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#1
September 21st 08, 12:06 PM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
(Laptop with XP Pro, Zyxel Prestige router, Sweex USB Antenna)
After I installed SP3, there are problems with the wireless communictaion between the laptop and the network: connection is made (although getting an IP-address takes very long), status is shown as connected, but the Internet cannot be reached. When running Windows Live Messenger Connection Troubleshooter the message "your gateway appears to be off-line" error code is 80072ee7. When removing the (WPA) security, the connection runs normal, but once the WPA-code is re-instated, the above problem returns. Please advise. Rob 
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#2
September 21st 08, 03:34 PM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
Have you tried WPA2?
-- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Pensionada" wrote in message ... (Laptop with XP Pro, Zyxel Prestige router, Sweex USB Antenna) After I installed SP3, there are problems with the wireless communictaion between the laptop and the network: connection is made (although getting an IP-address takes very long), status is shown as connected, but the Internet cannot be reached. When running Windows Live Messenger Connection Troubleshooter the message "your gateway appears to be off-line" error code is 80072ee7. When removing the (WPA) security, the connection runs normal, but once the WPA-code is re-instated, the above problem returns. Please advise. Rob
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#3
September 21st 08, 09:18 PM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
My router (Zyxel Prestige 2602HW-61) does not support WPA2. It was delivered
by my ADSL provider and is the only one that they support. However, it all worked fine until SP3 was installed ... -- Rob "Robert L. (MS-MVP)" wrote: Have you tried WPA2? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Pensionada" wrote in message ... (Laptop with XP Pro, Zyxel Prestige router, Sweex USB Antenna) After I installed SP3, there are problems with the wireless communictaion between the laptop and the network: connection is made (although getting an IP-address takes very long), status is shown as connected, but the Internet cannot be reached. When running Windows Live Messenger Connection Troubleshooter the message "your gateway appears to be off-line" error code is 80072ee7. When removing the (WPA) security, the connection runs normal, but once the WPA-code is re-instated, the above problem returns. Please advise. Rob
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#4
September 21st 08, 09:39 PM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
see if you have the latest firmware
http://www.zyxel.com/web/support_dow...el=P-2602HW-61 this model was discontinued. On Sun, 21 Sep 2008 13:18:00 -0700, Pensionada wrote: My router (Zyxel Prestige 2602HW-61) does not support WPA2. It was delivered by my ADSL provider and is the only one that they support. However, it all worked fine until SP3 was installed ... -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ http://digitalmediaphile.wordpress.com
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#5
September 21st 08, 10:11 PM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
Hey Barb,
I had already checked that and it is up-to-date. Because the ADSL-provider does not support other modems I cannot replace it, but if you are all convinced that this is the problem I could, of course, buy another router and connect it with a cable to the Zyxel... would set me back some 45 euro's (about 70$), but I would be willing to do so, if really sure that this would solve my problem. Is this documented somewhere by Microsoft? (that SP3 does not support simple WEP anymore, I mean) -- Rob "Barb Bowman" wrote: see if you have the latest firmware http://www.zyxel.com/web/support_dow...el=P-2602HW-61 this model was discontinued. On Sun, 21 Sep 2008 13:18:00 -0700, Pensionada wrote: My router (Zyxel Prestige 2602HW-61) does not support WPA2. It was delivered by my ADSL provider and is the only one that they support. However, it all worked fine until SP3 was installed ... -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ http://digitalmediaphile.wordpress.com
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#6
September 22nd 08, 02:26 AM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
On Sun, 21 Sep 2008 14:11:01 -0700, Pensionada wrote: I had already checked that and it is up-to-date. Because the ADSL-provider does not support other modems I cannot replace it, but if you are all convinced that this is the problem I could, of course, buy another router and connect it with a cable to the Zyxel... would set me back some 45 euro's (about 70$), but I would be willing to do so, if really sure that this would solve my problem. Is this documented somewhere by Microsoft? (that SP3 does not support simple WEP anymore, I mean) Are you using WPA or WEP? WPA-PSK with TKIP will work fine with SP3. This is what you should be using if your router (like mine) doesn't support AES-CCMP. Jim.
