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Computer Freezes at Login Page - Mouse doesn't work



 
 
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  #1  
Old July 7th 08, 05:22 PM posted to microsoft.public.windowsxp.perform_maintain
coltich
external usenet poster
 
Posts: 3
Default Computer Freezes at Login Page - Mouse doesn't work

I am running XP Pro on a Compaq Armada M300 notebook. I recently
attempted to install a Logitech remote air mouse. During installation,
I was told that the installation program would uninstall an older
Logitech mouse driver. After the computer started to reboot, it froze
at the login page -- the page where I click on my icon and type in a
password. The mouse arrow was frozen in the center of the screen. I
attempted a safe mode boot, but no pointing device there either. I
just noticed that the network card was apparently working, so
attempted to access files from my desktop. Lo and behold, I
sucessfully accessed files on my laptop from my desktop, so the
machine is not dead??? What can I do to get my pointing device back. I
am unable to use arrow keys or any other method to navigate to a
possible solution.
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  #2  
Old July 7th 08, 05:28 PM posted to microsoft.public.windowsxp.perform_maintain
Leonard Grey[_2_]
external usenet poster
 
Posts: 263
Default Computer Freezes at Login Page - Mouse doesn't work

How were you able to access files on your desktop without a working
mouse or keyboard?

---
Leonard Grey
Errare humanum est

coltich wrote:
I am running XP Pro on a Compaq Armada M300 notebook. I recently
attempted to install a Logitech remote air mouse. During installation,
I was told that the installation program would uninstall an older
Logitech mouse driver. After the computer started to reboot, it froze
at the login page -- the page where I click on my icon and type in a
password. The mouse arrow was frozen in the center of the screen. I
attempted a safe mode boot, but no pointing device there either. I
just noticed that the network card was apparently working, so
attempted to access files from my desktop. Lo and behold, I
sucessfully accessed files on my laptop from my desktop, so the
machine is not dead??? What can I do to get my pointing device back. I
am unable to use arrow keys or any other method to navigate to a
possible solution.

  #3  
Old July 7th 08, 05:54 PM posted to microsoft.public.windowsxp.perform_maintain
coltich
external usenet poster
 
Posts: 3
Default Computer Freezes at Login Page - Mouse doesn't work

On Jul 7, 12:28 pm, Leonard Grey wrote:
How were you able to access files on your desktop without a working
mouse or keyboard?

---
Leonard Grey
Errare humanum est

coltich wrote:
I am running XP Pro on a Compaq Armada M300 notebook. I recently
attempted to install a Logitech remote air mouse. During installation,
I was told that the installation program would uninstall an older
Logitech mouse driver. After the computer started to reboot, it froze
at the login page -- the page where I click on my icon and type in a
password. The mouse arrow was frozen in the center of the screen. I
attempted a safe mode boot, but no pointing device there either. I
just noticed that the network card was apparently working, so
attempted to access files from my desktop. Lo and behold, I
sucessfully accessed files on my laptop from my desktop, so the
machine is not dead??? What can I do to get my pointing device back. I
am unable to use arrow keys or any other method to navigate to a
possible solution.


My desktop is fully functional and is networked with the frozen
laptop. I can go to my network places on my desktop and actually open
files on my laptop.
  #4  
Old July 7th 08, 06:09 PM posted to microsoft.public.windowsxp.perform_maintain
Leonard Grey[_2_]
external usenet poster
 
Posts: 263
Default Computer Freezes at Login Page - Mouse doesn't work

In that case you can uninstall the laptop's mouse software.

---
Leonard Grey
Errare humanum est

coltich wrote:
On Jul 7, 12:28 pm, Leonard Grey wrote:
How were you able to access files on your desktop without a working
mouse or keyboard?

---
Leonard Grey
Errare humanum est

coltich wrote:
I am running XP Pro on a Compaq Armada M300 notebook. I recently
attempted to install a Logitech remote air mouse. During installation,
I was told that the installation program would uninstall an older
Logitech mouse driver. After the computer started to reboot, it froze
at the login page -- the page where I click on my icon and type in a
password. The mouse arrow was frozen in the center of the screen. I
attempted a safe mode boot, but no pointing device there either. I
just noticed that the network card was apparently working, so
attempted to access files from my desktop. Lo and behold, I
sucessfully accessed files on my laptop from my desktop, so the
machine is not dead??? What can I do to get my pointing device back. I
am unable to use arrow keys or any other method to navigate to a
possible solution.


My desktop is fully functional and is networked with the frozen
laptop. I can go to my network places on my desktop and actually open
files on my laptop.

  #5  
Old July 7th 08, 07:34 PM posted to microsoft.public.windowsxp.perform_maintain
coltich
external usenet poster
 
Posts: 3
Default Computer Freezes at Login Page - Mouse doesn't work

On Jul 7, 1:09 pm, Leonard Grey wrote:
In that case you can uninstall the laptop's mouse software.

---
Leonard Grey
Errare humanum est

coltich wrote:
On Jul 7, 12:28 pm, Leonard Grey wrote:
How were you able to access files on your desktop without a working
mouse or keyboard?


---
Leonard Grey
Errare humanum est


coltich wrote:
I am running XP Pro on a Compaq Armada M300 notebook. I recently
attempted to install a Logitech remote air mouse. During installation,
I was told that the installation program would uninstall an older
Logitech mouse driver. After the computer started to reboot, it froze
at the login page -- the page where I click on my icon and type in a
password. The mouse arrow was frozen in the center of the screen. I
attempted a safe mode boot, but no pointing device there either. I
just noticed that the network card was apparently working, so
attempted to access files from my desktop. Lo and behold, I
sucessfully accessed files on my laptop from my desktop, so the
machine is not dead??? What can I do to get my pointing device back. I
am unable to use arrow keys or any other method to navigate to a
possible solution.


My desktop is fully functional and is networked with the frozen
laptop. I can go to my network places on my desktop and actually open
files on my laptop.


I cannot run a program on the laptop from the desktop. I can only
open documents/images, etc.
 




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