Can't install Revo Uninstaller.exe

Paul said on 2/26/2014 5:44 PM:
Kirk Bubul wrote:
On Wed, 26 Feb 2014 14:24:32 -0600, philo
wrote:

On 02/26/2014 02:06 PM, Kirk Bubul wrote:
On Wed, 26 Feb 2014 14:04:22 -0600, philo
wrote:

On 02/26/2014 01:26 PM, Kirk Bubul wrote:
My new computer came with Windows 8.1 preinstalled. Upon receipt
early last month, I loaded many programs, some from CDs/DVDs and
others from .exe files that I'd downloaded to my Downloads
folder. All installed smoothly, exactly like in Windows 7 or XP
(I first installed Start8 and I live on the desktop, not the
Start Screen.).

Suddenly, programs won't install. I have downloaded .exe files
for the new CCleaner, Revo Uninstaller, and a Flash Player
update. When I click on each in the downloads folder, NOTHING
happens.

What's wrong here? How can I get these programs to install?



Try right clicking and take the option to run as administrator
I tried that on all three .exes. No joy. The box about
"allowing this program to make changes to your computer" shows
up, but that's all that happens.



At that point you need to give it permission to do so.

One thing I've noticed...sometimes the installer will minimize and
simply be waiting for your prompt. If it's minimized and you don't
see it, it appears to be doing nothing.

I do not run the tiles when I use Win8...but if you are using the
classical interface, the installer may just be minimized on the task
bar.


Try hitting control escape and get back to the classic desktop
and just look on the taskbar to see if the installer has started but
is running minimized.

Because of the way I changed the settings and the presence of
Start8, I never see tiles unless I purposely go there. I live on
the desktop.

I tried your suggestion. The taskbar shows no minimized thing
running. It's as if the install activity just drops off the face
of the earth.

Open Command Prompt (You can either right-click and Run as Administrator
or just run it). If that won't run or show up, then you're kinda screwed,
and might want to try creating another account and running there.

In the Command Prompt window, you can use the "cd" command to navigate
to where the .exe files are located. Or even, give the entire path in
one shot

C:\somefolder\somefolder2\myprogram.exe

and see what happens.

*******

Another possible explanation, is the mapping between .exe type
and loading a program, is broken. And that's why the GUI method
is not working. You can take a look for these registry entries,
and see if they're present or not. The first line means
"delete this key", and the second line does a "create this key",
as a means to clear the first key of previously stored stuff.

http://support.microsoft.com/kb/950505

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe]


[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe]


[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe\OpenWithList]


[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe\OpenWithProgids]

"exefile"=hex(0):

Paul
Don't think it's the mapping, he gets the UAC prompt when 'run as admin'.

Ken1943 has written on 2/26/2014 7:14 PM:

Do a registry search to see if something is blocking it.

What would that look like?

Hi, Kirk.

The box about "allowing this program to make changes to your computer"
shows up, but that's all that happens.

You DID answer "Yes" to the "May I?" question, right? "No" is selected by
default and I have many times just automatically pressed Enter at that
prompt. And then, "that's all that happens." :(

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP (2002-2010)
Windows Live Mail 2012 (Build 16.4.3522.0110) in Win8.1 Pro


"Kirk Bubul" wrote in message
...

On Wed, 26 Feb 2014 14:04:22 -0600, philo
wrote:

On 02/26/2014 01:26 PM, Kirk Bubul wrote:
My new computer came with Windows 8.1 preinstalled. Upon receipt
early last month, I loaded many programs, some from CDs/DVDs and
others from .exe files that I'd downloaded to my Downloads
folder. All installed smoothly, exactly like in Windows 7 or XP
(I first installed Start8 and I live on the desktop, not the
Start Screen.).

Suddenly, programs won't install. I have downloaded .exe files
for the new CCleaner, Revo Uninstaller, and a Flash Player
update. When I click on each in the downloads folder, NOTHING
happens.

What's wrong here? How can I get these programs to install?




Try right clicking and take the option to run as administrator

I tried that on all three .exes. No joy. The box about
"allowing this program to make changes to your computer" shows
up, but that's all that happens.