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#7
September 22nd 08, 09:47 AM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
Thank you.
I need to apologise as my router does support WPA2 after all, I was just looking at the wrong point in the menus .... So, I switched protocol, from WEP to WPA-PSK and bingo, the connection works again. My case is closed, but the conclusion seems that XP-SP3 no longer supports WEP-encryption. I sthis correct? -- Rob "James Egan" wrote: On Sun, 21 Sep 2008 14:11:01 -0700, Pensionada wrote: I had already checked that and it is up-to-date. Because the ADSL-provider does not support other modems I cannot replace it, but if you are all convinced that this is the problem I could, of course, buy another router and connect it with a cable to the Zyxel... would set me back some 45 euro's (about 70$), but I would be willing to do so, if really sure that this would solve my problem. Is this documented somewhere by Microsoft? (that SP3 does not support simple WEP anymore, I mean) Are you using WPA or WEP? WPA-PSK with TKIP will work fine with SP3. This is what you should be using if your router (like mine) doesn't support AES-CCMP. Jim.
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#8
September 22nd 08, 09:49 AM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
is the Zyxel a router or a modem router combination? Does your ISP
have a user support newsgroup or forum where you can see what other customers are doing? (or is there anything on dslreports.com). this is not a Microsoft issue. However, WEP is just not safe. You should be using a minimum of WPA-PSK. On Sun, 21 Sep 2008 14:11:01 -0700, Pensionada wrote: Hey Barb, I had already checked that and it is up-to-date. Because the ADSL-provider does not support other modems I cannot replace it, but if you are all convinced that this is the problem I could, of course, buy another router and connect it with a cable to the Zyxel... would set me back some 45 euro's (about 70$), but I would be willing to do so, if really sure that this would solve my problem. Is this documented somewhere by Microsoft? (that SP3 does not support simple WEP anymore, I mean) -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ http://digitalmediaphile.wordpress.com
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#9
September 22nd 08, 11:26 AM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
I guess you missed my last answer in which I apologised and admitted that I
had found the WPA security in the modem-router after all hidden in the menu at a place that was not logical to me. Anyway, the system is now up and running with WPA2. What remains, and here I differ in opinion with you: Microsoft should have stated that SP3 no longer supports WEP-security. It would have saved me a lot of time. Nevertheless, thank you for your support! -- Rob "Barb Bowman" wrote: is the Zyxel a router or a modem router combination? Does your ISP have a user support newsgroup or forum where you can see what other customers are doing? (or is there anything on dslreports.com). this is not a Microsoft issue. However, WEP is just not safe. You should be using a minimum of WPA-PSK. On Sun, 21 Sep 2008 14:11:01 -0700, Pensionada wrote: Hey Barb, I had already checked that and it is up-to-date. Because the ADSL-provider does not support other modems I cannot replace it, but if you are all convinced that this is the problem I could, of course, buy another router and connect it with a cable to the Zyxel... would set me back some 45 euro's (about 70$), but I would be willing to do so, if really sure that this would solve my problem. Is this documented somewhere by Microsoft? (that SP3 does not support simple WEP anymore, I mean) -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ http://digitalmediaphile.wordpress.com
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#10
September 22nd 08, 11:48 AM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
On Mon, 22 Sep 2008 01:47:01 -0700, Pensionada wrote: My case is closed, but the conclusion seems that XP-SP3 no longer supports WEP-encryption. I sthis correct? I don't think so. Jim.
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#11
September 22nd 08, 04:32 PM
posted to microsoft.public.windowsxp.network_web
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Wireless does not work with security after SP3 installation
Jim,
I have now found 3 cases (including my own laptop) where WEP-encryption was used until SP3. In these 3cases connection was no longer possible after SP3 was installed. But also, the problems were gone after switching over to WPA2. Hence my conclusion, but you may be right. For the sake of "academic" curiosity, I would like to know what the problem really is. Any suggestions? I could easily test at home. -- Rob "James Egan" wrote: On Mon, 22 Sep 2008 01:47:01 -0700, Pensionada wrote: My case is closed, but the conclusion seems that XP-SP3 no longer supports WEP-encryption. I sthis correct? I don't think so. Jim.
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