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#1
November 3rd 08, 05:01 PM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop.
Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Thanks! Scott 
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#2
November 3rd 08, 05:25 PM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
Is this a question about Windows XP, Scott?
--- Leonard Grey Errare Humanum Est Scott wrote: I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Thanks! Scott
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#3
November 3rd 08, 06:04 PM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
Leonard Grey wrote: Is this a question about Windows XP, Scott? --- Leonard Grey Errare Humanum Est Scott wrote: I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Thanks! Scott Leonard, Well, not directly. Can you suggest a better newsgroup? Scott
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#4
November 3rd 08, 06:14 PM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
The Gateway support site would be a good place to start, or the people you
bought the battery from. -- ---- Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375 Help Us Help You http://dts-l.net/goodpost.htm "Scott" wrote in message ... Leonard Grey wrote: Is this a question about Windows XP, Scott? --- Leonard Grey Errare Humanum Est Scott wrote: I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Thanks! Scott Leonard, Well, not directly. Can you suggest a better newsgroup? Scott
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#5
November 3rd 08, 06:16 PM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
https://support.gateway.com/support/...ct_tech1.shtml
--- Leonard Grey Errare Humanum Est Scott wrote: Leonard Grey wrote: Is this a question about Windows XP, Scott? --- Leonard Grey Errare Humanum Est Scott wrote: I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Thanks! Scott Leonard, Well, not directly. Can you suggest a better newsgroup? Scott
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#6
November 5th 08, 12:21 PM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
"Scott" wrote in message ... I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Thanks! Scott It could be normal. When your machine was new , how did it react?
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#7
November 5th 08, 08:54 PM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
philo wrote: "Scott" wrote in message ... I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Thanks! Scott It could be normal. When your machine was new , how did it react? When it was new, it always got down to 5% before shutting off, just as I had set it. Today, the battery got to 50%, and the computer just quit. No shutdown. Scott
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#8
November 5th 08, 09:08 PM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
Again, call the people you got the battery from, that is obviously not
normal. -- ---- Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375 Help Us Help You http://dts-l.net/goodpost.htm "Scott" wrote in message ... philo wrote: "Scott" wrote in message ... I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Thanks! Scott It could be normal. When your machine was new , how did it react? When it was new, it always got down to 5% before shutting off, just as I had set it. Today, the battery got to 50%, and the computer just quit. No shutdown. Scott
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#9
November 6th 08, 12:39 AM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
philo wrote:
"Scott" wrote in message ... I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Possibly. Have you checked the battery settings in Control Panel | Power Options? Gateways usually let you set the lower level trigger for the battery condition and the action to take when it reaches that stage. It could be set to 50%, and then anything from Shut Down to Hibernate to go into Standby. Even if you didn't change them yourself, things can happen to change them. Regards, Twayne Thanks! Scott It could be normal. When your machine was new , how did it react? When it was new, it always got down to 5% before shutting off, just as I had set it. Today, the battery got to 50%, and the computer just quit. No shutdown. Scott
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#10
November 8th 08, 02:50 AM
posted to microsoft.public.windowsxp.newusers
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Laptop Battery Problem
"Twayne" wrote in message ... philo wrote: "Scott" wrote in message ... I bought a new battery for my 3-year old Gateway M320S WinXP Pro laptop. Two of the last three times, when it got down to 15% battery remaining, the computer shut down abruptly. When I booted up and plugged in the external power, the battery stayed at 0% for several minutes, and then began charging. Could this be a defective battery? Possibly. Have you checked the battery settings in Control Panel | Power Options? Gateways usually let you set the lower level trigger for the battery condition and the action to take when it reaches that stage. It could be set to 50%, and then anything from Shut Down to Hibernate to go into Standby. Even if you didn't change them yourself, things can happen to change them. Regards, Twayne Good observation! Definitely worth looking into
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