Windows Unable To Recognize Scanner Driver

Hello,

For some reason my scanner won't work anymore. When I try to use it, I get
the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5" Application
can't be found."

When I check Device Manager, it shows the correct scanner and indicates that
the driver is in place.
When I remove and re-install the Twain driver, the message I get in the
notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files from
where they were installed by the installation software for Smart Panel, nor
by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

Try disconnecting the scanner, then uninstall the scanner software & twain
drivers.
After the install shut the PC down, then connect the scanner and reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use it, I
get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and indicates
that the driver is in place.
When I remove and re-install the Twain driver, the message I get in the
notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files from
where they were installed by the installation software for Smart Panel,
nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

On Tue, 20 May 2008 13:03:36 -0400, "JS" @ wrote:

Try disconnecting the scanner, then uninstall the scanner software & twain
drivers.
After the install shut the PC down, then connect the scanner and reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use it, I
get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and indicates
that the driver is in place.
When I remove and re-install the Twain driver, the message I get in the
notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files from
where they were installed by the installation software for Smart Panel,
nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno




I have had endless trouble with my Canon FS2710. It all boiled down to
installing the adaptec\aspi in drive C:
Having placed the files there, of course I had to run the aspiinst.exe. Then I
installed the scanner and have not had any trouble since.
There is even a program called aspichk.exe which does what the name suggests,
check the installation.

Børge in sunny Perth, Australia

Thanks JS, but I've tried that until I'm blue in the face... to no avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly. It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's Smart
Panel software went ahead smoothly. But again.... Smart Panel can't seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and the
scanner has worked since then. When I disconnect the scanner, windows
detects that it has been removed, and windows also detects when I reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message ...
Try disconnecting the scanner, then uninstall the scanner software & twain
drivers.
After the install shut the PC down, then connect the scanner and reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use it, I
get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and indicates
that the driver is in place.
When I remove and re-install the Twain driver, the message I get in the
notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files from
where they were installed by the installation software for Smart Panel,
nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

Did you delete the directory which contains the Twain drivers as part of the
uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly. It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's
Smart
Panel software went ahead smoothly. But again.... Smart Panel can't seem
to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and the
scanner has worked since then. When I disconnect the scanner, windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message ...
Try disconnecting the scanner, then uninstall the scanner software &
twain drivers.
After the install shut the PC down, then connect the scanner and reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use it, I
get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and indicates
that the driver is in place.
When I remove and re-install the Twain driver, the message I get in the
notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files from
where they were installed by the installation software for Smart Panel,
nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

This time, no I don't think I deleted the directory. I'm pretty sure I went
down that path while trying earlier this week though. I'll try it again
today, and this time, I'll delete the directory too. I'll let you know what
happens.

Thanks again!
Danno


"JS" @ wrote in message ...
Did you delete the directory which contains the Twain drivers as part of
the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly. It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's
Smart
Panel software went ahead smoothly. But again.... Smart Panel can't seem
to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and the
scanner has worked since then. When I disconnect the scanner, windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message ...
Try disconnecting the scanner, then uninstall the scanner software &
twain drivers.
After the install shut the PC down, then connect the scanner and reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use it, I
get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and indicates
that the driver is in place.
When I remove and re-install the Twain driver, the message I get in the
notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files from
where they were installed by the installation software for Smart Panel,
nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

Well I'm still having no luck. The device manager says the scanner's driver
is in place and that the hardware is working properly. But the Smart Panel
software can't find the driver. The software is there... the driver is
there, but the two are not communicating. I've tried every way I can think
of to uninstall all the software and re-install it, but to no avail.

I'd sure appreciate any further advice. It would be nice to scan documents
I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty sure I
went down that path while trying earlier this week though. I'll try it
again today, and this time, I'll delete the directory too. I'll let you
know what happens.

Thanks again!
Danno


"JS" @ wrote in message ...
Did you delete the directory which contains the Twain drivers as part of
the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly.
It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's
Smart
Panel software went ahead smoothly. But again.... Smart Panel can't
seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and
the
scanner has worked since then. When I disconnect the scanner, windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message ...
Try disconnecting the scanner, then uninstall the scanner software &
twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use it,
I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get in
the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files
from where they were installed by the installation software for Smart
Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word for
search.
(Delete any entries found, but be certain it's a scanner related entry)
7) Reboot the PC and once again check Device Manager, it should show noting
for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot to
Windows.

