: Not found The "A" drive shows up in "My Computer", but no other drives show up. The CD drive is built-in to my computer, just as my "A" drive. My computer is a Dell OptiFlex GX260 Series, with BIOS revision A03. Any ideas? Looking at what you have given... Your internal CD drive is not being seen in the BIOS. If you have done what I suggested (opened the computer and made sure the cables arre securly connected - while the machine is off of course and checked the jumper settings on the CD drive) -- then you likely have a dead CD/DVD drive and it needs to be replaced. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
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#5
October 13th 06, 09:37 PM
posted to microsoft.public.windowsxp.basics
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CD Drive not Recognized
Has this CD-Rom drive ever worked in the past?
-- XP - WNP Today is the first day of the rest of your life. If you find this response helpful, rate it below. "Juan G." wrote: I placed a CD in my CD-ROM drive, but nothing happened. I am using Windows XP, SP2, on a Dell computer. I tried the setup utility in the BIOS; I set all of the drives listed to "AUTO", but this did nothing. The CD-ROM drive still does not show up in "My Computer." What can I do in order to be able use a CD on my computer?
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