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Runtime errors while printing
I'm experiencing runtime errors in two situations with my spouse's account on
my XP, but not on mine own account. My spouse's account has administrator privileges, just like mine. I also tried creating a new administrator account, which behaved the same as my spouse's account. First, when my spouse tries to print from IE7, it says "Internet Explorer Script Error" and "An error has occurred in the script on this page". The buttons flash in respond to a mouse click, otherwise the dialog box is unresponsive and I have to use Task Manager to close the window. When I use my own account, it works fine - the print dialog, the one where one can choose what printer (or equivalent) they want to use, displays works normally. I tried checking and unchecking the "Disable Script Debugger (Internet Explorer)", disable "Script Debugger (Other)" and "Display a Notification About Every Script Error" boxes in the Tools Internet Options Advance, but it made no difference in behavior. After some web research, I tried installing KB917344, with no effect, and "regsvr32 msxml3.dll", which it responded as being registered but still no effect on its behavior. I tried Control Panel Printers to change the default printer, and had no success. The other possibly related problem is when my spouse clicks on Start Control Panel User Accounts, it states "A Runtime Error has occurred. Do you wish to debug?" The reported parameters are line:0 and "object expected". After clicking "No", it becomes line:5 with no additional information. Click "NO" again, and it says Line 15 "g_Navigator is undefined". Press "Yes" and any point, and it says I have to get "MSXML3.DLL Service Pack 4 release from MSDN" or "Internet Explorer 6.0 via Windows Update". Now, I'm running IE7, so I don't understand why I need something from IE6. I can find Service Pack 7, but not Service Pack 4, but it seems to apply only to software developers, not users. While my account is fine, my spouse is not so happy. I routinely scan for viruses, trojans, etc. defrag a lot and check for updates at least once a week. But my spouse says this has been going on for awhile. Both errors seem to have something to do with Scripts, so they appear related. What else can I do? |
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