A Windows XP help forum. PCbanter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PCbanter forum » Microsoft Windows XP » Printing and Faxing with Windows XP
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Unable to add printer



 
 
Thread Tools Display Modes
  #1  
Old April 15th 04, 11:37 AM
marcus
external usenet poster
 
Posts: n/a
Default Unable to add printer

I have been unable to add any printers to my computers. I have used the Add Printer wizard and am able to follow the sequence right through it, the ports are set up correctly, the current drivers are loaded, but until the very end when I keep getting an er
ror message stating, "Printer Driver was not installed. Operation could not be completed" This happens with 3 different printers that I have on my print server, an HP Laserjet 3200, Epson Stylus C84 and a Brother MFC9700. I was able to successfully insta
ll those 3 printers on one of my other networked computers without any problems at all. So I doubt its a network or server problem? However with these computers of different manufacturers they all have the same error message right at the very end of the Ad
d Printer Wizard? I had gone through and cleaned out all instances of any printer software on the computer before running the wizard, in the print server properties, the ports, folders under Windows\System32\Spool\printers, everything I can find short of
doing a registry search! Interestingly, I run into the same problem when I try to install the printer by directly connecting it to an individual computer, its as if something is blocking the final installation of the drivers into the system, even though t
hey are copied into the system and everything appears to be where it should...?
Ads
  #2  
Old April 15th 04, 11:45 AM
Cari \(MS MVP\)
external usenet poster
 
Posts: n/a
Default Unable to add printer

Two solutions for CORRECT uninstall

http://www.coribright.com/Windows/Article%20One.htm
and
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

If still no success run a System File Check... from the command prompt, type

sfc /scannow

(note space between c and /)


--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"marcus" wrote in message
...
I have been unable to add any printers to my computers. I have used the

Add Printer wizard and am able to follow the sequence right through it, the
ports are set up correctly, the current drivers are loaded, but until the
very end when I keep getting an error message stating, "Printer Driver was
not installed. Operation could not be completed" This happens with 3
different printers that I have on my print server, an HP Laserjet 3200,
Epson Stylus C84 and a Brother MFC9700. I was able to successfully install
those 3 printers on one of my other networked computers without any problems
at all. So I doubt its a network or server problem? However with these
computers of different manufacturers they all have the same error message
right at the very end of the Add Printer Wizard? I had gone through and
cleaned out all instances of any printer software on the computer before
running the wizard, in the print server properties, the ports, folders under
Windows\System32\Spool\printers, everything I can find short of doing a
registry search! Interestingly, I run into the same problem when I try to
install the printer by directly connecting it to an individual computer, its
as if something is blocking the final installation of the drivers into the
system, even though they are copied into the system and everything appears
to be where it should...?


  #3  
Old April 15th 04, 11:46 AM
marcus
external usenet poster
 
Posts: n/a
Default Unable to add printer

Could the problem also be with the print spooler? I've disabled everything I can in MSCONFIG to do with WinFax and if I start print spooler then the two printer drivers for WinFax are displayed, if I disable print spooler, then I can't add a new printer?
Thanks, Marcus
  #4  
Old April 15th 04, 11:46 AM
marcus
external usenet poster
 
Posts: n/a
Default Unable to add printer

I tried the suggestions and that didn't seem to help at all. I still get the same message. I think the problem may be that I have WinFax 10.02 on these computers and somehow its interfering with installation of additional printers, although on one of them
I removed Winfax and it still can't install new printers? Thanks, marcus
  #5  
Old April 15th 04, 11:56 AM
marcus
external usenet poster
 
Posts: n/a
Default Unable to add printer

Could the problem also be with the print spooler? I've disabled everything I can in MSCONFIG to do with WinFax and if I start print spooler then the two printer drivers for WinFax are displayed, if I disable print spooler, then I can't add a new printer?
Thanks, Marcus
  #6  
Old April 15th 04, 11:57 AM
marcus
external usenet poster
 
Posts: n/a
Default Unable to add printer

I tried the suggestions and that didn't seem to help at all. I still get the same message. I think the problem may be that I have WinFax 10.02 on these computers and somehow its interfering with installation of additional printers, although on one of them
I removed Winfax and it still can't install new printers? Thanks, marcus
 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off






All times are GMT +1. The time now is 08:05 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 PCbanter.
The comments are property of their posters.