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fatal file error



 
 
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  #1  
Old November 16th 08, 05:15 PM posted to microsoft.public.windowsxp.newusers
aixvms
external usenet poster
 
Posts: 2
Default fatal file error

There is a Dump.txt file on my computer which causes two types of
crashes...The file exists in the Windows directory (not in a
subdirectory)....If I call up a directory of files, the normal response from
Windows if i place the cursor over a file name, is to display a small
rectangular box with file info...If I place the cursor over this Dump.txt
file, the cursor gets stuck and after about two minutes, windows crashes with
a "kernel stack inpage error", necessitating a reboot...Similarly, if McAfee
antivirus software is doing a scan of all files on the computer, when it
reaches this file, it freezes and after about a minute, windows crashes with
the aforementioned error... What to do ? I can't try to delete the file
since windows crashes when i place the cursor over it's name.
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  #2  
Old November 16th 08, 05:26 PM posted to microsoft.public.windowsxp.newusers
Leonard Grey[_3_]
external usenet poster
 
Posts: 3,048
Default fatal file error

How does a text file (.txt) cause a crash? Either it's not really a text
file or there's more to the story.
---
Leonard Grey
Errare Humanum Est

aixvms wrote:
There is a Dump.txt file on my computer which causes two types of
crashes...The file exists in the Windows directory (not in a
subdirectory)....If I call up a directory of files, the normal response from
Windows if i place the cursor over a file name, is to display a small
rectangular box with file info...If I place the cursor over this Dump.txt
file, the cursor gets stuck and after about two minutes, windows crashes with
a "kernel stack inpage error", necessitating a reboot...Similarly, if McAfee
antivirus software is doing a scan of all files on the computer, when it
reaches this file, it freezes and after about a minute, windows crashes with
the aforementioned error... What to do ? I can't try to delete the file
since windows crashes when i place the cursor over it's name.

  #3  
Old November 16th 08, 05:59 PM posted to microsoft.public.windowsxp.newusers
philo
external usenet poster
 
Posts: 4,807
Default fatal file error


"aixvms" wrote in message
...
There is a Dump.txt file on my computer which causes two types of
crashes...The file exists in the Windows directory (not in a
subdirectory)....If I call up a directory of files, the normal response

from
Windows if i place the cursor over a file name, is to display a small
rectangular box with file info...If I place the cursor over this Dump.txt
file, the cursor gets stuck and after about two minutes, windows crashes

with
a "kernel stack inpage error", necessitating a reboot...Similarly, if

McAfee
antivirus software is doing a scan of all files on the computer, when it
reaches this file, it freezes and after about a minute, windows crashes

with
the aforementioned error... What to do ? I can't try to delete the file
since windows crashes when i place the cursor over it's name.



Looks like a logical drive error

try this


open a command prompt

then enter


chkdsk /f

you will then be asked if you want chkdsk to run at the next reboot


say yes (y)

then reboot the machine

if there was a logical error...it should be fixed


If that does not fix the problem...
I'd run a harddrive diagnostic...
you should be able to download that from the website of your harddrives'
manufacturer


  #4  
Old November 16th 08, 09:16 PM posted to microsoft.public.windowsxp.newusers
aixvms
external usenet poster
 
Posts: 2
Default fatal file error

thanks for your input....i ran chkdsk without the /F command and it indicated
there were file problems to be fixed with /F..I then ran /F command to fix
the issues, but a subsequent run of just chkdsk indicated problems were still
present. HOWEVER, via the CMD prompt, i used the DEL command to delete the
file causing my crashes...To my surprise, the file was deleted and now mcafee
can do a full scan of the drive without errors.

"philo" wrote:


"aixvms" wrote in message
...
There is a Dump.txt file on my computer which causes two types of
crashes...The file exists in the Windows directory (not in a
subdirectory)....If I call up a directory of files, the normal response

from
Windows if i place the cursor over a file name, is to display a small
rectangular box with file info...If I place the cursor over this Dump.txt
file, the cursor gets stuck and after about two minutes, windows crashes

with
a "kernel stack inpage error", necessitating a reboot...Similarly, if

McAfee
antivirus software is doing a scan of all files on the computer, when it
reaches this file, it freezes and after about a minute, windows crashes

with
the aforementioned error... What to do ? I can't try to delete the file
since windows crashes when i place the cursor over it's name.



Looks like a logical drive error

try this


open a command prompt

then enter


chkdsk /f

you will then be asked if you want chkdsk to run at the next reboot


say yes (y)

then reboot the machine

if there was a logical error...it should be fixed


If that does not fix the problem...
I'd run a harddrive diagnostic...
you should be able to download that from the website of your harddrives'
manufacturer



  #5  
Old November 16th 08, 10:13 PM posted to microsoft.public.windowsxp.newusers
philo
external usenet poster
 
Posts: 4,807
Default fatal file error


"aixvms" wrote in message
...
thanks for your input....i ran chkdsk without the /F command and it

indicated
there were file problems to be fixed with /F..I then ran /F command to

fix
the issues, but a subsequent run of just chkdsk indicated problems were

still
present. HOWEVER, via the CMD prompt, i used the DEL command to delete the
file causing my crashes...To my surprise, the file was deleted and now

mcafee
can do a full scan of the drive without errors.



I am glad you got it

I think however that chkdsk /f did infact fix the problem

the problem with running chkdsk from a running instance of Windows...
is that due to the dynamic nature of the operating system...
"errors" will often be found simply due to the changing nature of the OS

at any rate...your system will hopefully be OK now




"philo" wrote:


"aixvms" wrote in message
...
There is a Dump.txt file on my computer which causes two types of
crashes...The file exists in the Windows directory (not in a
subdirectory)....If I call up a directory of files, the normal

response
from
Windows if i place the cursor over a file name, is to display a small
rectangular box with file info...If I place the cursor over this

Dump.txt
file, the cursor gets stuck and after about two minutes, windows

crashes
with
a "kernel stack inpage error", necessitating a reboot...Similarly, if

McAfee
antivirus software is doing a scan of all files on the computer, when

it
reaches this file, it freezes and after about a minute, windows

crashes
with
the aforementioned error... What to do ? I can't try to delete the

file
since windows crashes when i place the cursor over it's name.



Looks like a logical drive error

try this


open a command prompt

then enter


chkdsk /f

you will then be asked if you want chkdsk to run at the next reboot


say yes (y)

then reboot the machine

if there was a logical error...it should be fixed


If that does not fix the problem...
I'd run a harddrive diagnostic...
you should be able to download that from the website of your

harddrives'
manufacturer





 




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