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#1
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Windows XP FAX Disconnects
I am trying to use the Windows FAX program. I set up the script for
long-distance and international calls. The program dials access number, account number, PIN, destination codes and numbers correctly, BUT it disconnects before the called phone ever answers. Message: No Answer Is there a time-out setting that I am missing? Any suggestions? Thanks, DHD |
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#2
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Windows XP FAX Disconnects
Yes, there is a connect tine-out setting for the modem. 'Control
Panel|Phone and Modem Options|Modems|Properties|Advanced|Change Default Preferences', change the value in the "Cancel the call if not connected within (xx) seconds" window. You may also need to add several commas to the end of the phone number to keep the modem busy a little longer; each comma adds a 2-3 second delay to the call sequence. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "DHD" wrote in message ... I am trying to use the Windows FAX program. I set up the script for long-distance and international calls. The program dials access number, account number, PIN, destination codes and numbers correctly, BUT it disconnects before the called phone ever answers. Message: No Answer Is there a time-out setting that I am missing? Any suggestions? Thanks, DHD |
#3
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Windows XP FAX Disconnects
Hal,
Thanks for your advice. I reset the time-out from 60 sec. to 90 sec. and added commas to the calling number. I think my Intel modem 537EP V9x DF PCI does not support a longer time-out setting, because the modem still disconnects after 60 sec. Thanks anyhow. DHD "Hal Hostetler [MVP-P/I]" wrote: Yes, there is a connect tine-out setting for the modem. 'Control Panel|Phone and Modem Options|Modems|Properties|Advanced|Change Default Preferences', change the value in the "Cancel the call if not connected within (xx) seconds" window. You may also need to add several commas to the end of the phone number to keep the modem busy a little longer; each comma adds a 2-3 second delay to the call sequence. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "DHD" wrote in message ... I am trying to use the Windows FAX program. I set up the script for long-distance and international calls. The program dials access number, account number, PIN, destination codes and numbers correctly, BUT it disconnects before the called phone ever answers. Message: No Answer Is there a time-out setting that I am missing? Any suggestions? Thanks, DHD |
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