On 2/27/2014 1:00 PM, R. C. White wrote:
Hi, Kirk.

The box about "allowing this program to make changes to your computer"
shows up, but that's all that happens.

You DID answer "Yes" to the "May I?" question, right? "No" is selected
by default and I have many times just automatically pressed Enter at
that prompt. And then, "that's all that happens." :(

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP (2002-2010)
Windows Live Mail 2012 (Build 16.4.3522.0110) in Win8.1 Pro


"Kirk Bubul" wrote in message
...

On Wed, 26 Feb 2014 14:04:22 -0600, philo
wrote:

On 02/26/2014 01:26 PM, Kirk Bubul wrote:
My new computer came with Windows 8.1 preinstalled. Upon receipt
early last month, I loaded many programs, some from CDs/DVDs and
others from .exe files that I'd downloaded to my Downloads
folder. All installed smoothly, exactly like in Windows 7 or XP
(I first installed Start8 and I live on the desktop, not the
Start Screen.).

Suddenly, programs won't install. I have downloaded .exe files
for the new CCleaner, Revo Uninstaller, and a Flash Player
update. When I click on each in the downloads folder, NOTHING
happens.

What's wrong here? How can I get these programs to install?




Try right clicking and take the option to run as administrator

I tried that on all three .exes. No joy. The box about
"allowing this program to make changes to your computer" shows
up, but that's all that happens.

Assuming your download folder is on the main drive, Try moving or
copying the .exe file to the desktop & then try to install.

On Wed, 26 Feb 2014 22:00:20 -0600, "R. C. White"
wrote:

Hi, Kirk.

The box about "allowing this program to make changes to your computer"
shows up, but that's all that happens.

You DID answer "Yes" to the "May I?" question, right? "No" is selected by
default and I have many times just automatically pressed Enter at that
prompt. And then, "that's all that happens." :(

RC

I select "Yes" to the program making changes.

On Thu, 27 Feb 2014 14:32:36 +0900, BobbyM
wrote:

On 2/27/2014 1:00 PM, R. C. White wrote:
Hi, Kirk.

The box about "allowing this program to make changes to your computer"
shows up, but that's all that happens.

You DID answer "Yes" to the "May I?" question, right? "No" is selected
by default and I have many times just automatically pressed Enter at
that prompt. And then, "that's all that happens." :(
Snip

Assuming your download folder is on the main drive, Try moving or
copying the .exe file to the desktop & then try to install.

I first tried copying the Revo Uninstaller .exe to the desktop.
It worked great. Revo Uninstaller is now installed. However....
When I tried doing the same copy-to-desktop-and-install
with Ccsetup411.exe, the same drop off nowhere occurred. (Same
with the Flash Player update after rebooting.)

But here's an interesting sidenote or two:
1. When I tried to delete the copy on the desktop after a failed
install attempt, I got this message: "The action can't be
completed because the file is open in ccsetup411.exe. Close the
file and try again." I'm offered a Try Again and a Cancel
option. I have to reboot in order to be able to delete the .exe
file.

2. My Norton Internet Security 2014 is acting spookily, hanging
up on "Initializing" before a scan. It has never done that
before. I may be possessed by EVIL.

On 02/27/2014 06:08 AM, Kirk Bubul wrote:
On Thu, 27 Feb 2014 14:32:36 +0900, BobbyM



snip

2. My Norton Internet Security 2014 is acting spookily, hanging
up on "Initializing" before a scan. It has never done that
before. I may be possessed by EVIL.




/Now/ you tell us you are using Norton.


That's one bit of software that seems to cause more problems than its
supposed to prevent.


Win8 has a built-on virus checker so I'd get rid of Norton and see if
that solves your problem.

On 2/27/2014 6:08 AM, Kirk Bubul wrote:
On Thu, 27 Feb 2014 14:32:36 +0900, BobbyM wrote:
Assuming your download folder is on the main drive, Try moving or
copying the .exe file to the desktop & then try to install.

