|
| If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|||||||
|
|
Thread Tools | Display Modes |
|
#1
April 23rd 16, 04:20 PM
posted to microsoft.public.windowsxp.general
|
|||
|
|||
Isp reset
My Netflix acccount stopped playing movies.
After talking with Netflix and rebooting modem and my Blu Ray player, nothing helped. They told me to call my ISP provider and ask for an "ISP reset." I have not been able to get hold of them. What is an isp reset ? I tried the below, but no change. Type ipconfig /release and press Enter. Type ipconfig /renew and press Enter. Thanks, Andy 
|
| Ads |
|
#2
April 23rd 16, 10:04 PM
posted to microsoft.public.windowsxp.general
|
|||
|
|||
|
Isp reset
On 4/23/2016 8:20 AM, Andy wrote:
My Netflix acccount stopped playing movies. After talking with Netflix and rebooting modem and my Blu Ray player, nothing helped. They told me to call my ISP provider and ask for an "ISP reset." I have not been able to get hold of them. What is an isp reset ? I tried the below, but no change. Type ipconfig /release and press Enter. Type ipconfig /renew and press Enter. Thanks, Andy Do you see any error messages including numbers? Can you load the Netflix page and click on the animated movie graphics? If wo what happens after that? Not sure if these (similar) are of any use https://carltonbale.com/how-to-fix-n...tion-problems/ http://www.cnet.com/how-to/how-to-ac...ming-settings/
|
|
#3
April 23rd 16, 10:31 PM
posted to microsoft.public.windowsxp.general
|
|||
|
|||
|
Isp reset
On Saturday, April 23, 2016 at 4:04:21 PM UTC-5, Mike S wrote:
On 4/23/2016 8:20 AM, Andy wrote: My Netflix acccount stopped playing movies. After talking with Netflix and rebooting modem and my Blu Ray player, nothing helped. They told me to call my ISP provider and ask for an "ISP reset." I have not been able to get hold of them. What is an isp reset ? I tried the below, but no change. Type ipconfig /release and press Enter. Type ipconfig /renew and press Enter. Thanks, Andy Do you see any error messages including numbers? Can you load the Netflix page and click on the animated movie graphics? If wo what happens after that? Not sure if these (similar) are of any use https://carltonbale.com/how-to-fix-n...tion-problems/ http://www.cnet.com/how-to/how-to-ac...ming-settings/ No error messages. There is no animated movie graphics. I am using a Blu Ray player. I will try the ideas on your links. Andy
|
|
#4
April 23rd 16, 10:57 PM
posted to microsoft.public.windowsxp.general
|
|||
|
|||
|
Isp reset
Andy wrote:
On Saturday, April 23, 2016 at 4:04:21 PM UTC-5, Mike S wrote: On 4/23/2016 8:20 AM, Andy wrote: My Netflix acccount stopped playing movies. After talking with Netflix and rebooting modem and my Blu Ray player, nothing helped. They told me to call my ISP provider and ask for an "ISP reset." I have not been able to get hold of them. What is an isp reset ? I tried the below, but no change. Type ipconfig /release and press Enter. Type ipconfig /renew and press Enter. Thanks, Andy Do you see any error messages including numbers? Can you load the Netflix page and click on the animated movie graphics? If wo what happens after that? Not sure if these (similar) are of any use https://carltonbale.com/how-to-fix-n...tion-problems/ http://www.cnet.com/how-to/how-to-ac...ming-settings/ No error messages. There is no animated movie graphics. I am using a Blu Ray player. I will try the ideas on your links. Andy "Using Netflix on your Sony TV or Blu-ray player" https://help.netflix.com/en/node/23878 "Using Netflix on your Samsung TV or Blu-ray player" https://help.netflix.com/en/node/23876 "Want to contact us? Call Us Wait time: less than 1 minute Start Live Chat Wait time: less than 1 minute " Those options are on the lower left part of each web page. Blu-Ray players are like other multimedia toys - they're only as good as the last "App Update" downloaded to the device. With Netflix squashing VPN/proxy users, there is bound to be some fallout, somewhere. That's not the root cause for your issue, as you are living in the same area as the Netflix you're trying to access. It could be that a "mistake" in the Blu Ray player code, prevents normal login. Try to investigate your brand and model of Blu Ray player, for more details Paul
|
|
#5
April 25th 16, 09:09 PM
posted to microsoft.public.windowsxp.general
|
|||
|
|||
|
Isp reset
On Saturday, April 23, 2016 at 4:57:27 PM UTC-5, Paul wrote:
Andy wrote: On Saturday, April 23, 2016 at 4:04:21 PM UTC-5, Mike S wrote: On 4/23/2016 8:20 AM, Andy wrote: My Netflix acccount stopped playing movies. After talking with Netflix and rebooting modem and my Blu Ray player, nothing helped. They told me to call my ISP provider and ask for an "ISP reset." I have not been able to get hold of them. What is an isp reset ? I tried the below, but no change. Type ipconfig /release and press Enter. Type ipconfig /renew and press Enter. Thanks, Andy Do you see any error messages including numbers? Can you load the Netflix page and click on the animated movie graphics? If wo what happens after that? Not sure if these (similar) are of any use https://carltonbale.com/how-to-fix-n...tion-problems/ http://www.cnet.com/how-to/how-to-ac...ming-settings/ No error messages. There is no animated movie graphics. I am using a Blu Ray player. I will try the ideas on your links. Andy "Using Netflix on your Sony TV or Blu-ray player" https://help.netflix.com/en/node/23878 "Using Netflix on your Samsung TV or Blu-ray player" https://help.netflix.com/en/node/23876 "Want to contact us? Call Us Wait time: less than 1 minute Start Live Chat Wait time: less than 1 minute " Those options are on the lower left part of each web page. Blu-Ray players are like other multimedia toys - they're only as good as the last "App Update" downloaded to the device. With Netflix squashing VPN/proxy users, there is bound to be some fallout, somewhere. That's not the root cause for your issue, as you are living in the same area as the Netflix you're trying to access. It could be that a "mistake" in the Blu Ray player code, prevents normal login. Try to investigate your brand and model of Blu Ray player, for more details Paul I did a lot of things, but it is now working. Andy
|
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