JS

"Danno" wrote in message
news:0tC_j.295938$pM4.141883@pd7urf1no...
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But the
Smart Panel software can't find the driver. The software is there... the
driver is there, but the two are not communicating. I've tried every way
I can think of to uninstall all the software and re-install it, but to no
avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty sure I
went down that path while trying earlier this week though. I'll try it
again today, and this time, I'll delete the directory too. I'll let you
know what happens.

Thanks again!
Danno


"JS" @ wrote in message ...
Did you delete the directory which contains the Twain drivers as part of
the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly.
It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's
Smart
Panel software went ahead smoothly. But again.... Smart Panel can't
seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and
the
scanner has worked since then. When I disconnect the scanner, windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message ...
Try disconnecting the scanner, then uninstall the scanner software &
twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use it,
I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get in
the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files
from where they were installed by the installation software for Smart
Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

Ok thanks JS. I'll try that sequence exactly... tonight just to ensure I
don't screw anything up during the afternoon when I need my computer for
sure.

I'll let you know the results. Stay tuned!

Thanks again.

~d


"JS" @ wrote in message ...
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word for
search.
(Delete any entries found, but be certain it's a scanner related entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot to
Windows.

JS

"Danno" wrote in message
news:0tC_j.295938$pM4.141883@pd7urf1no...
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But the
Smart Panel software can't find the driver. The software is there... the
driver is there, but the two are not communicating. I've tried every way
I can think of to uninstall all the software and re-install it, but to no
avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty sure I
went down that path while trying earlier this week though. I'll try it
again today, and this time, I'll delete the directory too. I'll let you
know what happens.

Thanks again!
Danno


"JS" @ wrote in message ...
Did you delete the directory which contains the Twain drivers as part
of the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly.
It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's
Smart
Panel software went ahead smoothly. But again.... Smart Panel can't
seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and
the
scanner has worked since then. When I disconnect the scanner, windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message
...
Try disconnecting the scanner, then uninstall the scanner software &
twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use
it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get in
the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files
from where they were installed by the installation software for
Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

Almost forgot: It's might help if you try a different USB port if you
scanner is USB

JS

"Danno" wrote in message
news:0pD_j.165955$rd2.47799@pd7urf3no...
Ok thanks JS. I'll try that sequence exactly... tonight just to ensure I
don't screw anything up during the afternoon when I need my computer for
sure.

I'll let you know the results. Stay tuned!

Thanks again.

~d


"JS" @ wrote in message ...
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word for
search.
(Delete any entries found, but be certain it's a scanner related entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot to
Windows.

JS

"Danno" wrote in message
news:0tC_j.295938$pM4.141883@pd7urf1no...
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But the
Smart Panel software can't find the driver. The software is there... the
driver is there, but the two are not communicating. I've tried every
way I can think of to uninstall all the software and re-install it, but
to no avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty sure I
went down that path while trying earlier this week though. I'll try it
again today, and this time, I'll delete the directory too. I'll let
you know what happens.

Thanks again!
Danno


"JS" @ wrote in message ...
Did you delete the directory which contains the Twain drivers as part
of the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly.
It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's
Smart
Panel software went ahead smoothly. But again.... Smart Panel can't
seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and
the
scanner has worked since then. When I disconnect the scanner,
windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message
...
Try disconnecting the scanner, then uninstall the scanner software &
twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use
it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get in
the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files
from where they were installed by the installation software for
Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

JS, funny you should mention that. I recently purchased a USB hub and I'm
not certain it's working properly. As far as I can tell, the drivers for it
are updated. But on occasion, I've unplugged the scanner from one USB port
and I did not get a signal that the hardware had been unplugged. Then when
I plugged it into a different port, the hardware was detected. So right
now, I have the scanner plugged directly into one of the computer's ports
and it (that port) seems to be working fine.