I first tried copying the Revo Uninstaller .exe to the desktop.
It worked great. Revo Uninstaller is now installed. However....
When I tried doing the same copy-to-desktop-and-install
with Ccsetup411.exe, the same drop off nowhere occurred. (Same
with the Flash Player update after rebooting.)

But here's an interesting sidenote or two:
1. When I tried to delete the copy on the desktop after a failed
install attempt, I got this message: "The action can't be
completed because the file is open in ccsetup411.exe. Close the
file and try again." I'm offered a Try Again and a Cancel
option. I have to reboot in order to be able to delete the .exe
file.

Either you thought it was done and it was still running. Or it froze or
crashed. And this is the result, a locked file. Sometimes you don't have
to reboot, just logoff and back on sometimes works too. Also there are
utilities that work at unlocking. Also killing ccsetup411.exe through
Task Manager or something often works too.

2. My Norton Internet Security 2014 is acting spookily, hanging
up on "Initializing" before a scan. It has never done that
before. I may be possessed by EVIL.

I have to be honest, that no applications listed in the Taskbar is a
very strange one. I am just wondering if a driver or application you
installed isn't really Windows 8.1 compatible?

--
Bill
Gateway M465e ('06 era) - Thunderbird v24.3.0
Centrino Core2 Duo T5600 1.83GHz - 4GB - Windows XP SP2

On Thu, 27 Feb 2014 06:30:44 -0600, philo*
wrote:

On 02/27/2014 06:08 AM, Kirk Bubul wrote:
On Thu, 27 Feb 2014 14:32:36 +0900, BobbyM



snip

2. My Norton Internet Security 2014 is acting spookily, hanging
up on "Initializing" before a scan. It has never done that
before. I may be possessed by EVIL.




/Now/ you tell us you are using Norton.


That's one bit of software that seems to cause more problems than its
supposed to prevent.


Win8 has a built-on virus checker so I'd get rid of Norton and see if
that solves your problem.

I know that Norton has its critics, but I've been using NIS for
over 10 years without problems. And it worked on this install of
Windows 8.1 since I got the machine on 1/6/14. But I'm thinking
of uninstalling it to see if that helps get rid of my problems.

On 02/27/2014 07:06 AM, Kirk Bubul wrote:



Win8 has a built-on virus checker so I'd get rid of Norton and see if
that solves your problem.

I know that Norton has its critics, but I've been using NIS for
over 10 years without problems. And it worked on this install of
Windows 8.1 since I got the machine on 1/6/14. But I'm thinking
of uninstalling it to see if that helps get rid of my problems.




Here is my thinking:

When you said you were unable to delete the set-up file until after a
reboot...that meant it was still in use.

Since it was in use but the installer was not completing leads me to
believe it was being suppressed ...and very possibly by Norton.

On Thu, 27 Feb 2014 07:20:32 -0600, philo*
wrote:

On 02/27/2014 07:06 AM, Kirk Bubul wrote:



Win8 has a built-on virus checker so I'd get rid of Norton and see if
that solves your problem.

I know that Norton has its critics, but I've been using NIS for
over 10 years without problems. And it worked on this install of
Windows 8.1 since I got the machine on 1/6/14. But I'm thinking
of uninstalling it to see if that helps get rid of my problems.




Here is my thinking:

When you said you were unable to delete the set-up file until after a
reboot...that meant it was still in use.

Since it was in use but the installer was not completing leads me to
believe it was being suppressed ...and very possibly by Norton.

Norton is now uninstalled and replaced by a trial version of
Kaspersky Internet Security 2014. KIS is now in the midst of a
full scan. Once that is done I will try to install the CCleaner
and Flash Player updates to see what happens.

If it turns out to be Norton is the problem, it will be the first
time that it's given me grief. But there is so much bad-mouth
smoke of NIS that there just might be fire.

On 02/27/2014 07:55 AM, Kirk Bubul wrote:


Norton is now uninstalled and replaced by a trial version of
Kaspersky Internet Security 2014. KIS is now in the midst of a
full scan. Once that is done I will try to install the CCleaner
and Flash Player updates to see what happens.

