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#1
January 27th 10, 01:25 AM
posted to microsoft.public.windowsxp.help_and_support
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No mouse & Keybord in WinXP
Dell Dimension 5150
WinXP Professional Dell USB keyboard & mouse I replaced a bad DVD drive for a friend's system. System boots just fine and sees new DVD and starts "new hardware". Issue: Neither the mouse nor keyboard work. In POST boot, I can F2 and have full keyboard function. I used another USB keyboard & mouse, same, F2 works but not in Windows. I booted into Norton Ghost 14 recovery CD and guess what, the mouse & keyboard work. How do I get the USB keyboard & mouse to function in a normal boot? THX -- ***************** John Lenz 
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#2
January 27th 10, 03:24 AM
posted to microsoft.public.windowsxp.help_and_support
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No mouse & Keybord in WinXP
"John L" wrote in message ... Dell Dimension 5150 WinXP Professional Dell USB keyboard & mouse I replaced a bad DVD drive for a friend's system. System boots just fine and sees new DVD and starts "new hardware". Issue: Neither the mouse nor keyboard work. In POST boot, I can F2 and have full keyboard function. I used another USB keyboard & mouse, same, F2 works but not in Windows. I booted into Norton Ghost 14 recovery CD and guess what, the mouse & keyboard work. How do I get the USB keyboard & mouse to function in a normal boot? THX -- ***************** John Lenz Do you mean that you can't get to the Windows boot menu? Or once you are in Windows, neither the mouse nor keyboard work? Did they all work before the new DVD was installed? If you unplug it, do the mouse and keyboard start working again? -- SC Tom
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#4
January 27th 10, 06:11 PM
posted to microsoft.public.windowsxp.help_and_support
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No mouse & Keybord in WinXP
John L wrote:
I can both F2 to the Dell setup and F8 to the windows recovery screen. At both cases, the keyboard works (mouse is not an option there). When I go through the windows normal and safe mode startup, neither the keyboard nor mouse work. I have tried unplug and different USB connections as well as another keyboard & USB mouse; at the windows desktop screen, neither the keyboard nor mouse operate. I asked my friend if the keyboard/mouse worked before. He said yes but I am not sure it did. This machine was not in use for a while because he could not get the cd to work to load his software. Press F1, Esc, or Delete key, whichever gets you to the BIOS Setup screen. Look for USB Legacy Support, or a similar option and make sure it's turned on. If that doesn't help, borrow a PCI kb and mouse and them. -- Joe =o)
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#5
January 29th 10, 05:30 AM
posted to microsoft.public.windowsxp.help_and_support
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No mouse & Keybord in WinXP
Elmo wrote:
John L wrote: I can both F2 to the Dell setup and F8 to the windows recovery screen. At both cases, the keyboard works (mouse is not an option there). When I go through the windows normal and safe mode startup, neither the keyboard nor mouse work. I have tried unplug and different USB connections as well as another keyboard & USB mouse; at the windows desktop screen, neither the keyboard nor mouse operate. I asked my friend if the keyboard/mouse worked before. He said yes but I am not sure it did. This machine was not in use for a while because he could not get the cd to work to load his software. Press F1, Esc, or Delete key, whichever gets you to the BIOS Setup screen. Look for USB Legacy Support, or a similar option and make sure it's turned on. If that doesn't help, borrow a PCI kb and mouse and them. PS2 mouse and keyboard, of course.. "and try them as a test.". -- Joe =o)
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#6
January 29th 10, 05:45 AM
posted to microsoft.public.windowsxp.help_and_support
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No mouse & Keybord in WinXP
"Elmo" wrote in message ... Press F1, Esc, or Delete key, whichever gets you to the BIOS Setup screen. Look for USB Legacy Support, or a similar option and make sure it's turned on. If that doesn't help, borrow a PCI kb and mouse and them. PS2 mouse and keyboard, of course.. "and try them as a test.". Better still start using wireless mouse and keyboard. Dell systems seems to have serious problems with USB hosted devices.
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#7
January 29th 10, 01:42 PM
posted to microsoft.public.windowsxp.help_and_support
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No mouse & Keybord in WinXP
On Jan 26, 8:25*pm, "John L" wrote:
Dell Dimension 5150 WinXP Professional Dell USB keyboard & mouse I replaced a bad DVD drive for a friend's *system. System boots just fine and sees new DVD and starts "new hardware". Issue: Neither the mouse nor keyboard work. In POST boot, I can F2 and have full keyboard function. I used another USB keyboard & mouse, same, F2 works but not in Windows. *I booted into Norton Ghost 14 recovery CD and guess what, the mouse & keyboard work. How do I get the USB keyboard & mouse to function in a normal boot? THX -- ***************** John Lenz Did the system KB and moose work okay before you replaced the DVD drive? You don't need a DVD drive for the KB and mouse to work - if that is what changed, remove it. Does the system behave differently if the new DVD drive is removed from the configuration?
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