Just to make sure all the ports are working correctly, could you refresh my
mind about how to update those drivers or to test those ports? I'm so busy
today I can hardly stay on any one topic for long. lol

Thanks again! You just might have zeroed in on a key issue I've been more
or less ignoring.

Dan


"JS" @ wrote in message ...
Almost forgot: It's might help if you try a different USB port if you
scanner is USB

JS

"Danno" wrote in message
news:0pD_j.165955$rd2.47799@pd7urf3no...
Ok thanks JS. I'll try that sequence exactly... tonight just to ensure I
don't screw anything up during the afternoon when I need my computer for
sure.

I'll let you know the results. Stay tuned!

Thanks again.

~d


"JS" @ wrote in message ...
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word
for search.
(Delete any entries found, but be certain it's a scanner related entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot to
Windows.

JS

"Danno" wrote in message
news:0tC_j.295938$pM4.141883@pd7urf1no...
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But the
Smart Panel software can't find the driver. The software is there...
the driver is there, but the two are not communicating. I've tried
every way I can think of to uninstall all the software and re-install
it, but to no avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty sure
I went down that path while trying earlier this week though. I'll try
it again today, and this time, I'll delete the directory too. I'll
let you know what happens.

Thanks again!
Danno


"JS" @ wrote in message
...
Did you delete the directory which contains the Twain drivers as part
of the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working
properly. It
says the driver is
(Twain) is there. And the entire uninstall and re-install of
Epson's Smart
Panel software went ahead smoothly. But again.... Smart Panel can't
seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago,
and the
scanner has worked since then. When I disconnect the scanner,
windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message
...
Try disconnecting the scanner, then uninstall the scanner software
& twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use
it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get
in the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files
from where they were installed by the installation software for
Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

Start with Device Manager, you can (like your scanner) see if there are any
problems.
Should be labeled 'Universal Serial Bus controllers'.

JS

"Danno" wrote in message
news:r0E_j.296104$pM4.42920@pd7urf1no...
JS, funny you should mention that. I recently purchased a USB hub and I'm
not certain it's working properly. As far as I can tell, the drivers for
it are updated. But on occasion, I've unplugged the scanner from one USB
port and I did not get a signal that the hardware had been unplugged.
Then when I plugged it into a different port, the hardware was detected.
So right now, I have the scanner plugged directly into one of the
computer's ports and it (that port) seems to be working fine.

Just to make sure all the ports are working correctly, could you refresh
my mind about how to update those drivers or to test those ports? I'm so
busy today I can hardly stay on any one topic for long. lol

Thanks again! You just might have zeroed in on a key issue I've been more
or less ignoring.

Dan


"JS" @ wrote in message ...
Almost forgot: It's might help if you try a different USB port if you
scanner is USB

JS

"Danno" wrote in message
news:0pD_j.165955$rd2.47799@pd7urf3no...
Ok thanks JS. I'll try that sequence exactly... tonight just to ensure
I don't screw anything up during the afternoon when I need my computer
for sure.

I'll let you know the results. Stay tuned!

Thanks again.

~d


"JS" @ wrote in message ...
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word
for search.
(Delete any entries found, but be certain it's a scanner related entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot to
Windows.

JS

"Danno" wrote in message
news:0tC_j.295938$pM4.141883@pd7urf1no...
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But the
Smart Panel software can't find the driver. The software is there...
the driver is there, but the two are not communicating. I've tried
every way I can think of to uninstall all the software and re-install
it, but to no avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty sure
I went down that path while trying earlier this week though. I'll
try it again today, and this time, I'll delete the directory too.
I'll let you know what happens.

Thanks again!
Danno


"JS" @ wrote in message
...
Did you delete the directory which contains the Twain drivers as
part of the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working
properly. It
says the driver is
(Twain) is there. And the entire uninstall and re-install of
Epson's Smart
Panel software went ahead smoothly. But again.... Smart Panel
can't seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago,
and the
scanner has worked since then. When I disconnect the scanner,
windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message
...
Try disconnecting the scanner, then uninstall the scanner software
& twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use
it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get
in the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any
files from where they were installed by the installation software
for Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

Ok, I've checked them out with Device Manager. There were 13 entries for
USB devices. I don't think I even have that many USB ports, but in any
event, I was able to find driver updates for two of them. Maybe that's
going to turn out to be the best solution yet. But I'll also go through the
sequence you detailed earlier. I'll do that later tonight and let you know
the outcome.