If it turns out to be Norton is the problem, it will be the first
time that it's given me grief. But there is so much bad-mouth
smoke of NIS that there just might be fire.




Too late now, but to get a better base-line I would have tried running
one of the non-functioning installers prior to installing Kaspersky.


Anyway I hope all works out ok

On Wed, 26 Feb 2014 17:44:27 -0500, Paul
wrote:

Kirk Bubul wrote:
On Wed, 26 Feb 2014 14:24:32 -0600, philo
wrote:

On 02/26/2014 02:06 PM, Kirk Bubul wrote:
On Wed, 26 Feb 2014 14:04:22 -0600, philo
wrote:

On 02/26/2014 01:26 PM, Kirk Bubul wrote:
My new computer came with Windows 8.1 preinstalled. Upon receipt
early last month, I loaded many programs, some from CDs/DVDs and
others from .exe files that I'd downloaded to my Downloads
folder. All installed smoothly, exactly like in Windows 7 or XP
(I first installed Start8 and I live on the desktop, not the
Start Screen.).

Suddenly, programs won't install. I have downloaded .exe files
for the new CCleaner, Revo Uninstaller, and a Flash Player
update. When I click on each in the downloads folder, NOTHING
happens.

What's wrong here? How can I get these programs to install?



Try right clicking and take the option to run as administrator
I tried that on all three .exes. No joy. The box about
"allowing this program to make changes to your computer" shows
up, but that's all that happens.



At that point you need to give it permission to do so.

One thing I've noticed...sometimes the installer will minimize and
simply be waiting for your prompt. If it's minimized and you don't see
it, it appears to be doing nothing.

I do not run the tiles when I use Win8...but if you are using the
classical interface, the installer may just be minimized on the task bar.


Try hitting control escape and get back to the classic desktop and
just look on the taskbar to see if the installer has started but is
running minimized.

Because of the way I changed the settings and the presence of
Start8, I never see tiles unless I purposely go there. I live on
the desktop.

I tried your suggestion. The taskbar shows no minimized thing
running. It's as if the install activity just drops off the face
of the earth.

Open Command Prompt (You can either right-click and Run as Administrator
or just run it). If that won't run or show up, then you're kinda screwed,
and might want to try creating another account and running there.

In the Command Prompt window, you can use the "cd" command to navigate
to where the .exe files are located. Or even, give the entire path in
one shot

C:\somefolder\somefolder2\myprogram.exe

and see what happens.

*******

Another possible explanation, is the mapping between .exe type
and loading a program, is broken. And that's why the GUI method
is not working. You can take a look for these registry entries,
and see if they're present or not. The first line means
"delete this key", and the second line does a "create this key",
as a means to clear the first key of previously stored stuff.

http://support.microsoft.com/kb/950505

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe\OpenWithList]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe\OpenWithProgids]
"exefile"=hex(0):

Paul

Paul: I tried the Command Prompt window and logged on to the
correct folder, and tried to run one of the install programs. No
joy.

I looked in Regedit for all 4 of those HKEY_CURRENT lines. Only
the fourth line appears in my Registry, but instead of
"exefile"=hex(0): I see the following:
Name: default
Type: Reg_SZ
Data: (value not set) on one line; and on the second line:

Name: exefile
Type: Reg_NONE
Data: (zero-length binary value)

I go into the Registry with great fear and trepidation.

Kirk Bubul wrote:
On Wed, 26 Feb 2014 17:44:27 -0500, Paul
wrote:

Kirk Bubul wrote:
On Wed, 26 Feb 2014 14:24:32 -0600, philo
wrote:

On 02/26/2014 02:06 PM, Kirk Bubul wrote:
On Wed, 26 Feb 2014 14:04:22 -0600, philo
wrote:

On 02/26/2014 01:26 PM, Kirk Bubul wrote:
My new computer came with Windows 8.1 preinstalled. Upon receipt
early last month, I loaded many programs, some from CDs/DVDs and
others from .exe files that I'd downloaded to my Downloads
folder. All installed smoothly, exactly like in Windows 7 or XP
(I first installed Start8 and I live on the desktop, not the
Start Screen.).

Suddenly, programs won't install. I have downloaded .exe files
for the new CCleaner, Revo Uninstaller, and a Flash Player
update. When I click on each in the downloads folder, NOTHING
happens.

What's wrong here? How can I get these programs to install?


Try right clicking and take the option to run as administrator
I tried that on all three .exes. No joy. The box about
"allowing this program to make changes to your computer" shows
up, but that's all that happens.


At that point you need to give it permission to do so.

One thing I've noticed...sometimes the installer will minimize and
simply be waiting for your prompt. If it's minimized and you don't see
it, it appears to be doing nothing.

I do not run the tiles when I use Win8...but if you are using the
classical interface, the installer may just be minimized on the task bar.


Try hitting control escape and get back to the classic desktop and
just look on the taskbar to see if the installer has started but is
running minimized.

Because of the way I changed the settings and the presence of
Start8, I never see tiles unless I purposely go there. I live on
the desktop.

I tried your suggestion. The taskbar shows no minimized thing
running. It's as if the install activity just drops off the face
of the earth.
Open Command Prompt (You can either right-click and Run as Administrator
or just run it). If that won't run or show up, then you're kinda screwed,
and might want to try creating another account and running there.

In the Command Prompt window, you can use the "cd" command to navigate
to where the .exe files are located. Or even, give the entire path in
one shot

C:\somefolder\somefolder2\myprogram.exe

and see what happens.

*******

Another possible explanation, is the mapping between .exe type
and loading a program, is broken. And that's why the GUI method
is not working. You can take a look for these registry entries,
and see if they're present or not. The first line means
"delete this key", and the second line does a "create this key",
as a means to clear the first key of previously stored stuff.

http://support.microsoft.com/kb/950505

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe\OpenWithList]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\.exe\OpenWithProgids]
"exefile"=hex(0):

Paul

Paul: I tried the Command Prompt window and logged on to the
correct folder, and tried to run one of the install programs. No
joy.

I looked in Regedit for all 4 of those HKEY_CURRENT lines. Only
the fourth line appears in my Registry, but instead of
"exefile"=hex(0): I see the following:
Name: default
Type: Reg_SZ
Data: (value not set) on one line; and on the second line:

Name: exefile
Type: Reg_NONE
Data: (zero-length binary value)

I go into the Registry with great fear and trepidation.


I think Philo is onto something. It's your AV.

I've seen this kind of behavior before with an AV,
where the AV and a program "get into a knife fight".
It's like a deadlock, where the program can't finish
running, and the AV just can't leave it alone. And I
don't think any AV is totally immune from this, if
the AV pretends to provide "realtime protection". All
it takes is a mistake doing "heuristic detection" for
this to happen.

It's why I dropped my Kaspersky subscription.

If your AV program has a temporary disable button,
you could have tried that and retested. All without
uninstalling it.

Paul

On 2/26/2014 2:26 PM, Kirk Bubul wrote:
My new computer came with Windows 8.1 preinstalled. Upon receipt
early last month, I loaded many programs, some from CDs/DVDs and
others from .exe files that I'd downloaded to my Downloads
folder. All installed smoothly, exactly like in Windows 7 or XP
(I first installed Start8 and I live on the desktop, not the
Start Screen.).

Suddenly, programs won't install. I have downloaded .exe files
for the new CCleaner, Revo Uninstaller, and a Flash Player
update. When I click on each in the downloads folder, NOTHING
happens.

What's wrong here? How can I get these programs to install?


The free revo uninstaller has never worked for me in Win8 no matter how
hard I tried, however after a fresh install I just use the 30 day
version of Revo Uninstaller Pro which *does* work with win8 and in fact
on their website it mentions the pro version "works with win 8" like
it's saying that the free version doesn't after the 30 days I reccoment
IO bit uninstaller OR a Geek Uninstaller

actually Geek I think I like better

http://www.geekuninstaller.com/

have fun