Thanks again for your interest and advice.

Dan


"JS" @ wrote in message ...
Start with Device Manager, you can (like your scanner) see if there are
any problems.
Should be labeled 'Universal Serial Bus controllers'.

JS

"Danno" wrote in message
news:r0E_j.296104$pM4.42920@pd7urf1no...
JS, funny you should mention that. I recently purchased a USB hub and
I'm not certain it's working properly. As far as I can tell, the drivers
for it are updated. But on occasion, I've unplugged the scanner from one
USB port and I did not get a signal that the hardware had been unplugged.
Then when I plugged it into a different port, the hardware was detected.
So right now, I have the scanner plugged directly into one of the
computer's ports and it (that port) seems to be working fine.

Just to make sure all the ports are working correctly, could you refresh
my mind about how to update those drivers or to test those ports? I'm so
busy today I can hardly stay on any one topic for long. lol

Thanks again! You just might have zeroed in on a key issue I've been
more or less ignoring.

Dan


"JS" @ wrote in message ...
Almost forgot: It's might help if you try a different USB port if you
scanner is USB

JS

"Danno" wrote in message
news:0pD_j.165955$rd2.47799@pd7urf3no...
Ok thanks JS. I'll try that sequence exactly... tonight just to ensure
I don't screw anything up during the afternoon when I need my computer
for sure.

I'll let you know the results. Stay tuned!

Thanks again.

~d


"JS" @ wrote in message
...
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word
for search.
(Delete any entries found, but be certain it's a scanner related
entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot
to Windows.

JS

"Danno" wrote in message
news:0tC_j.295938$pM4.141883@pd7urf1no...
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But
the Smart Panel software can't find the driver. The software is
there... the driver is there, but the two are not communicating.
I've tried every way I can think of to uninstall all the software and
re-install it, but to no avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty
sure I went down that path while trying earlier this week though.
I'll try it again today, and this time, I'll delete the directory
too. I'll let you know what happens.

Thanks again!
Danno


"JS" @ wrote in message
...
Did you delete the directory which contains the Twain drivers as
part of the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working
properly. It
says the driver is
(Twain) is there. And the entire uninstall and re-install of
Epson's Smart
Panel software went ahead smoothly. But again.... Smart Panel
can't seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past.
The
operating system was freshly installed a little over a month ago,
and the
scanner has worked since then. When I disconnect the scanner,
windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message
...
Try disconnecting the scanner, then uninstall the scanner
software & twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to
use it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get
in the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any
files from where they were installed by the installation
software for Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

JS, just a quick question! When I scan the files and folders for anything
Twain related, I can still find a few .dlls that are in the Windows
directory, even after uninstalling Twain from my computer. These .dlls are
definitely related to the Twain application, but is it OK to delete them
even from Windows? Like this one for example, which is located at
C:\Windows\twain_32.dll. Also in this folder are 3 files named 'twain.dll',
'twunk_16', 'twunk_32', and I've verified that they are all related to the
Twain drivers. Would it be OK to delete them even though they're in the
Windows directory?


"JS" @ wrote in message ...
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word for
search.
(Delete any entries found, but be certain it's a scanner related entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot to
Windows.

JS

"Danno" wrote in message
news:0tC_j.295938$pM4.141883@pd7urf1no...
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But the
Smart Panel software can't find the driver. The software is there... the
driver is there, but the two are not communicating. I've tried every way
I can think of to uninstall all the software and re-install it, but to no
avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty sure I
went down that path while trying earlier this week though. I'll try it
again today, and this time, I'll delete the directory too. I'll let you
know what happens.

Thanks again!
Danno


"JS" @ wrote in message ...
Did you delete the directory which contains the Twain drivers as part
of the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly.
It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's
Smart
Panel software went ahead smoothly. But again.... Smart Panel can't
seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and
the
scanner has worked since then. When I disconnect the scanner, windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message
...
Try disconnecting the scanner, then uninstall the scanner software &
twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use
it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get in
the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files
from where they were installed by the installation software for
Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno

I'd leave them as is for now.

JS

"Danno" wrote in message
news:_cG_j.167777$Cj7.12200@pd7urf2no...
JS, just a quick question! When I scan the files and folders for anything
Twain related, I can still find a few .dlls that are in the Windows
directory, even after uninstalling Twain from my computer. These .dlls
are definitely related to the Twain application, but is it OK to delete
them even from Windows? Like this one for example, which is located at
C:\Windows\twain_32.dll. Also in this folder are 3 files named
'twain.dll', 'twunk_16', 'twunk_32', and I've verified that they are all
related to the Twain drivers. Would it be OK to delete them even though
they're in the Windows directory?


"JS" @ wrote in message ...
Ok, this is the way I would do it given the info you provided.
First check Epson's web site for the latest drivers and software
and download to a folder.

Now follow these steps
1) Disconnect the scanner.
2) Uninstall the software and twain drivers.
3) Remove any folders/files related to the twain drivers or scanner
software.
4) Check Device Manager and remove any entries if necessary.
5) Create a Restore Point
6) Scan registry using the brand name/make of the scanner as key word for
search.
(Delete any entries found, but be certain it's a scanner related entry)
7) Reboot the PC and once again check Device Manager, it should show
noting for the scanner.
8) Now reinstall the software and twain drivers.
9) Shutdown the PC.
10) With the PC power off, connect the scanner and then restart/boot to
Windows.

JS

"Danno" wrote in message
news:0tC_j.295938$pM4.141883@pd7urf1no...
Well I'm still having no luck. The device manager says the scanner's
driver is in place and that the hardware is working properly. But the
Smart Panel software can't find the driver. The software is there... the
driver is there, but the two are not communicating. I've tried every
way I can think of to uninstall all the software and re-install it, but
to no avail.

I'd sure appreciate any further advice. It would be nice to scan
documents I need for work.

Thanks again,
Danno


"Danno" wrote in message
news:8q_Yj.157338$Cj7.110261@pd7urf2no...
This time, no I don't think I deleted the directory. I'm pretty sure I
went down that path while trying earlier this week though. I'll try it
again today, and this time, I'll delete the directory too. I'll let
you know what happens.

Thanks again!
Danno


"JS" @ wrote in message ...
Did you delete the directory which contains the Twain drivers as part
of the uninstall process?

JS

"Danno" wrote in message
news:i5_Yj.157323$Cj7.45249@pd7urf2no...
Thanks JS, but I've tried that until I'm blue in the face... to no
avail.
In fact I just tried it now, one more time... at your suggestion.

Device Manager says the scanner is installed and is working properly.
It
says the driver is
(Twain) is there. And the entire uninstall and re-install of Epson's
Smart
Panel software went ahead smoothly. But again.... Smart Panel can't
seem to
find the Twain driver.

This is a mystery to me, since it all worked well in the past. The
operating system was freshly installed a little over a month ago, and
the
scanner has worked since then. When I disconnect the scanner,
windows
detects that it has been removed, and windows also detects when I
reconnect
the scanner.

Any further suggestions would be welcome.
Danno



"JS" @ wrote in message
...
Try disconnecting the scanner, then uninstall the scanner software &
twain drivers.
After the install shut the PC down, then connect the scanner and
reboot.

JS

"Dan Reardon" wrote in message
news:tVCYj.153195$Cj7.72202@pd7urf2no...
Hello,

For some reason my scanner won't work anymore. When I try to use
it, I get the following message:

"C:\Program Files\EPSON\Smart Panel\File.exe\:"/T:EPSON TWAIN 5"
Application can't be found."

When I check Device Manager, it shows the correct scanner and
indicates that the driver is in place.
When I remove and re-install the Twain driver, the message I get in
the notification area is that new hardware has
been found and that it is ready to use. I haven't moved any files
from where they were installed by the installation software for
Smart Panel, nor by the Twain installer.

I'd sure appreciate any advice as to what could be the problem.

Thanks in advance,
Danno